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- Tasks: Help businesses with technical solutions and resolve advertising issues.
- Company: Join a leading tech company focused on innovative advertising solutions.
- Benefits: Earn £40 an hour, enjoy remote work, and gain valuable experience.
- Other info: Dynamic role with opportunities for growth and learning in a fast-paced environment.
- Why this job: Make a real impact by optimising client advertising strategies and enhancing their experience.
- Qualifications: 2+ years in digital advertising or tech, with troubleshooting skills.
Technical Solutions Consultant/12 months/fully remote/40 pounds an hour
- As a Technical Solutions Consultant, you will help businesses through scaled service delivery & operations as a technical point of contact for our clients and internal stakeholders.
- In the role you will act as an expert on our advertising solutions, consult with clients on best practices and help to resolve any technical issues that are raised.
- You will need to be comfortable working in ambiguous situations, using your analytical skills to find solutions to tackle client problems.
Responsibilities
- Build technical expertise in companies\’ various advertising products (Signals, Measurement, Delivery, …) and provide consultative guidance to clients and internal sales teams on best practices.
- Troubleshoot and resolve technical issues stemming from our client\’s usage of Meta advertising solutions.
- Escalate potential bugs to the product and engineering teams and drive resolution.
- Facilitate a high-end customer experience related to support for advertising bugs and ensure all support SLAs are met.
- Identify opportunities to optimize and automate workflows and support processes.
Skills
- 2 Years+ in the Digital Advertising and/or Technology industries.
- Experience with troubleshooting and ticket escalation.
- Experience translating technical concepts and solutions to non-technical audiences.
- Experience of using advertising technologies such as pixels, ad servers, auctions and delivery.
- Experience working with web technologies, including, but not limited to: HTML, CSS, JavaScript, HTTP.
- Experience working with SQL and RESTful APIs
Technical Solutions Consultant employer: Russell Tobin
Contact Detail:
Russell Tobin Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Technical Solutions Consultant
✨Tip Number 1
Network like a pro! Reach out to people in the industry on LinkedIn or through professional groups. A friendly chat can lead to opportunities that aren’t even advertised yet.
✨Tip Number 2
Show off your skills! Create a portfolio or a personal website showcasing your technical expertise and past projects. This gives potential employers a taste of what you can bring to the table.
✨Tip Number 3
Prepare for interviews by practising common questions related to digital advertising and technical troubleshooting. We recommend doing mock interviews with friends or using online platforms to boost your confidence.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who are proactive about their job search.
We think you need these skills to ace Technical Solutions Consultant
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Technical Solutions Consultant role. Highlight your experience in digital advertising and technology, and don’t forget to mention any relevant skills like troubleshooting and working with web technologies.
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you’re the perfect fit for this role. Talk about your experience with Meta advertising solutions and how you’ve tackled technical issues in the past.
Showcase Your Analytical Skills: Since the role requires strong analytical skills, make sure to include examples of how you've used these skills to solve problems. Whether it’s through optimising workflows or resolving client issues, we want to see your thought process!
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re keen on joining the StudySmarter team!
How to prepare for a job interview at Russell Tobin
✨Know Your Tech Inside Out
Make sure you brush up on your knowledge of advertising technologies like pixels, ad servers, and delivery systems. Be ready to discuss how you've used these tools in past roles, as well as any troubleshooting experiences you've had.
✨Practice Problem-Solving Scenarios
Prepare for questions that put you in ambiguous situations where you need to use your analytical skills. Think of examples from your previous work where you successfully resolved technical issues or optimised workflows.
✨Communicate Clearly
Since you'll be translating technical concepts to non-technical audiences, practice explaining complex ideas in simple terms. This will show your ability to connect with clients and internal teams effectively.
✨Showcase Your Customer Service Skills
Highlight your experience in providing high-end customer support. Be ready to share specific examples of how you've ensured client satisfaction, especially when dealing with technical issues or bugs.