At a Glance
- Tasks: Help businesses with technical solutions and resolve advertising issues.
- Company: Join a leading tech company focused on innovative advertising solutions.
- Benefits: Earn £40 an hour, enjoy remote work, and gain valuable experience.
- Other info: Dynamic role with opportunities for growth and learning.
- Why this job: Make a real impact by optimising client advertising experiences.
- Qualifications: 2+ years in digital advertising or tech, strong troubleshooting skills.
Technical Solutions Consultant/12 months/fully remote/40 pounds an hour
- As a Technical Solutions Consultant, you will help businesses through scaled service delivery & operations as a technical point of contact for our clients and internal stakeholders.
- In the role you will act as an expert on our advertising solutions, consult with clients on best practices and help to resolve any technical issues that are raised.
- You will need to be comfortable working in ambiguous situations, using your analytical skills to find solutions to tackle client problems.
Responsibilities
- Build technical expertise in companies' various advertising products (Signals, Measurement, Delivery, ...) and provide consultative guidance to clients and internal sales teams on best practices.
- Troubleshoot and resolve technical issues stemming from our client's usage of Meta advertising solutions.
- Escalate potential bugs to the product and engineering teams and drive resolution.
- Facilitate a high-end customer experience related to support for advertising bugs and ensure all support SLAs are met.
- Identify opportunities to optimize and automate workflows and support processes.
Skills
- 2 Years+ in the Digital Advertising and/or Technology industries.
- Experience with troubleshooting and ticket escalation.
- Experience translating technical concepts and solutions to non-technical audiences.
- Experience of using advertising technologies such as pixels, ad servers, auctions and delivery.
- Experience working with web technologies, including, but not limited to: HTML, CSS, JavaScript,
- Experience working with SQL and RESTful APIs
Technical Solutions Consultant in London employer: Russell Tobin
Join a leading organisation in Newcastle that prioritises employee development and a supportive work culture. As a Regulatory Supervisor, you will have the opportunity to lead a dedicated team while benefiting from a contract-to-permanent role that encourages continuous improvement and career growth. With a focus on regulatory compliance and customer outcomes, this position offers a rewarding environment where your contributions are valued and recognised.
StudySmarter Expert Advice🤫
We think this is how you could land Technical Solutions Consultant in London
✨Join the IT Consultancy Buzz
Get involved in local or virtual IT consultancy meetups and forums. This is where we can rub shoulders with industry professionals, get insights into what Russell Tobin values, and even spot unadvertised opportunities. Don't miss out on these chances to make a name for ourselves in the IT world!
✨Show Off Your Skills
Create a personal project or case study relevant to the challenges Russell Tobin might face. Use platforms like GitHub or Medium to share your findings. This not only demonstrates our consulting skills but shows a proactive attitude, making us stand out from the crowd when applying for that full-time gig.
✨Leverage LinkedIn for Connections
Follow and engage with the relevant thought leaders and influencers in IT consultancy on LinkedIn. Share insightful content and join discussions to gain visibility. A well-placed comment or shared article could catch the attention of someone at Russell Tobin!
✨Direct Apply to Russell Tobin
Let's not forget to apply directly through the Russell Tobin website! Tailor your application to showcase our understanding of their consulting style and how we can contribute to their projects. A personalised approach can make a huge difference in landing that full-time position!
We think you need these skills to ace Technical Solutions Consultant in London
Some tips for your application 🫡
Showcase Your Problem-Solving Skills:In IT consulting, it's all about problem-solving, so make sure your CV highlights your analytical skills and any relevant projects you've tackled. Mention specific technologies or methodologies you've used to resolve issues or improve processes; this shows you can think critically and deliver results, which is vital for us at Russell Tobin.
Highlight Relevant Certifications:Certifications like ITIL, PMP, or even specific tech stack qualifications can really make you stand out. Make sure to include these in your CV, as they not only demonstrate your expertise but also your commitment to staying current in the field. We love seeing candidates who are proactive about their professional development!
Tailor Your Cover Letter:Your cover letter is your chance to connect personally with us at Russell Tobin. Share stories about your experiences in IT consulting, and how they shaped your desire to join our team. Mention why you’re excited about this particular role, and how you see yourself contributing to our projects.
Keep It Clear and Concise:We're all busy, so make sure your application is easy to read. Use bullet points for key achievements, and don’t overload us with jargon. A clean, professional layout goes a long way. Remember, the clearer your application, the more likely we are to invite you in for an interview!
How to prepare for a job interview at Russell Tobin
✨Brush Up on Your Technical Skills
For an IT consulting role, be ready to demonstrate your technical prowess. You might face questions on systems integration, cloud technologies, or even troubleshooting specific software. If you have experience with tools like AWS, Azure, or even specific programming languages, make sure you can talk about them fluently.
✨Showcase Your Problem-Solving Approach
IT consulting is all about solving problems for clients. Think about how you can illustrate your approach to a past challenge using the STAR method (Situation, Task, Action, Result). It's a great way to show how you tackle complex issues and come up with effective solutions.
✨Know the Business Impact of IT Solutions
When discussing your experiences, focus not just on the tech solutions you implemented, but also on their business impact. Employers want to see that you can connect IT with organisational goals. Prep examples that highlight how your tech contributions improved efficiency or reduced costs for past clients or projects.
✨Prepare for Behavioural Questions
Since IT consulting often involves teamwork and client interactions, expect behavioural questions that assess your interpersonal skills. Be prepared with examples that demonstrate your adaptability, communication skills, and how you handle client feedback. Before the interview, think of situations where you worked closely with clients to create effective IT strategies or changes.
