At a Glance
- Tasks: Coordinate projects using Salesforce and Jira, ensuring smooth communication between teams.
- Company: Dynamic tech company in London with a hybrid working model.
- Benefits: Competitive pay, flexible work environment, and exposure to high-impact systems.
- Other info: Great opportunity for career growth in a fast-paced tech environment.
- Why this job: Join a collaborative team and make a real impact on operational systems.
- Qualifications: Experience with Salesforce and Jira, strong communication skills, and attention to detail.
The predicted salary is between 30000 - 40000 € per year.
Location: London (Hybrid – 3 days onsite, 2 days remote)
Duration: 6 months
Pay Rate: £16.83 per hour (Inside IR35)
Role Overview
We are looking for a detail-oriented and tech-savvy Technical Project Coordinator to support key workstreams. This role sits at the intersection of project coordination, systems administration, and stakeholder management, with a strong focus on Salesforce optimisation and Jira backlog management. You will act as the critical link between business stakeholders and technical teams—ensuring requests are clearly defined, tracked, tested, and delivered efficiently.
Key Responsibilities
- Jira Backlog & Workflow Management
- Own and manage the end-to-end lifecycle of Jira tickets
- Monitor queues, identify blockers, and ensure clear next steps for all items
- Maintain a structured and prioritised backlog
- Salesforce Support & Optimisation
- Troubleshoot Salesforce issues (permissions, page layouts, workflows)
- Support ongoing system enhancements and feature releases
- Provide hands-on support to internal users
- Stakeholder Communication
- Act as the primary contact for incoming requests
- Gather and clarify requirements from business teams
- Provide regular updates to ensure transparency and progress
- User Acceptance Testing (UAT)
- Lead testing for new features and bug fixes
- Validate that solutions meet business requirements before release
- Document and track defects
- Agile Coordination
- Bridge communication between business and technical teams
- Ensure smooth delivery across multiple concurrent workstreams
Required Skills & Experience
- Salesforce experience (essential) – Strong working knowledge of Salesforce (Lightning preferred)
- Jira expertise – Experience managing high-volume ticket queues and backlogs
- Technical troubleshooting skills – Ability to diagnose and resolve system issues quickly
- Strong communication skills – Comfortable translating technical concepts for non-technical stakeholders
- High attention to detail – Ability to identify gaps in requirements and drive clarity
Preferred
- Experience in Agile environments
- Exposure to UAT processes and release cycles
- Background in technical coordination, PMO, or systems support roles
Why Apply?
- Opportunity to work on high-impact operational systems
- Exposure to large-scale, fast-paced tech environments
- Hybrid working model with a collaborative team setup
Technical Project Manager employer: Russell Tobin
Join a dynamic and innovative team in London as a Technical Project Coordinator, where you will play a pivotal role in optimising Salesforce and managing Jira workflows. Our hybrid working model promotes a collaborative culture that values employee growth and development, offering you the chance to work on high-impact projects in a fast-paced tech environment. With a focus on clear communication and stakeholder engagement, this position provides a unique opportunity to bridge the gap between technical teams and business needs, making it an excellent place for those seeking meaningful and rewarding employment.
StudySmarter Expert Advice🤫
We think this is how you could land Technical Project Manager
✨Tip Number 1
Network like a pro! Reach out to your connections in the tech industry, especially those who work with Salesforce or Jira. A friendly chat can lead to insider info about job openings that aren't even advertised yet.
✨Tip Number 2
Get your hands dirty with some practical experience. If you haven't already, try to get involved in projects that use Salesforce and Jira. This will not only boost your skills but also give you real examples to discuss in interviews.
✨Tip Number 3
Prepare for those interviews by brushing up on your communication skills. Practice explaining technical concepts in simple terms, as you'll need to bridge the gap between business stakeholders and tech teams. We all know how crucial that is!
✨Tip Number 4
Don't forget to apply through our website! It’s the best way to ensure your application gets seen. Plus, we love seeing familiar faces from our community, so make sure to showcase your passion for the role!
We think you need these skills to ace Technical Project Manager
Some tips for your application 🫡
Tailor Your CV:Make sure your CV highlights your experience with Salesforce and Jira. We want to see how you've managed backlogs and coordinated projects in the past, so don’t hold back on those details!
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to explain why you're the perfect fit for this role. Mention your technical troubleshooting skills and how you’ve effectively communicated with stakeholders before.
Showcase Your Attention to Detail:In your application, give examples of how you've identified gaps in requirements or improved processes. We love candidates who can demonstrate their high attention to detail, especially in project coordination.
Apply Through Our Website:Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for this exciting opportunity. We can’t wait to hear from you!
How to prepare for a job interview at Russell Tobin
✨Know Your Tools Inside Out
Make sure you brush up on your Salesforce and Jira skills before the interview. Be ready to discuss specific features you've used, how you've optimised workflows, and any troubleshooting you've done. This will show that you're not just familiar with the tools, but that you can leverage them effectively.
✨Prepare for Scenario-Based Questions
Expect questions that ask you to describe how you would handle specific situations, like managing a backlog or resolving a technical issue. Think of examples from your past experience where you successfully navigated similar challenges, and be ready to explain your thought process.
✨Communicate Clearly and Confidently
Since this role involves liaising between technical teams and business stakeholders, practice explaining complex concepts in simple terms. During the interview, focus on being clear and concise in your responses, demonstrating your ability to bridge the gap between different audiences.
✨Show Your Attention to Detail
Highlight your ability to spot gaps in requirements and ensure clarity. You might be asked about how you manage details in project coordination, so prepare examples that showcase your meticulousness, whether it’s through maintaining a structured backlog or documenting UAT processes.
