Technical Project Coordinator

Technical Project Coordinator (Salesforce & Jira)

London (Hybrid: 3 days onsite, 2 remote)

Why This Role Stands Out

This is not your typical coordination role.

You’ll be at the centre of two fast‑moving, high‑impact programmes helping shape how technology supports real‑world services at scale.

If you enjoy solving problems, bringing structure to fast‑paced environments, and working hands‑on with systems like Salesforce and Jira, this is your opportunity to make a tangible impact.

What You’ll Own

Take full control of a high-volume request queue — ensuring every ticket is clear, prioritised, and moving forward. You’ll spot blockers early and keep delivery flowing.

Become the go‑to person for Salesforce queries. From resolving user issues to supporting new features, you’ll play a key role in keeping the system running smoothly.

Act as the bridge between business users and technical teams. You’ll clarify requirements, challenge अस्पष्ट requests, and keep everyone aligned with clear, timely updates.

Own the quality check before release — validating that solutions actually meet business needs and are ready for production.

Work closely with delivery teams to ensure smooth communication, organised workflows, and no dropped balls.

What You Bring

• Hands‑on experience with Salesforce (Lightning preferred)
• Strong working knowledge of Jira and Agile environments
• Experience managing tickets, backlogs, or workflow queues
• Confidence in troubleshooting system issues and supporting users
• Excellent communication skills — able to simplify technical concepts
• A proactive mindset with strong attention to detail
• Is currently a Project Coordinator, PMO Analyst, CRM Analyst, or Junior BA
• Enjoys being hands‑on with systems, not just managing timelines
• Wants to grow into a Technical Project Manager or Salesforce specialist
• Thrives in a fast‑paced, problem‑solving environment

What You’ll Gain

• Exposure to large‑scale, real‑world tech programmes
• Hands‑on experience with Salesforce optimisation and Agile delivery
• High visibility across both business and technical teams
• A strong stepping stone into Technical PM or CRM leadership roles