Russell Tobin in Newcastle is seeking a Regulatory Supervisor to lead a team of up to six colleagues, overseeing quality assurance, complaint handling and customer outcome activities to ensure fair, accurate and compliant results.
This onsite role starts as a minimum 6‑month contract with potential to become permanent. You will coach and develop the team, manage escalations, monitor performance and drive continuous improvement in a fast-paced, customer‑focused environment.
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