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- Tasks: Handle customer contacts and ensure a positive experience while logging interactions accurately.
- Company: Join a leading recruitment agency with a strong reputation.
- Benefits: Structured training, support, and potential for permanent role.
- Why this job: Kickstart your career in customer service with a renowned organisation.
- Qualifications: Strong communication skills and a passion for helping others.
- Other info: Flexible shifts available, including weekends, in a dynamic work environment.
The predicted salary is between 28800 - 43200 £ per year.
A leading recruitment agency is hiring Customer Service Advisors in Newcastle for a full-time on-site position. The role involves handling customer contacts, accurately logging interactions, and ensuring a positive customer experience.
Successful candidates will receive structured training and support with the potential to transition into a permanent role. Flexibility with shifts, including weekends, is required.
Apply now to start your career with a renowned organization.
On-Site Customer Service Advisor — Newcastle (Contract to Perm) in Newcastle upon Tyne employer: Russell Tobin
Contact Detail:
Russell Tobin Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land On-Site Customer Service Advisor — Newcastle (Contract to Perm) in Newcastle upon Tyne
✨Tip Number 1
Make sure you research the company before your interview. Knowing their values and what they stand for can help you tailor your answers and show that you're genuinely interested in the role.
✨Tip Number 2
Practice common customer service scenarios. Think about how you'd handle difficult customers or tricky situations, as this will help you feel more confident during the interview.
✨Tip Number 3
Dress appropriately for the interview. First impressions matter, so make sure you look professional and ready to represent the company well.
✨Tip Number 4
Don’t forget to follow up after your interview! A quick thank-you email can set you apart from other candidates and shows your enthusiasm for the position.
We think you need these skills to ace On-Site Customer Service Advisor — Newcastle (Contract to Perm) in Newcastle upon Tyne
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in customer service. We want to see how you've handled customer interactions and any achievements that showcase your skills.
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Tell us why you're passionate about customer service and how you can contribute to our team. Keep it friendly and professional.
Showcase Your Flexibility: Since the role requires flexibility with shifts, mention your availability clearly. We appreciate candidates who are open to working weekends and varied hours!
Apply Through Our Website: To make sure your application gets to us quickly, apply directly through our website. It’s the easiest way for us to review your details and get back to you!
How to prepare for a job interview at Russell Tobin
✨Know the Role Inside Out
Before your interview, make sure you understand what being a Customer Service Advisor entails. Familiarise yourself with the key responsibilities like handling customer contacts and logging interactions. This will help you demonstrate your knowledge and enthusiasm for the role.
✨Showcase Your Communication Skills
As a Customer Service Advisor, communication is key. Prepare examples of how you've effectively handled customer queries in the past. Practising clear and concise responses will show that you can maintain a positive customer experience, which is crucial for this position.
✨Flexibility is Key
Since the role requires flexibility with shifts, be ready to discuss your availability during the interview. Highlight your willingness to work weekends or varied hours, as this shows you're committed and adaptable, traits that are highly valued in customer service.
✨Ask Insightful Questions
At the end of the interview, don’t forget to ask questions! Inquire about the training process or what success looks like in this role. This not only shows your interest but also helps you gauge if the company is the right fit for you.
