At a Glance
- Tasks: Drive growth strategies and execute impactful CRM campaigns for Uber Eats.
- Company: Join a leading food delivery platform with a dynamic team in London.
- Benefits: Flexible work schedule, competitive pay, and opportunities for professional growth.
- Other info: Collaborative culture with a focus on customer satisfaction and innovative solutions.
- Why this job: Be part of a fast-paced environment where your data-driven insights make a real difference.
- Qualifications: Degree in relevant fields and strong analytical skills, especially in SQL.
The predicted salary is between 40000 - 50000 £ per year.
Location: London (Aldgate) 2 or 3 days in office per week
Contract: 06 months
About the role
The Consumer Growth team develops and implements the demand and consumer growth strategy for the United Kingdom & Ireland and is a pivotal engine in making Uber Eats the preferred food delivery platform for customers. Projects often involve analysis with large data sets, critical thinking, product launches, and end-to-end execution of growth initiatives and communications delivered to millions of Eaters.
What You'll Do
- The team specifically looks at how to acquire and engage Uber Eats users while achieving the best return on investment on our demand generation budget.
- By focusing on the planning and execution of our CRM campaigns, you will make sure we continue our impressive growth trajectory in one of Uber Eats most important markets.
- You'll own and coordinate our campaign calendar in collaboration with multiple teams (Marketing, our Enterprise and Strategic Accounts teams, and Local Territory Operations).
- Own and execute large-scale campaigns on our owned channels (In-app, CRM, etc).
- You'll analyze and share insights with the Central Operations team, and the broader UKI Uber Eats Leadership team - around demand performance metrics, budget deployment, and future improvements.
- Handle part of our suite of acquisition products.
Qualifications
- Bachelor or advanced degree in Business Analytics, Engineering, Mathematics, Finance, Marketing, Econometrics, or equivalent.
- You are familiar with high operational and dynamic environments.
- Excel/Google Sheets proficiency in working across large data sets is needed.
- You have experience with quantitative data analysis, modelling, and experiments and are proficient in SQL (e.g. writing queries).
Preferred Qualifications
- Strong Executor with a focus on detail. Balance attention to detail with swift execution - we need to do things quickly, and we need to do them well.
- A bias for data. You naturally take a scientific and highly analytical approach to everything you do with strong attention to detail and accuracy.
- Customer Focused. You care deeply about our customers, understand their needs, and strive to build processes that delight them.
- Clear Communicator. You are a clear and concise communicator with the ability to synthesize a lot of information quickly, highlight the important points, and turn them into action items.
- Relationship Builder. You are able to quickly build a good rapport with your partners, but you are no people pleaser.
- Explorer. The ability to self-start, investigate and get the required data, along with learning how to use new tools, will make you much more effective in this role.
Growth Operations / CRM Marketing Analyst role in London employer: Russell Tobin
Uber Eats is an exceptional employer, offering a dynamic work environment in the heart of London (Aldgate) that fosters innovation and collaboration. With a strong focus on employee growth, you will have access to valuable learning opportunities and the chance to work alongside talented professionals in a culture that values data-driven decision-making and customer satisfaction. Enjoy the flexibility of hybrid working while contributing to impactful campaigns that shape the future of food delivery in the UK and Ireland.
StudySmarter Expert Advice🤫
We think this is how you could land Growth Operations / CRM Marketing Analyst role in London
✨Tip Number 1
Network like a pro! Reach out to people in the industry, especially those already working at Uber Eats. A friendly chat can open doors and give you insider info that could help you stand out.
✨Tip Number 2
Prepare for interviews by practising common questions related to data analysis and CRM strategies. We recommend using real-life examples from your experience to showcase your skills and how they align with the role.
✨Tip Number 3
Show off your analytical skills! Bring along a portfolio of past projects or analyses you've done. This will demonstrate your ability to handle large data sets and make data-driven decisions.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you’re genuinely interested in being part of our team.
We think you need these skills to ace Growth Operations / CRM Marketing Analyst role in London
Some tips for your application 🫡
Tailor Your CV:Make sure your CV reflects the skills and experiences that align with the Growth Operations / CRM Marketing Analyst role. Highlight your analytical prowess and any relevant projects you've worked on, especially those involving data analysis and campaign execution.
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to tell us why you're passionate about the role and how your background makes you a perfect fit. Don’t forget to mention your customer-focused mindset and your ability to communicate clearly.
Show Off Your Data Skills:Since this role involves working with large data sets, make sure to showcase your proficiency in Excel, Google Sheets, and SQL. If you have examples of how you've used data to drive decisions or improve processes, include those!
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows us you’re proactive and keen to join our team!
How to prepare for a job interview at Russell Tobin
✨Know Your Data
Since this role heavily involves data analysis, make sure you brush up on your Excel and SQL skills. Be prepared to discuss how you've used data in past projects to drive decisions or improve outcomes. Bring examples of your work with large data sets to the interview.
✨Show Your Customer Focus
Demonstrate your understanding of customer needs and how you've previously built processes that enhance their experience. Think of specific instances where your actions directly benefited customers and be ready to share those stories.
✨Communicate Clearly
Practice summarising complex information into clear, concise points. You might be asked to explain a data-driven decision or campaign strategy, so being able to articulate your thoughts effectively will set you apart. Consider doing mock interviews to refine this skill.
✨Build Relationships
This role requires collaboration across multiple teams, so highlight your relationship-building skills. Prepare examples of how you've successfully worked with different stakeholders in the past, and how you managed to push back when necessary while maintaining good rapport.
