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For Companies At a Glance
- Tasks: Configure and test hotel systems, ensuring seamless integration of POS solutions.
- Company: Join a dynamic team focused on enhancing hotel technology and operations.
- Benefits: Enjoy remote work flexibility and competitive pay between £25k - £30k per annum.
- Why this job: Be part of an exciting project that impacts the hospitality industry while working with cutting-edge technology.
- Qualifications: 5+ years in hotel operations with strong tech skills; experience with Hilton standards is a plus.
- Other info: Ideal for tech-savvy individuals who thrive in collaborative environments.
The predicted salary is between 25000 - 30000 £ per year.
The Interface Coordinator will work remotely to configure, test, and collaborate with a third-party provider in the implementation of Point of Sale (POS) systems across hotels. This role is ideally suited for a tech-savvy professional with deep familiarity in hotel operational interfaces—such as keys, phones, POS, and Property Management Systems (PMS). With a focus on ensuring seamless system integration, the successful candidate will leverage strong communication skills and a positive, engaging personality to drive project success.
Key Responsibilities
- System Configuration & Testing: Configure and test hotel interfaces to integrate POS solutions with existing hotel technologies (keys, phones, PMS, etc.). Perform troubleshooting and quality checks to ensure reliable and efficient systems integration.
- Vendor Collaboration: Work closely with a designated third-party company to facilitate the smooth implementation of POS systems in hotels. Act as a primary liaison between internal stakeholders and external vendors, ensuring timely communication and effective project coordination.
- Interface Management: Document configuration procedures, test outcomes, and resolution of technical issues. Ensure that all hotel interface integrations adhere to operational standards and project specifications.
- Communication & Reporting: Maintain clear and consistent communication with project teams and stakeholders. Provide regular updates on progress, challenges, and overall project status.
Required Skills & Qualifications
- Technical Proficiency: Strong understanding of hotel interface systems (e.g., key systems, phone systems, POS, PMS). Experience with Point-of-Sale systems is a significant plus.
- Industry Experience: A minimum of 5 years’ experience in hotel operations, with demonstrable expertise in hotel technology. Preferably, candidates should have experience with Hilton or be familiar with Hilton operational standards.
- Communication & Interpersonal Skills: Excellent verbal and written communication skills. Capable of articulating technical concepts to a non-technical audience.
- Problem Solving: Proven ability to troubleshoot system issues and implement efficient solutions in a remote working environment.
Preferred Attributes
- Personality: Positive, approachable, and a good team player with a strong sense of responsibility and initiative.
- Additional Experience: Any previous hands-on work in testing and configuring POS or hotel operational systems will be considered an advantage.
Interface Coordinator (Hotel Interface Systems) employer: Russell Tobin
Contact Detail:
Russell Tobin Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Interface Coordinator (Hotel Interface Systems)
✨Tip Number 1
Familiarise yourself with the specific hotel interface systems mentioned in the job description, such as POS and PMS. Understanding these technologies will not only boost your confidence but also allow you to speak knowledgeably during any discussions or interviews.
✨Tip Number 2
Network with professionals in the hotel technology sector, especially those who have experience with Hilton standards. Engaging with industry peers can provide valuable insights and potentially lead to referrals that could enhance your application.
✨Tip Number 3
Prepare to demonstrate your problem-solving skills by thinking of examples from your past experiences where you successfully troubleshot technical issues. Being able to articulate these scenarios will show your capability to handle challenges in a remote working environment.
✨Tip Number 4
Practice your communication skills by explaining complex technical concepts in simple terms. This will help you convey your ideas clearly during interviews, especially when discussing how you would liaise with non-technical stakeholders.
We think you need these skills to ace Interface Coordinator (Hotel Interface Systems)
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in hotel operations and technology. Emphasise any specific work with POS systems or hotel interface technologies, as this will catch the employer's attention.
Craft a Compelling Cover Letter: In your cover letter, express your enthusiasm for the role and explain how your skills align with the job requirements. Mention your experience with hotel systems and your ability to communicate technical concepts clearly.
Showcase Problem-Solving Skills: Provide examples in your application of how you've successfully troubleshot system issues in the past. This could be in your CV or cover letter, demonstrating your capability to handle challenges effectively.
Highlight Communication Skills: Since the role requires strong communication abilities, include instances where you've effectively liaised between technical teams and non-technical stakeholders. This will show that you can bridge the gap between different audiences.
How to prepare for a job interview at Russell Tobin
✨Showcase Your Technical Knowledge
Make sure to highlight your understanding of hotel interface systems during the interview. Be prepared to discuss specific technologies you've worked with, such as POS and PMS systems, and how you've successfully integrated them in past roles.
✨Demonstrate Strong Communication Skills
Since this role involves liaising with both internal teams and external vendors, it's crucial to showcase your communication skills. Practice explaining technical concepts in simple terms, as you may need to convey complex information to non-technical stakeholders.
✨Prepare for Problem-Solving Scenarios
Expect questions that assess your problem-solving abilities. Think of examples where you've troubleshot system issues or implemented solutions in a remote setting, and be ready to walk the interviewer through your thought process.
✨Exude a Positive Attitude
Your personality can set you apart from other candidates. Approach the interview with enthusiasm and positivity, demonstrating that you're not only technically proficient but also a great team player who can contribute to a collaborative work environment.
