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For Companies At a Glance
- Tasks: Configure and test hotel systems, ensuring seamless integration of POS solutions.
- Company: Join a dynamic team focused on enhancing hotel technology and operations.
- Benefits: Enjoy remote work flexibility and competitive salary ranging from 25k to 30k GBP per annum.
- Why this job: Be part of an exciting project that impacts the hospitality industry while working with cutting-edge technology.
- Qualifications: 5+ years in hotel operations with strong tech skills; experience with Hilton standards is a plus.
- Other info: Ideal for tech-savvy individuals who thrive in collaborative environments.
The predicted salary is between 25000 - 30000 £ per year.
The Interface Coordinator will work remotely to configure, test, and collaborate with a third-party provider in the implementation of Point of Sale (POS) systems across hotels. This role is ideally suited for a tech-savvy professional with deep familiarity in hotel operational interfaces—such as keys, phones, POS, and Property Management Systems (PMS). With a focus on ensuring seamless system integration, the successful candidate will leverage strong communication skills and a positive, engaging personality to drive project success.
Key Responsibilities
- System Configuration & Testing: Configure and test hotel interfaces to integrate POS solutions with existing hotel technologies (keys, phones, PMS, etc.). Perform troubleshooting and quality checks to ensure reliable and efficient systems integration.
- Vendor Collaboration: Work closely with a designated third-party company to facilitate the smooth implementation of POS systems in hotels. Act as a primary liaison between internal stakeholders and external vendors, ensuring timely communication and effective project coordination.
- Interface Management: Document configuration procedures, test outcomes, and resolution of technical issues. Ensure that all hotel interface integrations adhere to operational standards and project specifications.
- Communication & Reporting: Maintain clear and consistent communication with project teams and stakeholders. Provide regular updates on progress, challenges, and overall project status.
Required Skills & Qualifications
- Technical Proficiency: Strong understanding of hotel interface systems (e.g., key systems, phone systems, POS, PMS). Experience with Point-of-Sale systems is a significant plus.
- Industry Experience: A minimum of 5 years’ experience in hotel operations, with demonstrable expertise in hotel technology. Preferably, candidates should have experience with Hilton or be familiar with Hilton operational standards.
- Communication & Interpersonal Skills: Excellent verbal and written communication skills. Capable of articulating technical concepts to a non-technical audience.
- Problem Solving: Proven ability to troubleshoot system issues and implement efficient solutions in a remote working environment.
Preferred Attributes
- Personality: Positive, approachable, and a good team player with a strong sense of responsibility and initiative.
- Additional Experience: Any previous hands-on work in testing and configuring POS or hotel operational systems will be considered an advantage.
Interface Coordinator (Hotel Interface Systems) employer: Russell Tobin
Contact Detail:
Russell Tobin Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Interface Coordinator (Hotel Interface Systems)
✨Tip Number 1
Familiarise yourself with the specific hotel interface systems mentioned in the job description, such as POS and PMS. Understanding these technologies will not only boost your confidence but also allow you to speak knowledgeably during interviews.
✨Tip Number 2
Network with professionals in the hotel technology sector, especially those who have experience with Hilton systems. Engaging with industry peers can provide valuable insights and potentially lead to referrals for the position.
✨Tip Number 3
Prepare to discuss your problem-solving skills by thinking of specific examples where you've successfully troubleshot technical issues in a hotel environment. This will demonstrate your capability to handle challenges that may arise in the role.
✨Tip Number 4
Showcase your communication skills by practising how to explain technical concepts in simple terms. This is crucial for the role, as you'll need to liaise with both technical teams and non-technical stakeholders.
We think you need these skills to ace Interface Coordinator (Hotel Interface Systems)
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in hotel operations and technology. Emphasise any specific work with Point of Sale systems or hotel interface systems, as this will catch the employer's attention.
Craft a Compelling Cover Letter: In your cover letter, express your enthusiasm for the role and how your skills align with the job requirements. Mention your experience in configuring and testing hotel systems, and your ability to communicate technical concepts clearly.
Showcase Problem-Solving Skills: Provide examples in your application that demonstrate your problem-solving abilities, especially in troubleshooting system issues. This is crucial for the Interface Coordinator role, so make it clear how you've successfully resolved challenges in the past.
Highlight Communication Skills: Since the role involves liaising with vendors and stakeholders, emphasise your communication skills. Include instances where you effectively communicated technical information to non-technical audiences, showcasing your interpersonal skills.
How to prepare for a job interview at Russell Tobin
✨Showcase Your Technical Knowledge
Make sure to highlight your understanding of hotel interface systems, especially POS and PMS. Be prepared to discuss specific technologies you've worked with and how they relate to the role.
✨Demonstrate Problem-Solving Skills
Prepare examples of past challenges you've faced in system integration or troubleshooting. Discuss how you approached these issues and the solutions you implemented to resolve them.
✨Communicate Clearly and Effectively
Since this role involves liaising with both technical and non-technical stakeholders, practice articulating complex concepts in simple terms. This will show your ability to bridge the gap between different teams.
✨Emphasise Team Collaboration
Highlight your experience working with vendors and internal teams. Share examples of how you've successfully coordinated projects and maintained positive relationships to ensure smooth implementations.
