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- Tasks: Support data stewardship and reporting for customer insights, using advanced Excel and Microstrategy.
- Company: Join a dynamic team at CFC Insights, focused on enriching customer profiles and data integration.
- Benefits: Flexible work schedule with 2-3 days onsite per week, perfect for balancing studies and work.
- Why this job: Gain hands-on experience in data analysis and reporting while contributing to impactful projects.
- Qualifications: Advanced Excel skills, knowledge of Tableau, and experience in report building required.
- Other info: 6-month contract role with opportunities for professional growth in a supportive environment.
The predicted salary is between 36000 - 60000 £ per year.
Customer Insight and Reporting Analyst – 6 months contract – Walton Oaks, Surrey (2-3 days per week / 5 days per fortnight onsite)
We are looking for someone who can quickly adapt their report-building and data skills knowledge the our clients platform
Job Description:
Customer Insight role will be supporting CFC Insights UK Lead and will be responsible for supporting 2 areas:
Data Stewardship:
• Daily review of Reltio Profile merges for HCP and HCO’s
• Maintenance of Data Change Request for PforceRx into Reltio
• Manage stand-alone profiles in Reltio
• Support CFCi Lead during data integration projects as required
• Work with OneKey to further enrich customer profiles
Data Provision and Reporting:
• Knowledge of UK Business and Field Force
• Knowledge and support of Smart (Microstrategy) reporting platform
• Create CFC reports using Microstrategy Dossier reports
• Support IIS team in the provision of Ad Hoc reports as necessary
Complete assigned DSR trainings in a timely manner as assigned.
Candidate requirement :-
• Advanced Excel skills
• Working knowledge of tableau
• Good understanding of data querying
• Experience/knowledge on report building preferably on a dossier-based platform as most data extraction and report creation will be in Microstrategy
Customer Insight and Report Analyst employer: Russell Tobin
Contact Detail:
Russell Tobin Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Customer Insight and Report Analyst
✨Tip Number 1
Familiarize yourself with the Reltio platform, as this role requires quick adaptation to their system. Consider exploring online tutorials or documentation to get a head start on understanding how to manage profiles and data changes.
✨Tip Number 2
Brush up on your Microstrategy skills, especially in creating Dossier reports. If you can, practice building sample reports to demonstrate your proficiency during the interview process.
✨Tip Number 3
Stay updated on the latest trends in customer insights and reporting within the UK market. This knowledge will not only help you in the role but also show your potential employer that you're proactive and engaged.
✨Tip Number 4
Network with professionals in the field of data analysis and reporting. Engaging with others can provide valuable insights and may even lead to referrals that could enhance your chances of landing the job.
We think you need these skills to ace Customer Insight and Report Analyst
Some tips for your application 🫡
Understand the Role: Make sure to thoroughly read the job description for the Customer Insight and Reporting Analyst position. Understand the key responsibilities, such as data stewardship and reporting, to tailor your application accordingly.
Highlight Relevant Skills: Emphasize your advanced Excel skills, knowledge of Tableau, and experience with report building, especially on dossier-based platforms like Microstrategy. Provide specific examples of how you've used these skills in previous roles.
Showcase Adaptability: Since the role requires quick adaptation to the client's platform, mention any past experiences where you successfully adapted to new tools or systems. This will demonstrate your ability to learn and adjust quickly.
Craft a Strong Cover Letter: Write a compelling cover letter that connects your background to the job requirements. Discuss your understanding of UK business and field force, and express your enthusiasm for supporting the CFC Insights UK Lead.
How to prepare for a job interview at Russell Tobin
✨Showcase Your Data Skills
Be prepared to discuss your advanced Excel skills and any experience you have with Tableau. Highlight specific projects where you've successfully built reports or managed data, as this will demonstrate your capability to adapt to the client's platform.
✨Understand the Reporting Tools
Familiarize yourself with Microstrategy and its Dossier reporting features. If possible, bring examples of reports you've created in the past, as this will show your hands-on experience and understanding of report building.
✨Demonstrate Adaptability
Since the role requires quick adaptation to new systems, be ready to share instances where you've successfully learned new tools or processes. This will reassure the interviewers of your ability to integrate into their workflow.
✨Knowledge of the UK Market
Research the UK business landscape and field force dynamics relevant to the role. Being able to discuss how these factors influence customer insights will set you apart and show your commitment to understanding their needs.
