Change Manager

Change Manager

City of London Full-Time No home office possible
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At a Glance

  • Tasks: Lead change delivery for a major compliance transformation project.
  • Company: Join a leading global tech company driving innovative solutions.
  • Benefits: Enjoy hybrid work flexibility and competitive pay of £45.67/hour.
  • Why this job: Be part of a dynamic team making compliance efficient and user-friendly.
  • Qualifications: 6+ years in project/change management with CRM experience required.
  • Other info: This is a 12-month contract role with opportunities for growth.

Job Description

Transformation Delivery & Change Specialist

📍 London (Hybrid – 3 days onsite / 2 days WFH)

📅 12-month contract

💶 £45.67/hour (negotiable based on experience)

About the Role

We're hiring a Transformation Delivery & Change Specialist to support a high-impact compliance transformation at a leading global tech company. The role focuses on the rollout of a unified case management and ticketing system (e.g., Salesforce or ServiceNow) and improving how compliance integrates into business operations.

You’ll coordinate across legal, compliance, product, and tech teams to manage change delivery—covering UAT, training, communications, and adoption.

What You’ll Do

  • Support system implementation from design to go-live
  • Lead stakeholder engagement and change comms
  • Coordinate UAT and training logistics
  • Track adoption, issues, and rollout metrics
  • Ensure operational readiness post-launch

What You’ll Bring

  • 6+ years in project/change management
  • Experience with Salesforce, ServiceNow, or CRM/ticketing systems is a MUST
  • Strong stakeholder engagement and delivery skills
  • Background in compliance, legal ops, or regulated environments
  • Experience in digital transformation or system rollouts

Apply now to join a fast-paced, tech-driven transformation team making compliance scalable, efficient, and user-friendly.

Change Manager employer: Russell Tobin

As a leading global tech company, we pride ourselves on fostering a dynamic and inclusive work culture that prioritises employee growth and development. Our London-based team enjoys the flexibility of a hybrid working model, competitive pay, and the opportunity to be at the forefront of transformative projects that enhance compliance operations. Join us to make a meaningful impact while collaborating with diverse teams in a supportive environment that values innovation and excellence.
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Contact Detail:

Russell Tobin Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Change Manager

✨Tip Number 1

Familiarise yourself with Salesforce and ServiceNow, as these are crucial for the role. Consider taking online courses or certifications to demonstrate your knowledge and commitment to mastering these platforms.

✨Tip Number 2

Network with professionals in change management and compliance sectors. Attend industry events or join relevant online forums to connect with others who can provide insights or even referrals for the position.

✨Tip Number 3

Prepare to discuss your experience in stakeholder engagement during interviews. Think of specific examples where you successfully managed change communications and how you tracked adoption metrics in previous roles.

✨Tip Number 4

Stay updated on the latest trends in digital transformation and compliance. Being knowledgeable about current challenges and solutions in these areas will help you stand out as a candidate who is proactive and informed.

We think you need these skills to ace Change Manager

Change Management
Stakeholder Engagement
Project Management
User Acceptance Testing (UAT)
Training Coordination
Communication Skills
Data Tracking and Analysis
Operational Readiness
Experience with Salesforce
Experience with ServiceNow
Digital Transformation
Compliance Knowledge
Legal Operations Understanding
Problem-Solving Skills

Some tips for your application 🫡

Tailor Your CV: Make sure your CV highlights your experience in project and change management, especially with systems like Salesforce or ServiceNow. Use specific examples that demonstrate your skills in stakeholder engagement and delivery.

Craft a Compelling Cover Letter: In your cover letter, explain why you are passionate about compliance transformation and how your background aligns with the role. Mention your experience in digital transformation and system rollouts to show you understand the challenges of the position.

Highlight Relevant Experience: When detailing your work history, focus on roles where you managed change delivery, coordinated UAT, or led training initiatives. Use metrics to showcase your impact, such as improvements in adoption rates or operational readiness.

Proofread and Edit: Before submitting your application, carefully proofread your documents for any spelling or grammatical errors. A polished application reflects your attention to detail, which is crucial for a Change Manager role.

How to prepare for a job interview at Russell Tobin

✨Showcase Your Change Management Experience

Be prepared to discuss your previous roles in project and change management. Highlight specific examples where you successfully led transformations, particularly in compliance or regulated environments, as this will resonate well with the interviewers.

✨Familiarise Yourself with Relevant Tools

Since experience with Salesforce or ServiceNow is a must, make sure you understand their functionalities and how they can be applied in a compliance context. Being able to speak knowledgeably about these systems will demonstrate your readiness for the role.

✨Prepare for Stakeholder Engagement Questions

Expect questions about how you engage with stakeholders across various teams. Prepare examples that illustrate your communication skills and ability to manage diverse interests, as this is crucial for coordinating change delivery.

✨Understand the Importance of Metrics

Be ready to discuss how you track adoption and measure success post-launch. Familiarise yourself with key performance indicators relevant to change management, as this will show your analytical approach to ensuring operational readiness.

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