At a Glance
- Tasks: Lead a team, make evidence-based decisions, and manage complex casework in a fast-paced environment.
- Company: Join a high-profile public sector project with a focus on operational delivery.
- Benefits: Hybrid working model, contract until March 2027, and opportunities for professional growth.
- Other info: Dynamic role with a focus on quality and professionalism.
- Why this job: Make a real impact in government casework while developing your leadership skills.
- Qualifications: Experience in UK Government, operational delivery, and strong stakeholder management skills.
The predicted salary is between 40000 - 50000 £ per year.
We are looking for an experienced Casework Team Leader to join a high-profile public sector project on a contract basis. This is an excellent opportunity for candidates with a background in government casework, operational delivery, and policy-led decision-making who thrive in a fast-paced environment.
Location: Hybrid (Whitehall, London) 1–3 days per week on site as required.
Contract: Until 31st March 2027
Key Responsibilities:
- Lead and support a team by providing coaching and mentoring (no direct line management responsibilities).
- Make evidence-based decisions in a high-volume operational environment.
- Apply government policies and procedures to casework.
- Collaborate with internal stakeholders to deliver departmental priorities.
- Manage complex casework while ensuring compliance with policies and regulations.
- Support operational delivery through accurate and timely case management.
- Maintain high standards of quality and professionalism.
Essential Requirements:
- Experience working within or closely alongside UK Government.
- Strong experience in evidence-based decision making.
- Experience in operational delivery and rules-based casework.
- Knowledge of government policy and policy-led environments.
- Experience coaching, mentoring, or leading teams.
- Strong stakeholder management skills.
- Good working knowledge of Microsoft 365, including intermediate Excel.
Casework Team Leader employer: Russell Tobin
Join a dynamic public sector team in the heart of London, where your expertise as a Casework Team Leader will be valued and nurtured. We offer a supportive work culture that prioritises professional development, with opportunities for coaching and mentoring, all while contributing to impactful government projects. Enjoy the flexibility of a hybrid working model, allowing you to balance your professional and personal life effectively.
