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- Tasks: Welcome customers, provide excellent service, and help create delicious chocolate treats.
- Company: Join Russell Stover, a leading chocolate manufacturer with over 100 years of history.
- Benefits: Enjoy competitive pay, flexible hours, and great employee discounts on our tasty products.
- Why this job: Be part of a fun team that spreads happiness through chocolate every day!
- Qualifications: Must be at least 16 years old; customer service experience is a plus.
- Other info: Flexible schedule required; we celebrate diversity and support our employees.
The predicted salary is between 21600 - 36000 £ per year.
At Russell Stover, we love chocolate and our jobs! Every day we go to work exhibiting our values of excellence, innovation, entrepreneurship, responsibility, and collaboration. Working at Russell Stover, you’ll be part of the leading manufacturer of boxed, seasonal, and sugar-free chocolates. For over 100 years, our American-made brands – Russell Stover Chocolates, Whitman’s, and Pangburn’s – have been crafted with the finest ingredients to bring happiness to generations. Today, we produce over 55 million pounds of chocolate annually, and our legacy brands can be found in 13 company-owned stores and over 9,000 wholesale accounts. Join our team and let’s continue making chocolate lovers happy!
A day in the life… When people think of Russell Stover Chocolates, they think of quality. As a Sales Clerk, you will ensure that what customers experience in our retail stores measures up to or exceeds those expectations of quality.
What you will be doing…
- Welcome customers by greeting them
- Provide prompt, efficient and courteous customer service
- Help customers make selections by providing information on products, building customer confidence and offering suggestions
- Accurately process payments by totaling purchases, processing checks, cash and credit cards
- Prepare and supervise the regular in-house production of items such as caramel apples and fudge
- Unload, receive and stock merchandise
- Execute various other merchandising activities
- Perform all regular cleaning activities and other tasks as required
- Contribute to team effort by accomplishing a variety of tasks as directed
Basic Qualifications:
- At least 16 years of age
- Ability to constantly stand, bend, reach and work with your hands
- Ability to lift up to 5 lbs. frequently
- Ability to lift up to 50 lbs. occasionally
Preferred Qualifications:
- High school diploma or GED
- Customer service experience
- Cash handling experience
- 12 months of experience in a retail, restaurant or fast food environment
- Experience operating a cash register
- Ability to communicate clearly and effectively with customers and coworkers
- Desire to be part of a performance driven team
Additional Details:
- Must be willing to work a flexible schedule including evenings & weekends
- We offer an attractive wage and benefits package including medical, dental, vision, life insurance, 401k plan with generous Company match & product discounts
Employment by Russell Stover Chocolates is contingent upon I-9 Employment Eligibility Verification, passing the urinalysis drug screen, education verification, and satisfactory reference and background checks. At Russell Stover Chocolates, we don’t just accept difference — we celebrate it, we support it, and we thrive on it for the benefit of our employees, our products, and our community. Russell Stover Chocolates is proud to be an equal-opportunity workplace.
Retail Sales Clerk - Full Time employer: Russell Stover Chocolates, LLC
Contact Detail:
Russell Stover Chocolates, LLC Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Retail Sales Clerk - Full Time
✨Tip Number 1
Get to know the company! Before your interview, dive into Russell Stover's history and values. Show us that you’re not just another candidate but someone who genuinely cares about making chocolate lovers happy.
✨Tip Number 2
Practice your customer service skills! Since you'll be interacting with customers daily, think of scenarios where you can demonstrate your ability to provide excellent service. We want to see how you can build confidence and make suggestions that enhance the shopping experience.
✨Tip Number 3
Dress the part! When you come in for your interview, wear something that reflects the friendly and professional vibe of our stores. First impressions matter, and we want to see that you take pride in your appearance.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows us that you’re tech-savvy and ready to embrace the digital age of retail.
We think you need these skills to ace Retail Sales Clerk - Full Time
Some tips for your application 🫡
Show Your Passion for Chocolate: When you're writing your application, let your love for chocolate shine through! We want to see that you’re excited about joining a team that’s all about making chocolate lovers happy.
Highlight Your Customer Service Skills: Make sure to mention any previous experience in customer service. We value those who can provide prompt and courteous service, so share examples of how you've gone above and beyond for customers in the past.
Be Clear and Concise: Keep your application straightforward and to the point. Use clear language and avoid jargon. We appreciate a well-structured application that makes it easy for us to see why you’d be a great fit!
Apply Through Our Website: Don’t forget to submit your application through our website! It’s the best way for us to receive your details and get you one step closer to joining our chocolate-loving team.
How to prepare for a job interview at Russell Stover Chocolates, LLC
✨Know Your Chocolate
Before heading into the interview, brush up on Russell Stover's products. Familiarise yourself with their range of chocolates and any seasonal offerings. This will not only show your enthusiasm for the brand but also help you answer questions about product knowledge confidently.
✨Customer Service is Key
Since the role involves direct interaction with customers, be prepared to discuss your previous customer service experiences. Think of specific examples where you provided excellent service or resolved a customer issue. This will demonstrate your ability to contribute to the team’s goal of exceeding customer expectations.
✨Show Your Team Spirit
Russell Stover values collaboration, so be ready to talk about how you work well in a team. Share stories that highlight your ability to support colleagues and contribute to a positive work environment. This will align with their emphasis on teamwork and performance-driven culture.
✨Flexibility is a Must
The job requires a flexible schedule, including evenings and weekends. Be honest about your availability during the interview. Showing that you’re willing to adapt your schedule will reflect your commitment to the role and the company’s needs.