Location: Newport Street Office
Hours: 9.00 am to 5.00 pm Monday to Friday (1 Hour Lunch)
We have a vacancy for a Receptionist/Administrator to join our Newport Street office.
The position will involve working from front of office, dealing with enquiries by telephone, email and in person.
Job role
Working within a busy office with a friendly team of people, you will be expected to carry out the following duties:
- To provide excellent customer service promoting the firm whenever possible
- Meeting and greeting clients and offering refreshments
- To answer all incoming calls effectively and transfer through to relevant staff
- To make telephone contact with clients and outside bodies
- To undertake filing, scanning, faxing and photocopying when necessary
- To arrange appointments and meetings as required
- To deal with banking and petty cash
- Opening, distributing and franking the offices post.
- Administration support such as; opening files, typing and other legal and office administration support as required
- Ordering of stationery
- Maintaining the reception desk/area
Skills Required
- Must have good organisational skills
- Must have attention to detail (Accuracy essential)
- Professional telephone manner
- Ability to work well within a team
- Motivated, friendly, confident, reliable & team player
- Eager to learn and develop new skills, flexible
- GCSE level at Grade C/5 and above (or equivalent) in the main academic subjects such as English and Maths.
The traditions and values, which first established Russell & Russell as an early pioneer of legal services continues to serve us well today. We still provide friendly, professional advice in the manner a traditional high street law firm would, but this is now blended with a 21st Century approach.
The practice has grown organically to incorporate eight offices stretching across the North West; two in Bolton and one in Atherton, Bury, Chester, Farnworth, Horwich and Middleton. Although we pride ourselves on being a regional firm, a number of our departments service clients throughout England and Wales
The firm holds a number of industry related accreditations across all its service areas, in particular the Lexcel Practice Management Standard.
25 days a year plus bank holidays and an accrual system after 2 years
Birthday holiday
Life insurance – 2x annual salary
Referral schemes (PI, Conveyancing, Family & Wills/Probate)
Discounted Services (Conveyancing, Family & Wills)
Staff Introduction Scheme (Refer a success applicant and get £500)
Monthly Raffle Draw – 1 st , 2 nd & 3 rd prizes
Dress down once a month
Annual Christmas Party & Events
Training & Development
- Training and development opportunities
- Internal workshops
- Compliance webinars
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Receptionist/Administrator in Bolton employer: russell + russell
At russell + russell, we pride ourselves on being an exceptional employer that values integrity, client relationships, and personal growth. Our supportive work culture encourages collaboration and innovation, offering flexible working arrangements and generous benefits such as 33 days of annual leave and private medical insurance. Located in a vibrant area, we provide our Tax Managers with the opportunity to make a meaningful impact on clients' lives while enjoying a balanced work-life dynamic.
