Strategic Customer Success Manager for High-Value Accounts

Strategic Customer Success Manager for High-Value Accounts

Full-Time 50000 - 70000 Β£ / year (est.) No working from home possible
Russell Publishing

At a Glance

  • Tasks: Lead high-value accounts, ensuring exceptional service and driving customer success.
  • Company: Russell Publishing, a dynamic company focused on client satisfaction.
  • Benefits: Competitive salary, flexible working hours, and opportunities for professional growth.
  • Other info: Collaborative environment with cross-functional teamwork and career advancement opportunities.
  • Why this job: Make a real impact by helping clients achieve their goals and drive success.
  • Qualifications: Experience in customer success and strong communication skills.

The predicted salary is between 50000 - 70000 Β£ per year.

Russell Publishing is seeking a Customer Success Manager to lead a portfolio of high-value accounts, delivering exceptional service and driving customer success.

You will build trust, align campaigns with client goals, and help clients achieve their desired outcomes.

You will work cross-functionally with Sales, Marketing, Content, Client Services and Finance to ensure seamless delivery, retention, and growth.

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Strategic Customer Success Manager for High-Value Accounts employer: Russell Publishing

Russell Publishing is an excellent employer that fosters a dynamic and collaborative work culture, ideal for professionals looking to make a significant impact in the B2B digital media space. With hybrid working options, generous pension contributions, and regular company events, employees enjoy a supportive environment that prioritises both personal and professional growth, making it a rewarding place to advance your career.

Russell Publishing

Contact Details:

Russell Publishing Recruitment Team

We think you need these skills to ace Strategic Customer Success Manager for High-Value Accounts

Customer Relationship Management
Account Management
Cross-Functional Collaboration
Client Goal Alignment
Service Delivery
Retention Strategies
Growth Strategies