At a Glance
- Tasks: Manage lead generation campaigns and ensure top-notch customer experiences across all brands.
- Company: Join Russell Publishing, a leading multimedia company with a people-first approach.
- Benefits: Enjoy hybrid working, pension contributions, and personal development opportunities.
- Other info: Flexible working environment with exciting company events and wellness tools.
- Why this job: Make an impact in a dynamic environment while developing your career in digital media.
- Qualifications: 3 years in lead generation management or customer success, ideally in B2B.
The predicted salary is between 35000 - 45000 £ per year.
Russell Publishing has an exciting new role for a Lead Generation Fulfilment Manager to join and manage the end-to-end solution delivery for Lead Generation activities ensuring excellent customer experience across all brands.
The ideal applicant will have 3 years of experience in lead generation management or customer success, ideally in digital media, publishing, or a related B2B environment.
The Role:
- Develop lead generation programmes tailored to client briefs, industry verticals, ICPs and TALs
- Work with various internal stakeholders to ensure campaigns are maximised and fulfilled on schedule
- Manage and work with external vendor/partners to ensure successful delivery of each campaign type
- Develop/source platform solutions to support business model and efficiencies
- Ensure processes, communications and reports are quality controlled
- Support client retention and upsell opportunities through analysis of performance and continual improvement
- Develop and maintain knowledge of vendor/partner strengths in relation to market sectors the business operates in
- Maintain accurate records on all relevant systems
- Drive the timely delivery of each campaign
- Manage and work with Lead Generation Co-ordinator to deliver campaign activity.
Keys Skills and Experience:
- 3 years of experience in lead generation management or customer success, ideally in digital media, publishing, or a related B2B environment.
- Experience working with multiple vendor contracts and SLAs
- Knowledge of Lead Generation and ABM strategies
- Experience delivering campaigns using external databases alongside owned media
- Solution-driven with sound commercial awareness.
- Excellent communication and stakeholder management skills.
- Self-motivated, proactive, and able to manage multiple projects simultaneously.
- Experience working across multiple brands or industry sectors.
- Familiarity with content management systems (CMS) and CRM platforms.
Company Benefits:
We are committed to ensuring everyone feels included, valued and appreciated and we offer a supportive, flexible working environment, amazing opportunities for personal and professional development. Other benefits also include:
- Hybrid working (2 days in the office)
- Pension contribution
- Free car parking
- Benefits platform with discounts, wellness and engagement tools
- Christmas closure
- Company events
Application:
Due to the nature of our location (TN16 1NU), applicants will require their own vehicle to travel to work.
About Us:
Russell Publishing is a leading multimedia company delivering business content, insights and events worldwide across 5 brands: New Food Magazine, European Pharmaceutical Review, Drug Target Review, Global Railway Review, and International Airport Review. We pride our business on putting our people first, enabling innovation within our service.
Lead Generation Fulfilment Manager in Kent employer: Russell Publishing
Russell Publishing is an exceptional employer that prioritises a supportive and inclusive work culture, offering flexible hybrid working arrangements and a strong commitment to personal and professional development. With a focus on employee well-being, we provide a range of benefits including pension contributions, wellness tools, and company events, all while fostering an environment where innovation thrives across our diverse brands. Join us in a role that not only enhances your career but also contributes to delivering valuable insights and content in the dynamic world of digital media and publishing.
StudySmarter Expert Advice🤫
We think this is how you could land Lead Generation Fulfilment Manager in Kent
✨Tip Number 1
Network like a pro! Reach out to your connections in the industry, attend relevant events, and engage with potential employers on social media. We all know that sometimes it’s not just what you know, but who you know!
✨Tip Number 2
Prepare for interviews by researching the company and its culture. We recommend practising common interview questions and tailoring your answers to highlight your experience in lead generation and customer success. Show them you’re the perfect fit!
✨Tip Number 3
Follow up after interviews! A quick thank-you email can go a long way in keeping you top of mind. We suggest mentioning something specific from your conversation to make it personal and memorable.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, we love seeing candidates who are genuinely interested in joining our team!
We think you need these skills to ace Lead Generation Fulfilment Manager in Kent
Some tips for your application 🫡
Tailor Your Application:Make sure to customise your CV and cover letter for the Lead Generation Fulfilment Manager role. Highlight your experience in lead generation management and customer success, especially in digital media or B2B environments, to show us you’re the perfect fit!
Showcase Your Skills:Don’t forget to emphasise your skills in managing multiple projects and working with various stakeholders. We want to see how you’ve successfully delivered campaigns and maintained strong vendor relationships in your previous roles.
Be Solution-Driven:We love candidates who are proactive and solution-oriented! Share examples of how you've tackled challenges in lead generation or campaign delivery, and how your commercial awareness has led to successful outcomes.
Apply Through Our Website:To make sure your application gets the attention it deserves, apply directly through our website. It’s the best way for us to keep track of your application and ensure you’re considered for this exciting opportunity!
How to prepare for a job interview at Russell Publishing
✨Know Your Lead Generation Inside Out
Make sure you brush up on your lead generation strategies and customer success principles. Be ready to discuss specific campaigns you've managed, the results achieved, and how you tailored them to meet client needs. This will show that you understand the role and can hit the ground running.
✨Familiarise Yourself with Russell Publishing
Do your homework on Russell Publishing and its brands. Understand their target audience and the types of content they produce. This knowledge will help you tailor your answers and demonstrate your genuine interest in the company during the interview.
✨Prepare for Stakeholder Management Questions
Since the role involves working with various internal stakeholders, be prepared to discuss your experience in managing relationships. Think of examples where you successfully collaborated with different teams or external vendors to deliver a project on time and within budget.
✨Showcase Your Problem-Solving Skills
As a Lead Generation Fulfilment Manager, you'll need to be solution-driven. Prepare to share instances where you've identified challenges in lead generation processes and how you implemented effective solutions. This will highlight your proactive approach and commercial awareness.
