At a Glance
- Tasks: Coordinate lead generation activities and ensure excellent customer experiences across all brands.
- Company: Join Russell Publishing, a dynamic player in the digital media and publishing industry.
- Benefits: Enjoy hybrid working, pension contributions, and personal development opportunities.
- Other info: Flexible working, company events, and a focus on inclusion and appreciation.
- Why this job: Make an impact in a supportive environment while developing your skills in lead generation.
- Qualifications: 1 year of experience in lead generation or customer success, with strong communication skills.
The predicted salary is between 33750 - 41250 £ per year.
Russell Publishing has an exciting new role for a Lead Generation Coordinator to join and coordinate the delivery of Lead Generation activities ensuring excellent customer experience across all brands. The ideal applicant will have 1 year of experience working in lead generation management or customer success or account management, ideally in digital media, publishing, or a related B2B environment.
Key Responsibilities:
- Liaise with clients to support and optimise the delivery of Lead Generation Solution
- Undertake required administration and maintain accurate records on all relevant systems
- Work with various internal stakeholders to ensure campaigns are maximised and fulfilled on schedule
- Work with external vendor/partners to ensure successful delivery of each campaign type
- Ensure processes, communications and reports are fulfilled to a quality standard
- Follow up with clients for post campaign feedback and future campaign bookings
- Support the timely delivery of each campaign
- Ensure GDPR compliance
Key Skills/ Requirements:
- 1 year of experience in lead generation management or customer success, ideally in digital media, publishing, or a related B2B environment.
- Strong customer service and relationship building.
- Solution-driven with sound commercial awareness.
- Excellent communication and stakeholder management skills.
- Self-motivated, proactive, and able to manage multiple projects simultaneously.
- Experience working across multiple brands or industry sectors.
- Familiarity with CRM platforms and digital marketing platforms.
- Strong Excel skills including the ability to produce reports.
Company Benefits:
- Hybrid working (2 days in the office)
- Pension contribution
- Free car parking
- Benefits platform with discounts, wellness and engagement tools
- Christmas closure
- Company events
Application: Due to the nature of our location, applicants will require their own vehicle to travel to work. If you would like to apply, please send a covering letter, CV and salary expectations to Nicola Gilmore.
Lead Generation Coordinator in Kent employer: Russell Publishing
Russell Publishing is an excellent employer that fosters a dynamic and collaborative work culture, ideal for professionals looking to make a significant impact in the B2B digital media space. With hybrid working options, generous pension contributions, and regular company events, employees enjoy a supportive environment that prioritises both personal and professional growth, making it a rewarding place to advance your career.
