Russell & Bromley | Store Manager

Russell & Bromley is thrilled to announce the opening of our brand-new store in Belfast in March 2025, marking our very first location in Northern Ireland. As the Store Manager, you will play a pivotal role in launching this exciting new chapter for the brand. You’ll be responsible for driving sales, building a cohesive and effective management team, and ensuring operational excellence while delivering exceptional customer experiences. This is an opportunity to lead by example, setting the tone for a high-performing, motivated team that upholds Russell & Bromley’s premium brand values. Reporting to the Area Manager, you’ll also collaborate with the Head Office team to ensure a successful opening and ongoing alignment with the brand’s vision.

Key Responsibilities

• Lead the store’s launch, ensuring a smooth opening process and establishing its presence as a key retail destination in Belfast.
• Build a strong, cohesive, and effective management team, ensuring alignment with the company’s values and standards.
• Drive store performance by achieving and exceeding sales targets through exceptional customer service and product knowledge.
• Maintain the highest standard of professional service at all times, acting as a role model for the team.
• Train, develop, and inspire all levels of staff to reach their maximum potential.
• Effectively manage staff recruitment, conducting interviews to secure the best talent for all vacancies.
• Address and resolve staff issues sensitively, professionally, and effectively.
• Oversee store administration, stock security, cash desk procedures, and trade expenses.
• Maintain impeccable visual merchandising standards, planning and evaluating both window and interior displays based on the Display Guide.
• Conduct regular team briefings to communicate goals, updates, and priorities effectively.
• Build and maintain strong relationships with customers, promoting loyalty and repeat business.
• Monitor and analyse sales and KPI data to identify growth opportunities and implement effective strategies.
• Collaborate with internal teams to support product launches, promotions, and seasonal campaigns.
• Oversee stock management, including deliveries, inventory accuracy, and replenishment, to maximise sales opportunities.
• Monitor competitor activity to stay informed on market trends and customer expectations.

About the Company

With an unswerving reputation and legacy for quality and craftsmanship at its foundation, British brand Russell & Bromley has heralded its renewed contemporary fashion aspiration and focus within recent seasons, evolving into a more dynamic style authority. Luxurious breadth and diversity are demonstrated across covetable ranges, with stand-out trend items once again putting its footwear and accessories clearly on the fashion map. You would be joining an organisation that values inclusivity, becoming part of a passionate team with a collaborative culture that supports each other, as well as the business. We seek to provide an environment where all employees can reach their full potential, be their best selves, and do their best work.

About You

• 2+ years of experience in retail management, ideally within a premium or luxury brand environment.
• Proven leadership skills with the ability to inspire, motivate, and develop a high-performing team.
• Strong organisational skills with the ability to manage multiple priorities effectively.
• Exceptional customer service and communication skills.
• Commercially astute with experience in analysing sales data and implementing performance-driven strategies.
• Passionate about fashion and delivering a premium customer experience.
• Confident in working in a fast-paced environment and managing changing priorities.

Why Join Us?

Russell & Bromley offers a dynamic working environment where your contributions are valued and rewarded. This is a unique opportunity to lead a store from its very first day, building a loyal customer base and establishing Russell & Bromley in Northern Ireland. As part of our team, you’ll have the opportunity to develop your skills and grow within a brand that is at the forefront of premium footwear and accessories.

Due to the high volumes of applications that we receive, we are regrettably unable to personally reply to them all. Therefore, we will only contact successful applicants within a period of two weeks.