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For Companies At a Glance
- Tasks: Lead a dynamic team, drive sales, and ensure exceptional customer experiences.
- Company: Russell & Bromley is a luxury footwear brand with a rich heritage and a focus on style.
- Benefits: Join a growing brand with opportunities for career development and a vibrant work culture.
- Why this job: Be part of an exciting growth phase and influence the future of a beloved British brand.
- Qualifications: Two years in retail management, a passion for fashion, and strong leadership skills required.
- Other info: Apply now to join us at a pivotal moment in our journey!
The predicted salary is between 30000 - 42000 £ per year.
We’re looking for a Concession Manager to lead our Russell & Bromley team in Fenwick, York. If you’re passionate about premium footwear, thrive in a fast-paced retail environment, and have strong leadership skills, this is a fantastic opportunity to make an impact in a well-established yet evolving brand.
About Russell & Bromley
Russell & Bromley is the destination luxury fashion footwear & accessories brand for the everyday. A leading force in British fashion with over 40 stores operating across the UK and Ireland. Combining European craftsmanship with a British glint in the eye, Russell & Bromley offers iconic style and on-trend design that empowers people to feel exceptional every day. Founded in Lewes in 1880, borne from a love story between Albion Russell’s daughter, Elizabeth, and George Bromley – today the business remains family-owned, operated, and proudly independent.
The Russell & Bromley business is entering an exciting period of growth with Vision 2030, an ambitious five-year roadmap to fuel our future success, under the leadership of CEO Andrew Bromley. Strategic actions that include a commitment to brand and product transformation, continued growth of our UK & IRE retail footprint, and accelerated international expansion. An exciting opportunity to join at a huge inflection point for the business, coinciding with the launch of our first seasonal collection with new Creative Director, Daniel Beardsworth-Shaw, and the relocation of our Global HQ to Kingly St. W1 in the heart of Soho, now home to our in-house design, creative, and product studios. Do you want to be part of our next chapter?
About the Role
- As Concession Manager, you will be responsible for leading and developing a high-performing team, ensuring the store meets and exceeds sales and service expectations.
- Driving sales and profitability, maximising business performance and achieving key KPIs.
- Leading and motivating your team, setting high standards for service and engagement.
- Managing operations, including stock security, administration, and cash handling.
- Ensuring an exceptional customer experience, acting as a role model for service excellence.
- Overseeing visual merchandising, ensuring the store presentation aligns with brand guidelines.
- Recruiting, training, and developing staff, ensuring they reach their full potential.
- Handling staff matters professionally, fostering a positive and collaborative work environment.
About You
- Has at least two years’ experience in a retail management or supervisory role.
- Is passionate about fashion and customer service, with a keen eye for detail.
- Thrives in a leadership role, inspiring and motivating a team.
- Is highly organised, proactive, and commercially aware.
- Brings strong communication skills, resilience, and a positive attitude.
If this sounds like the perfect opportunity for you, apply now! Due to the high volume of applications, we will only be able to respond to successful candidates within two weeks.
Concession Manager employer: Russell & Bromley
Contact Detail:
Russell & Bromley Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Concession Manager
✨Tip Number 1
Familiarise yourself with Russell & Bromley's brand values and their Vision 2030 strategy. Understanding their commitment to growth and transformation will help you align your leadership style with their goals during the interview.
✨Tip Number 2
Prepare examples of how you've successfully led a team in a retail environment. Highlight specific instances where you drove sales or improved customer service, as these are key aspects of the Concession Manager role.
✨Tip Number 3
Showcase your passion for fashion and customer service by discussing current trends or your favourite products from Russell & Bromley. This will demonstrate your enthusiasm and knowledge about the brand.
✨Tip Number 4
Research the local market in York and understand the competitive landscape. Being able to discuss how you would position the store against competitors can set you apart as a candidate who is proactive and commercially aware.
We think you need these skills to ace Concession Manager
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in retail management or supervisory roles. Emphasise your leadership skills and any achievements that demonstrate your ability to drive sales and enhance customer service.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for fashion and customer service. Mention specific examples of how you've motivated teams and exceeded sales targets in previous roles, aligning your experiences with the responsibilities of the Concession Manager position.
Highlight Key Skills: In your application, focus on key skills mentioned in the job description, such as organisation, communication, and resilience. Use bullet points to make these stand out and provide brief examples of how you've demonstrated these skills in past positions.
Proofread Your Application: Before submitting, carefully proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects your attention to detail and professionalism, which are crucial in a retail environment.
How to prepare for a job interview at Russell & Bromley
✨Show Your Passion for Fashion
As a Concession Manager, it's crucial to demonstrate your enthusiasm for premium footwear and fashion. Be prepared to discuss your favourite brands, trends, and how you keep up with the latest styles. This will show that you're not just looking for a job, but that you genuinely care about the industry.
✨Highlight Leadership Experience
Since the role requires strong leadership skills, come ready to share specific examples of how you've successfully led a team in the past. Discuss challenges you've faced, how you motivated your team, and the results achieved under your guidance. This will help illustrate your capability to inspire and manage others.
✨Prepare for Situational Questions
Expect questions that assess your problem-solving abilities and customer service skills. Prepare scenarios where you had to handle difficult customers or resolve team conflicts. Use the STAR method (Situation, Task, Action, Result) to structure your answers effectively.
✨Know the Brand Inside Out
Research Russell & Bromley thoroughly before your interview. Understand their history, values, and recent developments, especially regarding Vision 2030. Being knowledgeable about the brand will not only impress your interviewers but also show your commitment to being part of their future.
