Service Coordinator - Immediate Start in London

Service Coordinator - Immediate Start in London

London Full-Time 40000 - 50000 € / year (est.) No home office possible
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At a Glance

  • Tasks: Lead and coordinate services to protect children and drive meaningful change.
  • Company: Join the NSPCC, the UK's leading children's charity with a mission to keep kids safe.
  • Benefits: Make a real impact while enjoying a supportive work environment and career development.
  • Other info: Opportunity to work in a dynamic environment focused on making a difference.
  • Why this job: Be part of a team that transforms lives and advocates for children's rights.
  • Qualifications: Extensive experience in child protection and proven leadership skills required.

The predicted salary is between 40000 - 50000 € per year.

The National Society for the Prevention of Cruelty to Children (NSPCC) is the UK’s leading children’s charity, driven by a single, unwavering belief: every child deserves to be safe, loved, and free from abuse. Established in 1884 and operating under Royal Charter, the organisation has spent more than 140 years working to prevent cruelty to children and create lasting change in their lives.

Today, that mission has never been more urgent. As the challenges facing children continue to evolve, from the risks of online harm to complex family circumstances, the NSPCC provides vital frontline support while also working to influence the systems that protect children. Each year, it helps make over a million children safer from abuse, with thousands of adults turning to its Helpline and children and young people relying on Childline’s 24/7 counselling when they have nowhere else to turn.

Working across all four nations of the UK and the Channel Islands, the NSPCC combines direct services, education programmes, and national advocacy to drive impact far beyond its immediate reach. Central to its work is a commitment to evidence-led practice, ensuring every action is informed by what works, and that the voices and experiences of children and young people remain at the heart of a safer, more protective society.

At the heart of NSPCC is its Services Directorate, delivering practical, child-centred support that helps keep children and young people safe. These services translate the organisation’s mission into action through prevention, therapeutic support, and strengthening safeguarding practice.

  • Leading high-quality national and local services that improve outcomes for children and young people
  • Shaping and delivering the services strategy to support the organisation’s wider ambitions
  • Driving integration and impact across NSPCC and Childline services
  • Building strong relationships with senior stakeholders, including the Chief Executive, Board, and external partners

This is an opportunity for a collaborative, values-driven leader to navigate complexity, drive meaningful change, and make a lasting difference to children’s lives at scale. Extensive experience and proven track record at Director level of successfully developing and delivering services, including co-production and collaboration with partners, in a complex stakeholder environment that have a measurably positive impact for beneficiaries.

Highly experienced in child protection with demonstrable knowledge and experience of child safeguarding. Proven experience leading and managing teams of functional experts, overseeing significant income and expenditure budgets, and driving operational performance through the setting and monitoring of clear, aligned objectives.

Experience of designing and delivering transformational change and driving performance management using appropriate quality and management methods and models, to deliver efficient and effective services. Demonstrable understanding of the operational context for services including the commissioning and market environment.

Clearly articulates a compelling vision, focussing on both what the future might hold and the more immediate stepping stones to realise those outcomes. A supporting statement which addresses how you meet the criteria for the role as detailed in the Person Specification.

Service Coordinator - Immediate Start in London employer: Russam

The NSPCC is an exceptional employer, dedicated to creating a safe and nurturing environment for children across the UK. With a strong commitment to employee development, the organisation fosters a collaborative work culture that values innovation and evidence-led practices, ensuring that every team member can contribute meaningfully to its mission. Working at the NSPCC not only offers the chance to make a significant impact in the lives of children but also provides access to comprehensive training and support, making it a truly rewarding place to build a career in child protection.

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Contact Detail:

Russam Recruiting Team

StudySmarter Expert Advice🤫

We think this is how you could land Service Coordinator - Immediate Start in London

Tip Number 1

Network like a pro! Reach out to people in your field, attend events, and connect with professionals on LinkedIn. You never know who might have the inside scoop on job openings or can put in a good word for you.

Tip Number 2

Prepare for interviews by researching the organisation and its mission. For a role at NSPCC, understand their values and how they impact children’s lives. Tailor your answers to show how you align with their goals.

Tip Number 3

Practice makes perfect! Conduct mock interviews with friends or family to build confidence. Focus on articulating your experience in child protection and how it relates to the role of Service Coordinator.

Tip Number 4

Don’t forget to apply through our website! It’s the best way to ensure your application gets seen. Plus, we love seeing candidates who are genuinely interested in joining our mission to protect children.

We think you need these skills to ace Service Coordinator - Immediate Start in London

Child Protection
Safeguarding Knowledge
Service Strategy Development
Stakeholder Relationship Management
Collaborative Leadership
Operational Performance Management
Budget Oversight

Some tips for your application 🫡

Know the NSPCC Inside Out:Before you start writing, take some time to really understand the NSPCC's mission and values. This will help you tailor your application to show how your experience aligns with their goals. Remember, they’re all about keeping children safe, so let that shine through!

Showcase Your Experience:When you’re detailing your experience, be specific! Use examples that highlight your leadership skills and your track record in child protection. The more concrete your examples, the better we can see how you’ll fit into the role and make a difference.

Address the Person Specification:Make sure your supporting statement directly addresses the criteria listed in the Person Specification. This is your chance to connect the dots between what you’ve done and what they’re looking for. Don’t skip this step; it’s crucial!

Apply Through Our Website:Finally, don’t forget to apply through our website! It’s the easiest way for us to keep track of your application and ensures you’re considered for the role. Plus, it shows you’re serious about joining the NSPCC team!

How to prepare for a job interview at Russam

Know the NSPCC Inside Out

Before your interview, dive deep into the NSPCC's mission, values, and recent initiatives. Understanding their approach to child protection and how they operate will help you align your answers with their goals and demonstrate your genuine interest in the role.

Showcase Your Leadership Experience

Be ready to discuss your previous leadership roles and how you've successfully managed teams and projects. Use specific examples that highlight your ability to drive change and improve outcomes, especially in complex environments similar to those at NSPCC.

Prepare for Scenario-Based Questions

Expect questions that ask how you would handle specific situations related to child safeguarding and service delivery. Think through potential scenarios in advance and prepare structured responses that showcase your problem-solving skills and commitment to child welfare.

Articulate Your Vision

Be prepared to share your vision for the role and how you plan to contribute to NSPCC's mission. Clearly outline your short-term and long-term goals, demonstrating your understanding of the operational context and how you can drive meaningful change.