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For Companies At a Glance
- Tasks: Manage parts enquiries and ensure timely delivery for a top-notch customer experience.
- Company: Rushlift is a leader in materials handling solutions, offering innovative services and equipment.
- Benefits: Enjoy a competitive salary, annual bonus, enhanced parental policies, and various employee perks.
- Why this job: Join a dynamic team focused on customer satisfaction and personal growth in a supportive environment.
- Qualifications: Experience in customer service, parts sales, and stock control preferred; strong communication skills required.
- Other info: Opportunities for career progression and a commitment to equality in the workplace.
The predicted salary is between 30000 - 42000 £ per year.
Overview
Rushlift Northampton, England, United Kingdom
Role: Parts Coordinator
Location: Brackmills, Northampton
Rushlift is a leading provider of innovative customer-focused solutions in materials handling equipment, mechanical services and fleet management. Rushlift provides impartial advice to enable customers to maximise the effectiveness of their industrial equipment fleets, through either long-term hire contracts or servicing and repair arrangements.
In addition to providing all types of forklift trucks, from powered pallet trucks to wire-guided systems, Rushlift hires and maintains a wide range of industrial equipment such as sweepers, mobile plants, and lorry loader cranes.
Responsibilities
- Turnaround quotes quickly whilst frequently following up on progress
- Coordinate efficient and effective supply of all appropriate parts via site and van stocks
- Liaise with and manage parts suppliers to ensure timely delivery of parts where appropriate
- Track and trace all items through to completion of delivery
- Process and manage parts returns from Field Service Engineers
- Order and ensure timely delivery of parts to sub-contractors where appropriate
- Assist National Service Centre employees in identifying parts to ensure accurate chargeable customer quotes
What sets you apart
- Knowledge of Key or similar system and Excel preferred
- Experience preferred in material handlings, customer service, parts sales, and stock control
- Ability to multi-task
- Communication and Organisational skills
What you’ll get in return
- Competitive Salary Package
- Annual Bonus
- Contributory Pension Scheme
- Enhanced Parental Policies
- 23 days holiday (excluding bank holidays), rising by one day with each third completed year
- Life Assurance of 2x salary
- On-site parking
- Employee Welfare Scheme – Vouchers for birthdays/weddings/children/studies/long service etc
- Employee Assistance Programme giving you access to Retail/Health/Gym discounts, confidential counselling and advice, Cycle2Work Scheme, and much more…
What Happens Next?
Once you have completed your application, our People Team will initially consider your skills and experience based on your CV and application. If suitable, our team will then contact you to advise you of the next stage.
We will ensure that all our resourcing processes are fair, transparent and consistent across the UK. We want to ensure that the candidate experience is of the highest professional standard.
Equality and Opportunity
Rushlift is committed to providing equality of opportunity for all employees. Furthermore, we aim to ensure our workplaces are free from discrimination and that not only employees but also our potential future employees are treated fairly and with dignity and respect. We will ensure that equality of opportunity maintains a high profile in our Organisation.
Job Details
- Seniority level – Entry level
- Employment type – Full-time
- Job function – Customer Service
- Industries – Agriculture, Construction, Mining Machinery Manufacturing
Referrals increase your chances of interviewing at Rushlift by 2x
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Parts Coordinator employer: Rushlift
Contact Detail:
Rushlift Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Parts Coordinator
✨Tip Number 1
Familiarise yourself with the materials handling industry and the specific equipment Rushlift provides. Understanding the products and services will help you engage in meaningful conversations during interviews and demonstrate your genuine interest in the role.
✨Tip Number 2
Network with professionals in the materials handling sector, especially those who have experience in parts coordination or customer service. Attend industry events or join relevant online forums to build connections that could provide insights or referrals.
✨Tip Number 3
Brush up on your organisational and communication skills, as these are crucial for the Parts Coordinator role. Consider practising scenarios where you need to manage multiple tasks or communicate effectively with suppliers and engineers.
✨Tip Number 4
Research Rushlift's company culture and values. Tailoring your approach to align with their commitment to customer service and equality can set you apart from other candidates and show that you're a good fit for their team.
We think you need these skills to ace Parts Coordinator
Some tips for your application 🫡
Understand the Role: Read the job description carefully to understand the key responsibilities and skills required for the Parts Coordinator position. Tailor your application to highlight how your experience aligns with these requirements.
Highlight Relevant Experience: In your CV and cover letter, emphasise any previous experience in parts sales, customer service, or stock control. Use specific examples to demonstrate your ability to manage parts enquiries and coordinate supply effectively.
Showcase Your Skills: Make sure to mention your proficiency in systems like Key or Excel, as well as your organisational and communication skills. These are crucial for the role and should be clearly articulated in your application.
Craft a Strong Cover Letter: Write a compelling cover letter that not only outlines your qualifications but also expresses your enthusiasm for the role at Rushlift. Explain why you want to work there and how you can contribute to their mission of providing excellent customer service.
How to prepare for a job interview at Rushlift
✨Know the Company
Before your interview, take some time to research Rushlift Ltd. Understand their services, values, and recent developments in the materials handling industry. This knowledge will help you tailor your answers and show genuine interest in the company.
✨Demonstrate Your Organisational Skills
As a Parts Coordinator, you'll need to juggle multiple tasks. Be prepared to discuss specific examples from your past experiences where you've successfully managed competing priorities or improved processes. This will highlight your ability to multi-task effectively.
✨Prepare for Customer Service Scenarios
Since the role involves liaising with customers and Field Service Engineers, think of examples where you've provided excellent customer service. Be ready to explain how you handled difficult situations or ensured customer satisfaction, as this will showcase your communication skills.
✨Familiarise Yourself with Relevant Software
Knowledge of systems like Key and proficiency in Excel are preferred for this role. Brush up on these tools before your interview, and be prepared to discuss how you've used similar software in previous roles to manage parts or inventory effectively.
