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- Tasks: Manage IT support and conduct training for engineering teams in GSE repair and maintenance.
- Company: Join Rushlift, a leader in innovative ground support equipment solutions at UK airports.
- Benefits: Enjoy a competitive salary, annual bonuses, pension scheme, and wellness perks.
- Why this job: Be part of a dynamic team that values training, efficiency, and customer satisfaction.
- Qualifications: Experience in GSE repair, strong communication skills, and training delivery expertise required.
- Other info: Opportunities for travel and hands-on training with industry experts.
The predicted salary is between 36000 - 60000 £ per year.
Based out of either Heathrow or Gatwick Airport, Rushlift is a leading provider of innovative customer-focused solutions in ground support equipment, mechanical services and fleet management. Rushlift provides impartial advice to enable customers to maximise the effectiveness of their industrial equipment fleet, through either long-term hire contracts or servicing and repair arrangements.
By combining Rushlift’s expertise in hiring and mobile servicing of equipment with the expertise in GSE of the former American Airlines team, Rushlift GSE is able to offer a comprehensive service across a number of UK airports, offering long-term rental of a comprehensive range of aviation ground support equipment.
Responsibilities include:
- Supporting the engineering teams with technical and analytical training and practical on-job repair and maintenance training.
- Conducting training classes in both theory and practical elements of GSE repair and maintenance.
- Procuring and overseeing contracts and service providers for functions such as cleaning, parking, security, and technology.
- Advising businesses on measures to improve the efficiency and cost-effectiveness of the facility and operations.
- Ensuring that basic facilities are well-maintained and conducting proactive maintenance/safety, ensuring compliance with standards and regulations.
- Planning for the future by forecasting the facility’s upcoming needs and requirements.
- Overseeing any renovations, refurbishments and building projects.
- Dealing with customers face to face and over the phone to support the operational teams.
- Traveling to OEM for PDI reviews and OEM training support.
Requirements:
- Experience within GSE repair and maintenance at all levels.
- Competent writing and communication skills, including the ability to communicate technical information.
- Strong relationship building skills.
- The ability to prioritise and multi-task with effective time management skills.
- Understanding of soft and hard service delivery.
- Experience delivering training courses for engineers to improve working practices.
Benefits include:
- Competitive Salary Package
- Annual Bonus
- Contributory Pension Scheme
- Enhanced Parental Policies
- Life Assurance
- On-site parking
- Employee Welfare Scheme – Vouchers for birthdays/weddings/children/studies/long service etc.; and Employee Assistance Programme giving access to Retail/Health/Gym discounts, confidential counselling and advice, Cycle2Work Scheme, and much more.
IT Support Workshop Manager employer: Rushlift GSE
Contact Detail:
Rushlift GSE Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land IT Support Workshop Manager
✨Tip Number 1
Familiarise yourself with the latest trends and technologies in ground support equipment (GSE). This knowledge will not only help you during interviews but also demonstrate your commitment to staying updated in the field.
✨Tip Number 2
Network with professionals in the aviation and GSE sectors. Attend industry events or join relevant online forums to connect with others who can provide insights or even refer you to opportunities at Rushlift.
✨Tip Number 3
Prepare to discuss your experience in delivering training courses. Be ready to share specific examples of how you've improved working practices, as this is a key aspect of the role.
✨Tip Number 4
Showcase your relationship-building skills by preparing examples of how you've successfully collaborated with teams or clients in the past. This will highlight your ability to work effectively in a customer-focused environment.
We think you need these skills to ace IT Support Workshop Manager
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in GSE repair and maintenance. Emphasise your technical support skills, training delivery experience, and any previous roles that involved managing workshops or teams.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for the role and the company. Mention specific examples of how you've successfully delivered training or improved operational efficiency in past positions.
Highlight Communication Skills: Since the role requires strong communication skills, provide examples in your application of how you've effectively communicated technical information to diverse audiences, both in writing and verbally.
Showcase Relationship Building: Demonstrate your ability to build relationships by including examples of how you've collaborated with teams or clients in previous roles. This could be through successful projects or training initiatives.
How to prepare for a job interview at Rushlift GSE
✨Showcase Your Technical Knowledge
Make sure to brush up on your technical knowledge related to GSE repair and maintenance. Be prepared to discuss specific examples from your past experience that demonstrate your expertise and problem-solving skills in this area.
✨Demonstrate Training Experience
Since the role involves conducting training classes, highlight any previous experience you have in delivering training. Share how you’ve successfully communicated complex technical information to others and improved their working practices.
✨Emphasise Relationship Building Skills
This position requires strong relationship-building skills. Be ready to provide examples of how you've built rapport with customers and colleagues in the past, and how you’ve effectively managed communication in a technical environment.
✨Prepare for Scenario-Based Questions
Expect scenario-based questions that assess your ability to prioritise tasks and manage time effectively. Think of situations where you had to juggle multiple responsibilities and how you ensured everything was completed efficiently.
