IT Support Workshop Manager

Technical Support & Workshop Manager Based out of either Heathrow or Gatwick Airport Rushlift is a leading provider of innovative customer-focused solutions in ground support equipment, mechanical services and fleet management. Rushlift provides impartial advice to enable customers to maximise the effectiveness of their industrial equipment fleet, through either long-term hire contracts or servicing and repair arrangements. By combining Rushlift’s expertise in hiring and mobile servicing of equipment with the expertise in GSE of the former American Airlines team, Rushlift GSE is able to offer a comprehensive service across a number of UK airports, offering long-term rental of a comprehensive range of aviation ground support equipment. To Support the engineering teams with technical and analytical training and practical on job repair and maintenance training and support. As required stand in for the workshop managers for sickness and holiday Conduct training classes in both theory and practical elements of GSE repair and maintenance, whilst also supporting workshop staff with technical advice and training. Procuring and overseeing contracts and service providers for functions such as, cleaning, parking, security, and technology. Advising businesses on measures to improve the efficiency and cost-effectiveness of the facility and operations. Ensuring that basic facilities are well-maintained and conducting proactive maintenance/safety, making sure that facilities meet compliance standards and government regulations. Planning for the future by forecasting the facility’s upcoming needs and requirements. Overseeing any renovations, refurbishments and building projects. Dealing with customers face to face and over the phone to support the operational teams. Traveling to OEM for PDI reviews and OEM training support training. Experience within GSE repair and maintenance at all levels Competent writing and communication skills – including the ability to communicate technical information Strong relationship building skills The ability to prioritize and multi-task with effective time management skills Understanding of soft and hard service delivery Experience delivering training courses for engineers to improve working practices. Competitive Salary Package Annual Bonus Contributory Pension Scheme Enhanced Parental Policies Life Assurance On site parking Employee Welfare Scheme – Vouchers for birthdays/weddings/children/studies/long service etc; and Employee Assistance Programme giving you access to Retail/Health/Gym discounts, confidential counselling and advice, Cycle2Work Scheme, and much more….