IT Coordinator

Join to apply for the Senior IT Coordinator role at Rushlift GSE.

As Senior IT Coordinator at Rushlift GSE, you’ll play a key role in our community to ensure seamless IT operations at GSE sites. You will maintain robust infrastructure, resolve technical issues quickly, safeguard the business against cyber risks, and support hardware, software, networks, and user needs. Additionally, you will contribute to IT strategy by identifying improvements, coordinating projects, and ensuring compliance with business and regulatory requirements.

Responsibilities

• Oversee day-to-day operations of IT systems, hardware, and networks at GSE sites.
• Monitor system performance, troubleshoot issues, and implement fixes to minimise downtime.
• Support system upgrades, migrations and configurations to ensure technology remains fit for purpose.
• Provide first and second-line IT support for site employees, resolving hardware, software, and network issues.
• Act as an escalation point for IT tickets and ensure timely resolution in line with SLA’s.
• Manage the setup, installation, and configuration of computers, servers, printers, and mobile devices.
• Support the integration of IT systems with ERP, finance, or operational platforms.
• Monitor and respond to cyber security alerts, escalating risks where required.
• Maintain accurate records of IT assets, systems and user requests.
• Act as primary contact for IT vendors, monitoring service quality and resolving issues.
• Support planning and execution of IT projects, ensuring deliverables are met on time and within scope.
• Track project milestones and provide status updates to management.

Qualifications

• Batchelors degree in Information Technology, Computer Science or related field.
• Relevant certifications such as CompTIA A+, Network+, MCP, or equivalent.
• Strong experience in IT support, coordination, or systems administration.
• Experience with ERP, finance or business software platforms (e.g., Dynamics, Navision / Business Central preferred).
• Strong knowledge of IT infrastructure (servers, networks, storage, cloud systems).
• Proficiency in IT service management.
• Understanding of cyber security best practices and compliance requirements.
• Strong communication skills.
• Problem‑solving approach.
• Strong organisational and time‑management skills with the ability to meet deadlines.
• Team player with a proactive attitude and willingness to learn.
• High level of integrity.

Benefits

• Competitive Salary Package
• Contributory Pension Scheme
• Enhanced Parental Policies
• Life Assurance
• On‑site parking
• Employee Welfare Scheme – vouchers for birthdays, weddings, children, studies, long service, etc.
• Employee Assistance Programme giving access to retail/health/gym discounts, confidential counselling and advice, Cycle2Work Scheme, and more.

Seniority level

Mid‑Senior level

Employment type

Full‑time

Job function

Information Technology

Industries

Machinery Manufacturing, Manufacturing, and Construction