At a Glance
- Tasks: Manage IT systems and provide tech support at GSE sites.
- Company: Rushlift is a top provider of innovative ground support solutions across UK airports.
- Benefits: Enjoy competitive salary, annual bonus, pension scheme, and employee welfare perks.
- Other info: Flexible contract with potential for permanent position; inclusive workplace culture.
- Why this job: Join a dynamic team, enhance your tech skills, and make a real impact in aviation.
- Qualifications: Knowledge of IT systems, strong communication skills, and ability to multitask are essential.
The predicted salary is between 30000 - 42000 £ per year.
6 – 12 month FTC with potential to go perm
Based out of either Heathrow or Gatwick Airport
About Rushlift Ltd
Rushlift is a leading provider of innovative customer-focused solutions in ground support equipment, mechanical services and fleet management. Rushlift provides impartial advice to enable customers to maximise the effectiveness of their industrial equipment fleet, through either long-term hire contracts or servicing and repair arrangements.
By combining Rushlift’s expertise in hiring and mobile servicing of equipment with the expertise in GSE of the former American Airlines team, Rushlift GSE is able to offer a comprehensive service across a number of UK airports, offering long-term rental of a comprehensive range of aviation ground support equipment.
About the role
We are seeking a highly organized and tech-savvy IT Coordinator to support and manage the IT infrastructure at our GSE sites. This role will be pivotal in ensuring seamless IT operations, troubleshooting technical issues, and maintaining the integrity and security of all technology systems and networks at our site locations. The IT Coordinator will also work closely with cross-functional teams, assist with hardware/software setup, and provide technical support to all site personnel.
Your key responsibilities will include:
- Oversee the day-to-day operations of IT systems and networks at GSE sites, ensuring that all hardware and software systems are functioning effectively and efficiently.
- Provide on-site technical support for end-users, assisting with software, hardware, and network issues. Troubleshoot and resolve technical problems in a timely manner.
- Support the setup, installation, and configuration of new IT systems, including servers, computers, printers, and other equipment relevant to GSE operations.
- Work closely with the GSE operations, commercial and admin teams to ensure compliance with smooth business process, assist in troubleshooting, and implement any needed improvements, development or updates to existing systems.
- Maintain accurate records of all IT systems, equipment, software, and user support requests. Ensure that documentation for IT infrastructure and procedures is up-to-date and easily accessible.
- Provide training and guidance to on-site staff on the use of technology systems and software. Offer tips and solutions to improve work efficiency and troubleshoot common issues independently.
- Act as a point of contact for IT-related vendors and service providers, ensuring that services are delivered according to agreed-upon terms and resolving any issues that may arise.
- Ensure adherence to business & industry regulations, driving best practices for IT management. Monitor and flag any cyber or digital security threats on demand, tracking their quarantine and safe de-escalation.
What we are looking for:
- We expect you to have a background of, or at least interaction and knowledge of the following systems:
- ERP software and its UI operation
- Microsoft Office suite
- Finance Package software (Navision Dynamics or Business Central advantageous)
- Broad or rounded Tablet, scanner and mobile device knowledge
- Good & broad web browser knowledge
- Strong knowledge of IT systems, hardware, software, and networking.
- Familiarity with system administration, Windows/AD & Azure environments, and basic database management.
- Excellent communication skills to interact with various site personnel and vendors.
- Strong organizational and time-management abilities to juggle multiple tasks and priorities.
- Ability to work independently and as part of a team.
What we offer:
- Competitive Salary Package
- Annual Bonus
- Contributory Pension Scheme
- Enhanced Parental Policies
- Life Assurance
- On site parking
- Employee Welfare Scheme – Vouchers for birthdays/weddings/children/studies/long service etc; and Employee Assistance Programme giving you access to Retail/Health/Gym discounts, confidential counselling and advice, Cycle2Work Scheme, and much more.
What Happens Next?
Once you have completed your application, our People Team will initially consider your skills and experience based on your CV and application. If suitable, our team will then contact you to advise you of the next stage. We will ensure that all our resourcing processes are fair, transparent and consistent across the UK. We want to ensure that the candidate experience is of the highest professional standard.
Rushlift is committed to providing equality of opportunity for all employees. Furthermore, we aim to ensure our workplaces are free from discrimination and that not only employees but also our potential future employees are treated fairly and with dignity and respect. We will ensure that equality of opportunity maintains a high profile in our Organisation.
For more information about what we do with your data, view our Applicant Privacy Policy.
Information Technology Coordinator in Hounslow employer: Rushlift GSE
Rushlift Ltd is an exceptional employer, offering a dynamic work environment at the bustling Heathrow or Gatwick Airport. With a strong focus on employee welfare, competitive salaries, and comprehensive benefits including a contributory pension scheme and enhanced parental policies, Rushlift fosters a culture of growth and support. Employees are encouraged to develop their skills through training opportunities while enjoying a collaborative atmosphere that values innovation and teamwork.
StudySmarter Expert Advice🤫
We think this is how you could land Information Technology Coordinator in Hounslow
✨Tip Number 1
Familiarise yourself with the specific IT systems mentioned in the job description, such as ERP software and Microsoft Office. Having hands-on experience or knowledge of these systems will give you an edge during discussions with the hiring team.
✨Tip Number 2
Network with current or former employees of Rushlift or similar companies. Engaging with them can provide insights into the company culture and expectations, which can be invaluable during your interview.
✨Tip Number 3
Prepare to discuss real-life scenarios where you've successfully troubleshot IT issues or improved processes. This will demonstrate your problem-solving skills and ability to work under pressure, which are crucial for the role.
✨Tip Number 4
Showcase your communication skills by being clear and concise when discussing your experiences. The role requires interaction with various teams, so demonstrating your ability to convey technical information effectively will be a plus.
We think you need these skills to ace Information Technology Coordinator in Hounslow
Some tips for your application 🫡
Tailor Your CV:Make sure your CV highlights relevant experience and skills that align with the IT Coordinator role. Focus on your technical expertise, particularly in IT systems, hardware, software, and networking.
Craft a Compelling Cover Letter:Write a cover letter that showcases your passion for technology and your ability to support IT operations. Mention specific experiences where you've successfully resolved technical issues or improved processes.
Highlight Relevant Skills:In your application, emphasise your familiarity with ERP software, Microsoft Office, and any other relevant tools mentioned in the job description. This will demonstrate your readiness for the role.
Proofread Your Application:Before submitting, carefully proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects your attention to detail, which is crucial for an IT Coordinator.
How to prepare for a job interview at Rushlift GSE
✨Know Your Tech
Familiarise yourself with the specific IT systems and software mentioned in the job description, such as ERP software and Microsoft Office. Be prepared to discuss your experience with these tools and how you've used them in previous roles.
✨Demonstrate Problem-Solving Skills
Prepare examples of how you've successfully troubleshot technical issues in the past. Highlight your ability to think on your feet and resolve problems efficiently, as this role requires quick thinking and effective solutions.
✨Showcase Communication Abilities
Since the role involves interacting with various teams and vendors, practice articulating your thoughts clearly. Be ready to explain complex technical concepts in simple terms, demonstrating your communication skills during the interview.
✨Highlight Organisational Skills
Discuss your time-management strategies and how you prioritise tasks. Provide examples of how you've managed multiple responsibilities effectively, as this position requires juggling various IT operations and support requests.
