At a Glance
- Tasks: Manage attendance, provide reception services, and support administrative duties in a busy school office.
- Company: The Rushden Primary Academy is part of the Greenwood Academies Trust, dedicated to children's success.
- Benefits: Enjoy access to a discount marketplace, a free Employee Assistance Programme, and generous annual leave.
- Other info: The position requires an enhanced DBS check and compliance with safeguarding policies.
- Why this job: This role offers full training and development opportunities within a supportive school environment.
- Qualifications: Candidates should have strong customer service skills and basic IT knowledge; Arbor experience is a plus.
The predicted salary is between 20000 - 25000 £ per year.
We are seeking to appoint a friendly, organised and reliable Receptionist / Administrator / Office Apprentice (GAT 4) to join our busy school office. This is an excellent opportunity for someone who enjoys working with people, is confident in a front-facing role, and is keen to develop their skills within a supportive school environment.
About the role
As the first point of contact for parents, carers and visitors, you will play a vital role in creating a welcoming and professional environment for our school community. You will support the day-to-day running of the school office, with a focus on attendance, communication and administrative systems, and act as a key link for health and safety processes. The hours are 37 a week, Monday to Thursday 8:30am to 4:30pm and Friday 8:00am to 4:00pm (half an hour for lunch).
Key responsibilities
- Act as the first point of contact for parents, carers and visitors, in person and on the telephone
- Provide a warm, professional and helpful reception service
- Manage and monitor attendance, including first-day response calls
- Complete and maintain registers and pupil records accurately
- Act as a Health and Safety contact, supporting reporting, record‑keeping and communication with relevant teams
- Respond to parent queries and direct enquiries appropriately
- Support general administrative duties to ensure smooth office operations
What we are looking for
- A confident and approachable individual with strong customer service skills
- Excellent organisational skills and attention to detail
- Clear and professional communication skills
- The ability to remain calm and professional in a busy environment
- A willingness to learn and develop; full training will be provided
- Basic IT skills; experience of Arbor would be an advantage but is not essential
What we offer
- A welcoming and supportive team
- Full training and development opportunities
- A varied and rewarding role at the heart of the school community
Safeguarding
Greenwood Academies Trust is committed to safeguarding and promoting the welfare of children and young people. We expect all staff to share this commitment. The successful candidate will be subject to an enhanced DBS check and satisfactory pre‑employment checks.
About us
The Rushden Primary Academy, part of the Greenwood Academies Trust, opened in September 2015 and reached full capacity in September 2021. The Academy boasts a state‑of‑the‑art building with a dedicated team who aim to provide a vibrant, purposeful environment for children to learn. They are passionate about helping all children to succeed, supporting their development to become active members of the community.
If this post attracts sufficient interest before the closing date, we may decide to close and interview this vacancy at an earlier date, so an early application is advised. We are committed to safeguarding and promoting the welfare of children, young people and vulnerable adults and we expect all staff to share this commitment. All posts will be subject to receipt of satisfactory enhanced DBS disclosure, medical and reference checks. All pre‑employment checks are in line with 'Keeping Children Safe in Education'. The Trust welcomes applications from all, irrespective of gender, marital status, disability, race, age or sexual orientation. All applicants must be able to provide evidence of their Right to Work in the UK prior to commencement of employment. As part of our need to comply with UK immigration rules, you will be required to provide Home Office stipulated documentation prior to interview.
Receptionist / Administrator / Office Apprentice in Rushden employer: Rushden Primary Academy
Located in Rushden, the Academy features a state-of-the-art building and a passionate team. Employees benefit from a supportive environment, professional development opportunities, and a generous public sector pension scheme.
