Support Worker - Heron Court – Heron Court

Support Worker - Heron Court – Heron Court

Full-Time 22000 - 28000 £ / year (est.) No working from home possible
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At a Glance

  • Tasks: Support individuals in their daily lives, ensuring safety and respect.
  • Company: Join Rushcliffe Care Group, a leader in compassionate care for over 35 years.
  • Benefits: Full training, career development, and funded NVQ qualifications available.
  • Other info: Flexible shifts with a supportive team environment.
  • Why this job: Make a real difference in people's lives while gaining valuable experience.
  • Qualifications: No prior experience needed, just a caring attitude and willingness to learn.

The predicted salary is between 22000 - 28000 £ per year.

Looking for a role where your work genuinely matters? As a Support Worker with Rushcliffe Care Group, you will support people through their everyday lives, helping them feel safe, respected, and supported, even on challenging days.

About Rushcliffe Care Group

You will be joining Rushcliffe Care, a company with over 35 years of experience in offering the highest levels of care to our most vulnerable in society. Across our services, we support people to live safer, more fulfilling lives, with dignity, choice, and consistency at the centre of everything we do. Our work is guided by clear values. These are not slogans. They shape how we treat people, how we work together, and what we expect from each other.

About the Role

As a Support Worker, no two days are exactly the same, but your role is about supporting people to live their day in a way that feels safe, meaningful, and respectful. On a typical shift, you might help someone with personal care, support them with meals, offer reassurance, or spend time talking and engaging in activities they enjoy. You may support people to attend appointments, maintain routines, or manage more challenging moments with patience and calm. You will work as part of a team, following individual support plans and guidance, making sure support is provided safely while promoting independence and choice wherever possible.

We are recruiting:

  • One Day Support Worker
  • One Night Support Worker (waking nights)

Shifts are worked across seven days, including weekends. Rotas are issued fairly and four weeks in advance.

About You

You do not need previous care experience, but you do need the right approach. We are looking for people who take responsibility seriously and understand that consistency and reliability make a real difference to the people we support. You are someone who follows guidance, works well with others, and treats people with patience and respect, even on challenging days. You are comfortable communicating with colleagues and managers and are willing to ask for help or raise concerns when needed. You are open to learning, accepting feedback, and developing your skills over time. Full training and support will be provided.

What Our Values Mean in Practice

  • Reputable Care: Supporting people exactly as set out in their support plans. Using equipment correctly and following training to keep people safe. Taking time to do things properly, even when a shift is busy.
  • Respect and Compassion: Explaining what you are doing and involving people in decisions about their care. Listening when someone is anxious or distressed and offering reassurance. Respecting privacy, dignity, and personal routines.
  • Robust Communication: Sharing important information clearly at handover. Recording support accurately so others have a clear picture. Raising concerns promptly if someone’s needs or behaviour change.
  • Real Commitment: Arriving on time and being ready to support the team. Taking feedback on board and using it to improve how you work.

About the Service

Heron Court provides residential care and support in a calm, welcoming environment. The service supports adults with a range of needs, with a focus on consistency, safety, and person‑centred care. The team works closely together to provide structured support, promote independence where possible, and ensure people feel settled, listened to, and respected in their home.

What We Offer

We provide a structured induction and clear development pathway, so you feel confident and supported from day one. You will receive regular supervision, practical feedback, and ongoing guidance from experienced managers. We actively support people who want to build a long-term career in care. This includes funded access to NVQ Level 2 and Level 3 qualifications in Health and Social Care, where appropriate to the role, alongside service‑specific training. Many of our senior team started in frontline roles, and we are committed to developing talent from within.

All roles are subject to an enhanced DBS check, the cost of which is covered by Rushcliffe Care. Rushcliffe Care Group is committed to being an equal opportunities employer. We value diversity and are dedicated to creating an inclusive workplace where all individuals are treated with dignity and respect, in line with the Equality Act 2010. We encourage applications from all sections of the community, regardless of age, disability, gender reassignment, marriage or civil partnership status, pregnancy or maternity, race, religion or belief, sex, or sexual orientation. Employment decisions are based on individual merit, qualifications, and the needs of the service. Some roles may have specific requirements, such as physical ability or effective communication in English, due to the nature of the care we provide. These requirements are applied fairly and proportionately. If you require any adjustments to the recruitment process, please let us know.

Support Worker - Heron Court – Heron Court employer: Rushcliffe Care Group

At Rushcliffe Care Group, we pride ourselves on being an excellent employer, offering a supportive work environment where your contributions directly enhance the lives of our service users. With structured induction and ongoing training opportunities, you will be empowered to grow within our well-established organisation while working alongside a dedicated team in a clean and welcoming setting at Epinal Way Care Centre. We value respect, compassion, and robust communication, ensuring that every employee feels valued and included in our mission to provide exceptional care.

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Contact Details:

Rushcliffe Care Group Recruitment Team

StudySmarter Expert Advice🤫

We think this is how you could land Support Worker - Heron Court – Heron Court

Tip Number 1

Get to know the company! Research Rushcliffe Care Group and their values. When you understand what they stand for, you can tailor your conversations to show how you align with their mission of providing compassionate care.

Tip Number 2

Practice your communication skills! As a Support Worker, you'll need to communicate effectively with both colleagues and those you support. Try role-playing scenarios with friends or family to build your confidence.

Tip Number 3

Be ready to share your experiences! Even if you don’t have direct care experience, think about times when you've shown patience, responsibility, or teamwork. These qualities are key in this role, so highlight them during your discussions.

Tip Number 4

Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you're genuinely interested in joining the Rushcliffe Care team. Don’t miss out on this opportunity!

We think you need these skills to ace Support Worker - Heron Court – Heron Court

Personal Care Support
Meal Assistance
Reassurance Skills
Engagement in Activities
Appointment Support
Routine Management
Patience

Some tips for your application 🫡

Be Yourself:When you're writing your application, let your personality shine through! We want to see the real you, so don’t be afraid to share your experiences and what makes you passionate about supporting others.

Tailor Your Application:Make sure to read the job description carefully and highlight how your skills and values align with what we’re looking for. Show us that you understand the role of a Support Worker and why you’d be a great fit!

Keep It Clear and Concise:We appreciate a well-structured application. Use clear language and keep your sentences short and to the point. This helps us quickly see your strengths and suitability for the role.

Apply Through Our Website:For the best chance of success, make sure to apply directly through our website. This way, your application goes straight to us, and we can get back to you quicker!

How to prepare for a job interview at Rushcliffe Care Group

Understand the Role

Before your interview, take some time to really understand what being a Support Worker at Heron Court involves. Familiarise yourself with the daily tasks and responsibilities, such as personal care and supporting individuals with their routines. This will help you answer questions more confidently and show that you're genuinely interested in the role.

Showcase Your Values

Rushcliffe Care Group places a strong emphasis on values like respect, compassion, and commitment. Think of examples from your past experiences where you've demonstrated these qualities. Whether it's through volunteering or personal experiences, sharing these stories can make a big impact during your interview.

Prepare Questions

Interviews are a two-way street! Prepare thoughtful questions about the team dynamics, training opportunities, and how they support staff development. This not only shows your interest but also helps you gauge if the company culture aligns with your values and career goals.

Practice Active Listening

During the interview, practice active listening. This means really paying attention to the interviewer’s questions and responding thoughtfully. It’s crucial in a support role to communicate effectively, so demonstrating this skill in your interview will set you apart as a candidate who understands the importance of robust communication.