Hospital Administrator - Aberavon Hospital, Wales – Aberavon Hospital in Port Talbot

Pay: £12.74 per hour

Hours: 22.50 hours per week, Monday-Wednesday 8.30-16.30

As a Hospital Administrator with Rushcliffe Care Group, you will be part of the team responsible for ensuring the service runs safely, effectively, and in line with regulatory and organisational standards. Your role will directly support safe staffing, compliance, and the overall quality of service delivery. Across our services, we support people to live safer, more fulfilling lives, with dignity, choice, and consistency at the centre of everything we do. Our values shape how we treat people, how we work together, and what we expect from each other.

About the Service:

Aberavon Hospital provides rehabilitation and recovery for people with complex, severe and enduring mental health challenges. Referrals will be accepted from medium/low secure hospitals, PICU, acute admissions and the Criminal Justice System. Patients will be detained under the Mental Health Act 1983. Rushcliffe Aberavon is an 18 bedded locked rehabilitation unit for males between the age of 18 and 65 with:

• A primary diagnosis of mental illness or personality disorder, who would benefit from treatment offered within a locked rehabilitation service.
• Individuals whose mental health illness coexists with learning disabilities, challenging behaviour or substance misuse.
• Individuals who may have disengaged and failed to maintain contact with treatment services in the past.
• Individuals who would benefit from support from rehabilitation services in preparing them to live independently in the community.

About the Role:

As a Hospital Administrator, you will provide effective, accurate, and professional administrative support to the service, ensuring the smooth day-to-day operation of office functions. You will support the Registered Manager with workforce administration, recruitment processes, training records, rota administration, and document control. This includes maintaining accurate staff records, supporting audit readiness, and ensuring documentation is compliant and up to date. The role includes managing communication across the service, acting as a professional point of contact for staff, service users, visitors, and external professionals. You will support front-of-house duties, maintain service systems such as CoolCare, and ensure information is handled securely and in line with GDPR. You will also support key operational processes such as supervision scheduling, training compliance tracking, meeting administration, and general service coordination, contributing to a well-run and compliant environment.

About You:

You have experience working in a busy administrative or office environment and are confident managing multiple tasks and priorities. You are organised, accurate, and able to maintain clear and compliant records. You are confident using Microsoft Office and digital systems and are comfortable working with data and documentation. You communicate clearly and professionally, both written and verbally. You understand the importance of confidentiality, compliance, and professionalism in a care setting.

What Our Values Mean in Practice:

• Reputable Care: Maintaining accurate records and supporting compliance across the service. Ensuring administrative processes support safe and effective care delivery.
• Respect and Compassion: Providing a professional and welcoming experience for service users, families, and visitors. Supporting a service environment that respects dignity and individual needs.
• Robust Communication: Ensuring information is clear, accurate, and shared appropriately. Supporting communication across teams and external partners.
• Real Commitment: Being reliable and consistent in supporting the service. Taking ownership of tasks and contributing to a well-run environment.

What We Offer:

We provide a structured induction and ongoing support to ensure you are confident and effective in your role. You will have access to training and opportunities to develop within a well-established organisation. You will be part of a service where your role directly supports safe care delivery and operational success. Join our team at Rushcliffe Care Group and help us continue to provide exceptional care and service to our service users. You will be joining Rushcliffe Care, a company with over 35 years of experience in offering the highest levels of care to our most vulnerable in society. Our core values are at the heart of everything we do. Start making a difference with your career today.

All roles are subject to an enhanced DBS check, the cost of which is covered by Rushcliffe Care. Rushcliffe Care Group is committed to being an equal opportunities employer. We value diversity and are dedicated to creating an inclusive workplace where all individuals are treated with dignity and respect, in line with the Equality Act 2010. We encourage applications from all sections of the community, regardless of age, disability, gender reassignment, marriage or civil partnership status, pregnancy or maternity, race, religion or belief, sex or sexual orientation. Employment decisions are based on individual merit, qualifications, and the needs of the service. Some roles may have specific requirements, such as physical ability or effective communication in English, due to the nature of the care we provide. These requirements are in place to ensure the safety and well-being of our service users and are applied fairly and proportionately. To support our commitment to equal opportunities, we may collect diversity data as part of the application process. This information is used for monitoring purposes only, is anonymised where appropriate, and does not form part of the selection process. If you require any adjustments to the recruitment process, please let us know so we can support you.