At a Glance
- Tasks: Provide essential admin support and engage with the community in a dynamic environment.
- Company: Join Rushcliffe Borough Council, serving over 110,000 residents with pride.
- Benefits: Enjoy free parking, leisure centre discounts, and a generous leave package.
- Other info: Flexible working arrangements available to suit your lifestyle.
- Why this job: Make a real difference while developing your skills in a supportive team.
- Qualifications: Experience in office environments and strong communication skills are essential.
The predicted salary is between 25176 - 26343 £ per year.
Are you looking for a new challenge in a busy, varied administration role? Rushcliffe Borough Council has an exciting Administration Assistant opportunity!
Location: Rushcliffe, Nottinghamshire, NG2 7YG
Salary: £25,176 - £26,343 per annum (pay award pending)
Job Type: Full Time, Permanent
Hours: 37 hours per week
Closing Date: Sunday 21st June 2026
About Us:
Rushcliffe Borough Council provides high-quality services to more than 110,000 residents across a borough made up of vibrant towns and stunning villages. Our Council offices are located in West Bridgford, Nottingham in a purpose-built office and leisure centre facility, the Rushcliffe Arena. We are recruiting two full-time Administration Assistants to join our Business Support Team.
Administration Assistant - The Role:
We have an exciting opportunity for two experienced administrators to join our Business Support Unit. You will provide technical administration support to many of the council's services in our busy Business Support Unit. The role is varied and you will work with colleagues from all areas of the council, be trained in the use of several IT systems, and be part of an ever-changing working environment. You will be customer-focused, accurate in your work, flexible and adaptable, remaining calm under pressure when responding to changing requirements and priorities.
Administration Assistant - Key Responsibilities:
- Provide tailored advice and support to members of the public and support the Rushcliffe Community Contact Centre in responding to enquiries and taking telephone payments
- Assess customer needs, allocate requests for service and prioritise appropriately to individuals, teams or service providers
- Verify applications, bookings and requests for service, checking supporting evidence and accuracy
- Enter, maintain and interrogate data in Council systems, understanding and interpreting information
- Process payments using financial systems, verify amounts due and monitor outstanding debtors
- Undertake office-based administrative services including scanning and indexing of documents
- Assist with general enquiry telephone calls and campaigns
- Promote Council facilities and services to maximise income opportunities
Administration Assistant - You:
- Experience working in an office environment with direct contact with the general public or customers
- Experience of meeting targets and deadlines and working effectively under pressure
- Demonstrable experience dealing with complex administrative processes
- Good numeracy, literacy and communication skills with the ability to explain complex issues clearly
- Flexible, organised and highly motivated with a "can do, will do" attitude
- Ability to prioritise your own workload and work well in a team
Benefits:
- Free car parking at purpose-built offices
- Reduced membership of the onsite leisure centre
- Local Government pension scheme
- Generous annual leave package
- Employee Assistance Programme and Rushcliffe Rewards and Discounts platform
- Training and support for continuous professional development and personal development
- Flexibility to discuss flexible and part-time working arrangements
To submit your CV for this exciting Administration Assistant opportunity, click Apply today!
Administration Assistant in Nottingham employer: Rushcliffe Borough Council
Rushcliffe Borough Council is an excellent employer, offering a dynamic and supportive work environment in the heart of Nottinghamshire. With a strong focus on employee development, generous benefits including a local government pension scheme, and a commitment to work-life balance, we empower our staff to thrive both personally and professionally. Join us at our purpose-built offices in West Bridgford, where you can make a meaningful impact on the lives of over 110,000 residents while enjoying a range of perks such as free car parking and reduced leisure centre membership.
Contact Details:
Rushcliffe Borough Council Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Administration Assistant in Nottingham
✨Tip Number 1
Network like a pro! Reach out to your connections on LinkedIn or even in person. Let them know you're on the hunt for an Administration Assistant role at Rushcliffe Borough Council. You never know who might have the inside scoop or can put in a good word for you!
✨Tip Number 2
Prepare for the interview by researching the council's services and recent projects. This shows you're genuinely interested and ready to contribute. Plus, it gives you some great talking points to impress the interviewers!
✨Tip Number 3
Practice common interview questions related to administration roles. Think about how your past experiences align with the responsibilities listed in the job description. We want you to feel confident and ready to showcase your skills!
✨Tip Number 4
Don't forget to follow up after your interview! A quick thank-you email can go a long way in leaving a positive impression. It shows your enthusiasm for the role and keeps you fresh in their minds.
We think you need these skills to ace Administration Assistant in Nottingham
Some tips for your application 🫡
Tailor Your CV:Make sure your CV reflects the skills and experiences that match the Administration Assistant role. Highlight any relevant experience in customer service and administration, as this will show us you’re a great fit for our team.
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to explain why you’re interested in the role and how your background makes you the perfect candidate. Keep it friendly and professional, just like we are at StudySmarter.
Show Off Your Skills:Don’t forget to mention your IT skills and any experience with data management. We love candidates who can demonstrate their ability to handle various systems and processes, so make sure to include specific examples!
Apply Through Our Website:We encourage you to apply directly through our website. It’s the easiest way for us to receive your application and ensures you don’t miss out on any important updates about the role. Good luck!
How to prepare for a job interview at Rushcliffe Borough Council
✨Know the Role Inside Out
Before your interview, make sure you thoroughly understand the responsibilities of the Administration Assistant role. Familiarise yourself with the key tasks mentioned in the job description, like providing customer support and managing data. This will help you demonstrate how your skills align with what they’re looking for.
✨Showcase Your Customer Service Skills
Since this role involves direct contact with the public, be ready to share examples of your previous customer service experiences. Think of specific situations where you successfully handled inquiries or resolved issues, as this will show that you can remain calm under pressure and prioritise effectively.
✨Prepare for IT System Questions
The job mentions training in various IT systems, so brush up on any relevant software you’ve used before. Be prepared to discuss your experience with data entry and financial systems, as well as how you approach learning new technologies. This will highlight your adaptability and willingness to learn.
✨Demonstrate Your Team Spirit
Collaboration is key in a busy environment like the Business Support Unit. Think of examples where you worked well in a team, supported colleagues, or contributed to group goals. Showing that you’re a team player will resonate well with the interviewers and fit the council's collaborative culture.
