At a Glance
- Tasks: Welcome clients and provide top-notch customer service in a stylish salon.
- Company: Join RUSH Hair & Beauty, an award-winning brand with a vibrant culture.
- Benefits: Earn up to £12.71 per hour, enjoy discounts, and 28 days annual leave.
- Other info: Opportunities for career progression into management and training roles.
- Why this job: Be the face of a professional salon and grow your career in beauty.
- Qualifications: Customer service experience and excellent communication skills are a must.
The predicted salary is between 25000 - 26500 £ per year.
Are you warm, organised, and passionate about delivering outstanding customer service? RUSH Hair & Beauty is looking for a friendly, customer-focused Front of House professional to join our Horsham salon. As the first point of contact for our clients, you’ll play a key role in creating a welcoming, professional, and stylish salon experience.
Hours: 34 hours, including weekend work
The Role:
- Greeting clients and delivering exceptional customer service
- Managing appointments and maintaining the salon schedule
- Answering phone calls, emails, and client enquiries
- Supporting the salon team with administrative tasks
- Maintaining a clean, organised, and professional reception area
- Ensuring every client feels valued from arrival to departure
What We’re Looking For:
- Previous experience in a customer service or front of house role (salon or spa experience preferred)
- Excellent communication and interpersonal skills
- Ability to multitask in a fast-paced environment
- Strong organisational and time management skills
- Friendly, professional, and confident manner
- Proficient computer skills; experience with booking systems is an advantage
- Availability to work weekends
Perks & Benefits:
- Up to £12.71 per hour
- 40% friends and family discount on all hair and beauty services
- Up to 20% discount on professional homecare products
- 28 days annual leave (pro rata, inclusive of bank holidays)
- Clear career progression opportunities including Management, Head Office, Recruitment, Training and more
If you enjoy working with people, thrive in a professional salon environment, and are looking to grow your career with an award‑winning brand, we would love to hear from you.
We think you need these skills to ace Front of House / Receptionist - Horsham
Customer Service
Communication Skills
Interpersonal Skills
Organisational Skills
Time Management
Multitasking
Administrative Skills
