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For Companies At a Glance
- Tasks: Welcome clients and provide top-notch customer service in a stylish salon.
- Company: Join the award-winning RUSH Hair & Beauty team in Guildford.
- Benefits: Earn up to £12.50 per hour with great discounts and 28 days leave.
- Why this job: Kickstart your career in a vibrant environment with clear progression opportunities.
- Qualifications: Customer service experience and excellent communication skills are a must.
- Other info: Work in a fun, fast-paced salon and make every client feel valued.
The predicted salary is between 24 - 26 £ per hour.
Are you warm, organised, and passionate about delivering outstanding customer service? RUSH Hair & Beauty is looking for a friendly, customer-focused Front of House professional to join our Guildford salon. As the first point of contact for our clients, you’ll play a key role in creating a welcoming, professional, and stylish salon experience.
Hours: 45 hours per week, 5 days including weekends
The Role:
- Greeting clients and delivering exceptional customer service
- Managing appointments and maintaining the salon schedule
- Answering phone calls, emails, and client enquiries
- Supporting the salon team with administrative tasks
- Maintaining a clean, organised, and professional reception area
- Ensuring every client feels valued from arrival to departure
What We’re Looking For:
- Previous experience in a customer service or front of house role (salon or spa experience preferred)
- Excellent communication and interpersonal skills
- Ability to multitask in a fast-paced environment
- Strong organisational and time management skills
- Friendly, professional, and confident manner
- Proficient computer skills; experience with booking systems is an advantage
- Availability to work weekends
Perks & Benefits:
- Up to £12.50 per hour
- 40% friends and family discount on all hair and beauty services
- Up to 20% discount on professional homecare products
- 28 days annual leave (pro rata, inclusive of bank holidays)
- Clear career progression opportunities including Management, Head Office, Recruitment, Training and more
If you enjoy working with people, thrive in a professional salon environment, and are looking to grow your career with an award-winning brand, we would love to hear from you.
Front of House / Receptionist - Guildford employer: Rush Hair Ltd
Contact Detail:
Rush Hair Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Front of House / Receptionist - Guildford
✨Tip Number 1
First impressions matter! When you walk into the salon for your interview, be sure to greet everyone with a warm smile and a friendly hello. This shows you’re already in the right mindset for a Front of House role.
✨Tip Number 2
Practice your communication skills! Since you'll be the first point of contact for clients, it’s crucial to articulate your thoughts clearly. Try role-playing common scenarios with a friend to boost your confidence.
✨Tip Number 3
Show off your organisational skills! Bring along a planner or a digital device to demonstrate how you manage appointments and schedules. This will highlight your ability to multitask in a fast-paced environment.
✨Tip Number 4
Don’t forget to ask questions! Show your interest in the salon by asking about their services or team culture. It not only helps you learn more but also leaves a positive impression on the interviewers.
We think you need these skills to ace Front of House / Receptionist - Guildford
Some tips for your application 🫡
Show Your Personality: When writing your application, let your warm and friendly personality shine through. We want to see how you connect with people, so don’t be afraid to show us your passion for customer service!
Tailor Your Experience: Make sure to highlight any previous experience in customer service or front of house roles. If you've worked in a salon or spa before, mention it! We love seeing relevant experience that aligns with what we’re looking for.
Be Organised: Since the role involves managing appointments and schedules, demonstrate your organisational skills in your application. A clear and structured application will show us you can handle the fast-paced environment we thrive in.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates from us!
How to prepare for a job interview at Rush Hair Ltd
✨Show Your Warmth
As a Front of House professional, your personality is key! Make sure to showcase your friendly and approachable nature during the interview. Smile, maintain eye contact, and engage with the interviewer as if they were a client.
✨Know the Salon Inside Out
Do your homework on RUSH Hair & Beauty. Familiarise yourself with their services, values, and what sets them apart in the industry. This will not only impress the interviewer but also help you articulate how you can contribute to their team.
✨Demonstrate Your Organisational Skills
Be prepared to discuss how you manage appointments and multitask in a busy environment. Share specific examples from your past experiences that highlight your organisational abilities and how you keep things running smoothly.
✨Prepare for Customer Service Scenarios
Expect questions about handling difficult clients or busy periods. Think of scenarios where you’ve excelled in customer service and be ready to explain how you would ensure every client feels valued, just like you would in the salon.