At a Glance
- Tasks: Welcome clients and provide exceptional customer service in a stylish salon.
- Company: Join RUSH Hair & Beauty, an award-winning brand with a vibrant culture.
- Benefits: Earn up to £12.71 per hour, plus discounts and 28 days annual leave.
- Other info: Enjoy clear career progression opportunities in a dynamic environment.
- Why this job: Be the face of the salon and create memorable experiences for clients.
- Qualifications: Customer service experience and strong communication skills are essential.
The predicted salary is between 12 - 12 £ per hour.
Are you warm, organised, and passionate about delivering outstanding customer service? RUSH Hair & Beauty is looking for a friendly, customer-focused Front of House professional to join our Windsor salon. As the first point of contact for our clients, you’ll play a key role in creating a welcoming, professional, and stylish salon experience.
Hours: Part Time, 30 hours, including weekend work
The Role
- Greeting clients and delivering exceptional customer service
- Managing appointments and maintaining the salon schedule
- Answering phone calls, emails, and client enquiries
- Supporting the salon team with administrative tasks
- Maintaining a clean, organised, and professional reception area
- Ensuring every client feels valued from arrival to departure
What We’re Looking For
- Previous experience in a customer service or front of house role (salon or spa experience preferred)
- Excellent communication and interpersonal skills
- Ability to multitask in a fast-paced environment
- Strong organisational and time management skills
- Friendly, professional, and confident manner
- Proficient computer skills; experience with booking systems is an advantage
- Availability to work weekends
Perks & Benefits
- Up to £12.71 per hour
- 40% friends and family discount on all hair and beauty services
- Up to 20% discount on professional homecare products
- 28 days annual leave (pro rata, inclusive of bank holidays)
- Clear career progression opportunities including Management, Head Office, Recruitment, Training and more
If you enjoy working with people, thrive in a professional salon environment, and are looking to grow your career with an award-winning brand, we would love to hear from you.
Front of House / Receptionist - Windsor employer: Rush Hair Ltd
RUSH Hair & Beauty is an exceptional employer that values its team members and fosters a vibrant work culture in the heart of Windsor. With competitive pay, generous discounts on services and products, and clear pathways for career advancement, employees are encouraged to grow within the company while delivering outstanding customer service in a stylish and welcoming environment. Join us to be part of an award-winning brand that prioritises both client satisfaction and employee development.
StudySmarter Expert Advice🤫
We think this is how you could land Front of House / Receptionist - Windsor
✨Tip Number 1
Get to know the salon! Before your interview, pop in and check out the vibe. This shows you’re genuinely interested and helps you tailor your conversation to what they value.
✨Tip Number 2
Practice your people skills! Since this role is all about customer service, think of a few scenarios where you’ve gone above and beyond for a client. Share these stories during your chat!
✨Tip Number 3
Dress the part! As a Front of House superstar, you’ll want to look polished and professional. Choose an outfit that reflects the salon’s style while still being comfortable.
✨Tip Number 4
Follow up after your interview! A quick thank-you email can go a long way. It shows your enthusiasm for the role and keeps you fresh in their minds. And remember, apply through our website for the best chance!
We think you need these skills to ace Front of House / Receptionist - Windsor
Some tips for your application 🫡
Show Your Personality:When writing your application, let your warm and friendly personality shine through. We want to see how you connect with people, so don’t be afraid to share a bit about yourself and why you’re passionate about customer service.
Tailor Your Experience:Make sure to highlight any previous experience in customer service or front of house roles, especially if it’s in a salon or spa. We love seeing how your skills match what we’re looking for, so be specific about your relevant experiences.
Be Organised:Since the role involves managing appointments and maintaining schedules, show us your organisational skills in your application. A clear and well-structured application can demonstrate your ability to keep things running smoothly.
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re keen to join our team!
How to prepare for a job interview at Rush Hair Ltd
✨Know the Company
Before your interview, take some time to research RUSH Hair & Beauty. Understand their values, services, and what makes them stand out in the industry. This will not only help you answer questions more effectively but also show your genuine interest in the role.
✨Showcase Your Customer Service Skills
Since this role is all about delivering exceptional customer service, prepare examples from your past experiences where you went above and beyond for a client. Think of specific situations that highlight your warm and friendly approach, as well as your ability to handle challenging situations.
✨Practice Multitasking Scenarios
Given the fast-paced environment of a salon, be ready to discuss how you manage multiple tasks at once. You might even want to practice juggling a few mock scenarios, like answering a phone call while checking in a client, to demonstrate your organisational skills during the interview.
✨Dress the Part
As the first point of contact for clients, your appearance matters! Dress professionally and stylishly to reflect the salon's image. This shows that you understand the importance of presentation in the beauty industry and are ready to represent the brand well.
