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- Tasks: Be the friendly face of our salon, greeting clients and managing appointments.
- Company: Join RUSH Hair & Beauty, a vibrant salon known for exceptional service.
- Benefits: Enjoy up to £12.50 per hour, discounts on services, and 28 days leave.
- Why this job: Perfect for those who love beauty and want to grow in a fun environment.
- Qualifications: Customer service experience preferred; must be organised and friendly.
- Other info: Opportunity for career progression and participation in the annual RUSH Oscars Awards.
RUSH Hair & Beauty is currently seeking a friendly and customer-focused Front of House / Receptionist to join our team at our Staines salon. As a Front of House / Receptionist, you will be the first point of contact for our clients and will play a crucial role in providing exceptional customer service and creating a welcoming and professional salon environment.
This is a part time role, approximately 16 hours per week, including weekends.
Your responsibilities will include greeting clients, assisting with booking appointments, managing the salon\’s schedule, answering phone calls and emails, and handling client inquiries. You will also be responsible for maintaining a clean and organised reception area, as well as supporting the salon team with administrative tasks.
- Previous experience in a customer service or front of house role, preferably in a salon or spa environment.
- Excellent customer service and communication skills, both in person and over the phone.
- Ability to multitask and handle various administrative tasks.
- Strong organizational and time management skills.
- Friendly and welcoming personality.
- Proficient computer skills and familiarity with booking systems.
- Professional appearance and demeanor.
Enjoy the following when working with us:
- Up to £12.50 per hour
- 40% discount for friends & family on all hair and beauty services
- Up to 20% discount on all professional homecare products
- 28 days annual leave inclusive of bank holidays
- Career progression for superstars (Management, Head Office, Recruitment, Training & more)
- Not to forget the annual RUSH Oscars Awards!
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Front of House / Receptionist - Staines - Part Time employer: Rush Hair Ltd
Contact Detail:
Rush Hair Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Front of House / Receptionist - Staines - Part Time
✨Tip Number 1
Familiarise yourself with RUSH Hair & Beauty's services and values. Understanding what makes them unique will help you connect with the team and demonstrate your enthusiasm during any interviews.
✨Tip Number 2
Practice your customer service skills by engaging with friends or family in role-play scenarios. This will help you feel more confident when interacting with clients and handling inquiries.
✨Tip Number 3
Visit the salon before applying to get a feel for the environment and observe how the current staff interact with clients. This insight can be invaluable in tailoring your approach during the application process.
✨Tip Number 4
Network with current or former employees of RUSH Hair & Beauty on platforms like LinkedIn. They can provide insider tips and may even refer you, which can significantly boost your chances of landing the job.
We think you need these skills to ace Front of House / Receptionist - Staines - Part Time
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in customer service and any previous roles in a salon or spa environment. Emphasise your communication skills and ability to multitask, as these are key for the Front of House / Receptionist position.
Craft a Compelling Cover Letter: Write a cover letter that showcases your friendly personality and passion for customer service. Mention why you want to work at RUSH Hair & Beauty specifically and how you can contribute to creating a welcoming atmosphere for clients.
Highlight Relevant Skills: In your application, be sure to mention your proficiency with computer systems and booking software. Provide examples of how you've successfully managed schedules or handled client inquiries in past roles.
Proofread Your Application: Before submitting, carefully proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects your attention to detail and professionalism, which is crucial for a Front of House role.
How to prepare for a job interview at Rush Hair Ltd
✨Show Your Customer Service Skills
As a Front of House / Receptionist, your ability to provide exceptional customer service is key. Be prepared to share examples from your previous roles where you successfully handled client inquiries or resolved issues, showcasing your friendly and professional approach.
✨Demonstrate Organisational Skills
This role requires strong organisational abilities. During the interview, highlight your experience with managing schedules or multitasking in a busy environment. You might even want to mention specific tools or systems you've used to keep things running smoothly.
✨Familiarise Yourself with the Salon Environment
Research RUSH Hair & Beauty and understand their services and values. Being knowledgeable about the salon's offerings will not only impress the interviewers but also show your genuine interest in the role and the company.
✨Prepare for Common Interview Questions
Anticipate questions related to handling difficult clients, managing appointments, and working as part of a team. Practising your responses can help you feel more confident and articulate during the interview.
