At a Glance
- Tasks: Welcome clients and provide top-notch customer service in a stylish salon.
- Company: Join RUSH Hair & Beauty, an award-winning brand with a vibrant culture.
- Benefits: Earn up to £12.71 per hour, enjoy discounts, and 28 days annual leave.
- Other info: Great career progression opportunities in management and training await you.
- Why this job: Be the face of the salon and create memorable experiences for clients.
- Qualifications: Customer service experience and excellent communication skills are a must.
The predicted salary is between 25000 - 26500 £ per year.
Are you warm, organised, and passionate about delivering outstanding customer service? RUSH Hair & Beauty is looking for a friendly, customer-focused Front of House professional to join our Reigate salon.
As the first point of contact for our clients, you’ll play a key role in creating a welcoming, professional, and stylish salon experience.
Hours: Full Time (45 hours, 5 days), including weekend work
The Role:
- Greeting clients and delivering exceptional customer service
- Managing appointments and maintaining the salon schedule
- Answering phone calls, emails, and client enquiries
- Supporting the salon team with administrative tasks
- Maintaining a clean, organised, and professional reception area
- Ensuring every client feels valued from arrival to departure
What We’re Looking For:
- Previous experience in a customer service or front of house role (salon or spa experience preferred)
- Excellent communication and interpersonal skills
- Ability to multitask in a fast-paced environment
- Strong organisational and time management skills
- Friendly, professional, and confident manner
- Proficient computer skills; experience with booking systems is an advantage
- Availability to work weekends
Perks & Benefits:
- Up to £12.71 per hour
- 40% friends and family discount on all hair and beauty services
- Up to 20% discount on professional homecare products
- 28 days annual leave (pro rata, inclusive of bank holidays)
- Clear career progression opportunities including Management, Head Office, Recruitment, Training and more
If you enjoy working with people, thrive in a professional salon environment, and are looking to grow your career with an award-winning brand, we would love to hear from you.
Front of House / Receptionist - Reigate employer: Rush Hair Ltd
RUSH Hair & Beauty is an exceptional employer that values its team members and fosters a vibrant work culture in the heart of Reigate. With competitive pay, generous discounts on services and products, and clear pathways for career advancement, employees are encouraged to grow within the company while delivering outstanding customer service in a stylish salon environment. Join us to be part of an award-winning brand that prioritises both client satisfaction and employee development.
StudySmarter Expert Advice🤫
We think this is how you could land Front of House / Receptionist - Reigate
✨Tip Number 1
Get to know the salon! Before your interview, pop in and have a look around. This shows you’re genuinely interested and gives you a feel for the vibe. Plus, it’s a great way to start a conversation during your chat!
✨Tip Number 2
Practice your customer service skills! Think of scenarios you might face as a Front of House superstar and how you’d handle them. Being able to demonstrate your problem-solving skills will impress the team at RUSH Hair & Beauty.
✨Tip Number 3
Show off your personality! When you meet the team, let your friendly and professional side shine through. They want someone who can create a welcoming atmosphere, so be yourself and let that warmth come across.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take the initiative to connect with us directly.
We think you need these skills to ace Front of House / Receptionist - Reigate
Some tips for your application 🫡
Show Your Personality:When writing your application, let your warm and friendly personality shine through. We want to see how you connect with people, so don’t be afraid to share a bit about yourself and why you’re passionate about customer service.
Tailor Your Experience:Make sure to highlight any previous experience in customer service or front of house roles. We love seeing how your skills align with what we’re looking for, so be specific about your past roles and how they’ve prepared you for this position.
Be Organised:Since the role involves managing appointments and schedules, show us your organisational skills in your application. A clear and well-structured application will demonstrate that you can handle the fast-paced environment we thrive in.
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re keen on joining our team!
How to prepare for a job interview at Rush Hair Ltd
✨Know the Company
Before your interview, take some time to research RUSH Hair & Beauty. Understand their values, services, and what makes them stand out in the industry. This will not only help you answer questions more effectively but also show your genuine interest in the role.
✨Showcase Your Customer Service Skills
As a Front of House professional, your ability to deliver exceptional customer service is key. Prepare examples from your past experiences where you went above and beyond for a client. This will demonstrate your passion for creating a welcoming environment.
✨Practice Multitasking Scenarios
In a fast-paced salon environment, multitasking is essential. Think of situations where you had to juggle multiple tasks at once and be ready to discuss how you managed them. This will highlight your organisational skills and ability to thrive under pressure.
✨Dress the Part
Since you'll be the first point of contact for clients, make sure to dress professionally and stylishly for your interview. This reflects the salon's image and shows that you understand the importance of presentation in the beauty industry.
