At a Glance
- Tasks: Welcome clients and provide top-notch customer service in a stylish salon.
- Company: Join RUSH Hair & Beauty, an award-winning brand in Kensington.
- Benefits: Earn up to £12.61 per hour with great discounts and 28 days leave.
- Why this job: Be the face of a vibrant salon and grow your career in beauty.
- Qualifications: Customer service experience and excellent communication skills are a must.
- Other info: Enjoy clear career progression opportunities in a dynamic environment.
The predicted salary is between 25000 - 26000 £ per year.
Are you warm, organised, and passionate about delivering outstanding customer service? RUSH Hair & Beauty is looking for a friendly, customer-focused Front of House professional to join our Kensington salon. As the first point of contact for our clients, you’ll play a key role in creating a welcoming, professional, and stylish salon experience.
Hours: 35 hours per week
The Role:
- Greeting clients and delivering exceptional customer service
- Managing appointments and maintaining the salon schedule
- Answering phone calls, emails, and client enquiries
- Supporting the salon team with administrative tasks
- Maintaining a clean, organised, and professional reception area
- Ensuring every client feels valued from arrival to departure
What We’re Looking For:
- Previous experience in a customer service or front of house role (salon or spa experience preferred)
- Excellent communication and interpersonal skills
- Ability to multitask in a fast-paced environment
- Strong organisational and time management skills
- Friendly, professional, and confident manner
- Proficient computer skills; experience with booking systems is an advantage
- Availability to work weekends
Perks & Benefits:
- Up to £12.61 per hour
- 40% friends and family discount on all hair and beauty services
- Up to 20% discount on professional homecare products
- 28 days annual leave (pro rata, inclusive of bank holidays)
- Clear career progression opportunities including Management, Head Office, Recruitment, Training and more
If you enjoy working with people, thrive in a professional salon environment, and are looking to grow your career with an award-winning brand, we would love to hear from you.
Front of House / Receptionist - Kensington employer: Rush Hair Ltd
Contact Detail:
Rush Hair Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Front of House / Receptionist - Kensington
✨Tip Number 1
Make sure to research RUSH Hair & Beauty before your interview. Knowing about their services and values will help you connect with the team and show that you're genuinely interested in being part of their salon family.
✨Tip Number 2
Practice your communication skills! As a Front of House superstar, you'll need to greet clients warmly and handle enquiries smoothly. Role-play with a friend or family member to get comfortable with common scenarios.
✨Tip Number 3
Dress to impress! First impressions matter, especially in a stylish salon environment. Choose an outfit that reflects professionalism while also showing off your personality.
✨Tip Number 4
Don’t forget to follow up after your interview! A quick thank-you email can go a long way in showing your enthusiasm for the role. And remember, apply through our website for the best chance at landing that dream job!
We think you need these skills to ace Front of House / Receptionist - Kensington
Some tips for your application 🫡
Show Your Personality: When writing your application, let your warm and friendly personality shine through. We want to see how you connect with people, so don’t be afraid to show us your passion for customer service!
Tailor Your Experience: Make sure to highlight any previous experience in customer service or front of house roles, especially in salons or spas. We’re looking for specific examples that demonstrate your organisational skills and ability to multitask.
Be Professional Yet Approachable: While we love a casual vibe, remember that professionalism is key. Use clear and concise language in your application, and make sure it reflects the stylish and welcoming atmosphere we create at RUSH Hair & Beauty.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates about your application status!
How to prepare for a job interview at Rush Hair Ltd
✨Know the Company
Before your interview, take some time to research RUSH Hair & Beauty. Understand their values, services, and what makes them stand out in the industry. This will not only help you answer questions more effectively but also show your genuine interest in the role.
✨Showcase Your Customer Service Skills
As a Front of House professional, your ability to deliver exceptional customer service is key. Prepare examples from your past experiences where you went above and beyond for a client. This will demonstrate your passion for creating a welcoming environment.
✨Practice Multitasking Scenarios
In a fast-paced salon environment, multitasking is essential. Think of situations where you had to juggle multiple tasks at once. Practising how you would handle phone calls while managing appointments can give you an edge during the interview.
✨Dress the Part
Since you'll be representing a stylish salon, make sure to dress professionally and in line with the salon's aesthetic. This shows that you understand the brand and are ready to embody its image from day one.