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- Tasks: Be the friendly face of our salon, greeting clients and managing appointments.
- Company: Join RUSH Hair & Beauty, a vibrant salon known for exceptional service.
- Benefits: Enjoy up to £12/hour, discounts on services, 28 days leave, and career growth opportunities.
- Why this job: Perfect for those who love customer interaction and want to thrive in a dynamic environment.
- Qualifications: Previous customer service experience is a must; strong communication and multitasking skills are essential.
- Other info: Flexible hours including weekends; join us for the annual RUSH Oscars Awards!
The predicted salary is between 19200 - 24960 £ per year.
RUSH Hair & Beauty is currently seeking a friendly and customer-focused Front of House / Receptionist to join our team at our Epsom salon. As a Front of House / Receptionist, you will be the first point of contact for our clients and will play a crucial role in providing exceptional customer service and creating a welcoming and professional salon environment.
This is a full time role, 30 hrs per week including weekend work. Must be flexible.
Your responsibilities will include:
- Greeting clients
- Assisting with booking appointments
- Managing the salon's schedule
- Answering phone calls and emails
- Handling client inquiries
- Maintaining a clean and organised reception area
- Supporting the salon team with administrative tasks
Previous experience in a customer service or front of house role, preferably in a salon or spa environment.
Excellent customer service and communication skills, both in person and over the phone.
Ability to multitask and handle various administrative tasks.
Strong organizational and time management skills.
Friendly and welcoming personality.
Proficient computer skills and familiarity with booking systems.
Professional appearance and demeanor.
Enjoy the following when working with us:
- Up to £12 per hour
- 40% discount for friends & family on all hair and beauty services
- Up to 20% discount on all professional homecare products
- 28 days annual leave inclusive of bank holidays
- Career progression for superstars (Management, Head Office, Recruitment, Training & more)
- Not to forget the annual RUSH Oscars Awards!
Front of House / Receptionist - Epsom employer: Rush Hair Ltd
Contact Detail:
Rush Hair Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Front of House / Receptionist - Epsom
✨Tip Number 1
Familiarise yourself with RUSH Hair & Beauty's services and values. Understanding what makes them unique will help you connect with the team and demonstrate your enthusiasm during any interviews.
✨Tip Number 2
Practice your customer service skills by engaging with friends or family in role-play scenarios. This will help you feel more confident when interacting with clients and handling inquiries at the salon.
✨Tip Number 3
Showcase your organisational skills by preparing a mock schedule for a busy salon day. This will not only highlight your ability to multitask but also give you practical examples to discuss during your interview.
✨Tip Number 4
Dress professionally and maintain a welcoming demeanour when you visit the salon for your interview. First impressions matter, and showing that you can embody the salon's professional environment will set you apart.
We think you need these skills to ace Front of House / Receptionist - Epsom
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in customer service and any previous roles in a salon or spa environment. Emphasise your communication skills and ability to multitask, as these are key for the Front of House / Receptionist position.
Craft a Compelling Cover Letter: Write a cover letter that showcases your friendly personality and passion for customer service. Mention why you want to work at RUSH Hair & Beauty specifically and how you can contribute to creating a welcoming salon environment.
Highlight Relevant Skills: In your application, be sure to mention your proficiency with computer systems and booking software. Provide examples of how you've successfully managed schedules or handled client inquiries in past roles.
Proofread Your Application: Before submitting, carefully proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects your attention to detail and professionalism, which is crucial for a Front of House role.
How to prepare for a job interview at Rush Hair Ltd
✨Show Your Customer Service Skills
As a Front of House / Receptionist, your ability to provide exceptional customer service is key. Be prepared to share examples from your previous roles where you successfully handled client inquiries or resolved issues, showcasing your friendly and professional approach.
✨Demonstrate Organisational Skills
This role requires strong organisational abilities. During the interview, highlight your experience with managing schedules or multitasking in a busy environment. You might even want to mention specific tools or systems you've used to keep things running smoothly.
✨Prepare for Common Questions
Anticipate questions related to handling difficult clients or managing multiple tasks at once. Practising your responses can help you feel more confident and articulate during the interview, making a great impression on the hiring team.
✨Dress Professionally
Since you'll be representing the salon, it's important to present yourself well. Choose an outfit that reflects a professional appearance while also being comfortable. This shows that you understand the importance of first impressions in a customer-focused role.
