Salon Front Desk & Guest Experience Lead
Salon Front Desk & Guest Experience Lead

Salon Front Desk & Guest Experience Lead

Full-Time 24000 - 36000 £ / year (est.) No home office possible
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At a Glance

  • Tasks: Welcome clients, manage appointments, and deliver outstanding customer service.
  • Company: Vibrant beauty salon in Kensington with a focus on guest experience.
  • Benefits: Entry-level salary, service discounts, and career progression opportunities.
  • Why this job: Join a friendly team and create memorable experiences for clients.
  • Qualifications: Strong communication skills and previous customer service experience.
  • Other info: Dynamic work environment with opportunities for growth in the beauty industry.

The predicted salary is between 24000 - 36000 £ per year.

A dynamic beauty salon in Kensington is seeking a friendly and customer-focused Front of House / Receptionist. This full-time role involves greeting clients, managing appointments, and providing exceptional service in a welcoming environment.

Successful candidates will have strong communication skills and previous experience in customer service. The position offers an entry-level salary and benefits including discounts on services and career progression opportunities.

Salon Front Desk & Guest Experience Lead employer: RUSH Hair & Beauty

Join our vibrant beauty salon in Kensington, where we prioritise a welcoming atmosphere and exceptional customer service. As a Salon Front Desk & Guest Experience Lead, you'll enjoy competitive benefits, including discounts on services and clear pathways for career advancement, all while being part of a supportive team that values your growth and contributions.
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Contact Detail:

RUSH Hair & Beauty Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Salon Front Desk & Guest Experience Lead

✨Tip Number 1

Make sure to showcase your personality! When you walk into that interview, let your friendly and approachable nature shine through. Remember, they’re looking for someone who can create a welcoming environment for clients.

✨Tip Number 2

Brush up on your communication skills before the big day. Practice answering common interview questions with a focus on how you’ve provided exceptional service in the past. We want you to show them you’re the perfect fit for their team!

✨Tip Number 3

Don’t forget to ask questions during your interview! This shows your interest in the role and helps you understand the salon’s culture. Plus, it’s a great way to demonstrate your enthusiasm for providing top-notch guest experiences.

✨Tip Number 4

Finally, apply through our website! It’s the easiest way to get your application noticed. We’re all about making the process smooth and straightforward, so don’t miss out on this opportunity to join a fantastic team in Kensington.

We think you need these skills to ace Salon Front Desk & Guest Experience Lead

Customer Service
Communication Skills
Appointment Management
Greeting Clients
Friendly Demeanour
Problem-Solving Skills
Time Management
Teamwork

Some tips for your application 🫡

Show Your Personality: When writing your application, let your friendly and approachable nature shine through. We want to see the real you, so don’t be afraid to inject a bit of personality into your cover letter!

Highlight Relevant Experience: Make sure to mention any previous customer service roles you've had. We love seeing how your past experiences can contribute to creating a welcoming environment for our clients.

Tailor Your Application: Take a moment to customise your application for this specific role. Mention why you're excited about working in a beauty salon and how you can enhance the guest experience at our Kensington location.

Apply Through Our Website: We encourage you to submit your application directly through our website. It’s the easiest way for us to receive your details and ensures you’re considered for this fantastic opportunity!

How to prepare for a job interview at RUSH Hair & Beauty

✨Know the Salon Inside Out

Before your interview, take some time to research the salon's services, values, and atmosphere. Familiarising yourself with their offerings will not only show your genuine interest but also help you answer questions more confidently.

✨Showcase Your Customer Service Skills

Prepare examples from your past experiences where you provided exceptional customer service. Think about specific situations where you went above and beyond for a client, as this will demonstrate your ability to create a welcoming environment.

✨Practice Your Communication Style

Since strong communication skills are key for this role, practice speaking clearly and confidently. You might even want to role-play common scenarios you could encounter at the front desk, like handling appointment bookings or addressing client concerns.

✨Dress the Part

First impressions matter, especially in a beauty salon. Dress smartly and in a way that reflects the salon's style. This shows that you understand the industry and are ready to represent the brand positively.

Salon Front Desk & Guest Experience Lead
RUSH Hair & Beauty
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