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For Companies At a Glance
- Tasks: Welcome clients and provide exceptional customer service in a stylish salon.
- Company: Join the award-winning RUSH Hair & Beauty team in Guildford.
- Benefits: Earn up to £12.50 per hour with great discounts and 28 days leave.
- Why this job: Kickstart your career in a vibrant environment with clear progression opportunities.
- Qualifications: Customer service experience and strong communication skills are essential.
- Other info: Work in a fast-paced, friendly team and enjoy a professional salon atmosphere.
The predicted salary is between 12 - 12 £ per hour.
Are you warm, organised, and passionate about delivering outstanding customer service? RUSH Hair & Beauty is looking for a friendly, customer-focused Front of House professional to join our Guildford salon. As the first point of contact for our clients, you’ll play a key role in creating a welcoming, professional, and stylish salon experience.
Hours: 45 hours per week, 5 days including weekends
The Role:
- Greeting clients and delivering exceptional customer service
- Managing appointments and maintaining the salon schedule
- Answering phone calls, emails, and client enquiries
- Supporting the salon team with administrative tasks
- Maintaining a clean, organised, and professional reception area
- Ensuring every client feels valued from arrival to departure
What We’re Looking For:
- Previous experience in a customer service or front of house role (salon or spa experience preferred)
- Excellent communication and interpersonal skills
- Ability to multitask in a fast-paced environment
- Strong organisational and time management skills
- Friendly, professional, and confident manner
- Proficient computer skills; experience with booking systems is an advantage
- Availability to work weekends
Perks & Benefits:
- Up to £12.50 per hour
- 40% friends and family discount on all hair and beauty services
- Up to 20% discount on professional homecare products
- 28 days annual leave (pro rata, inclusive of bank holidays)
- Clear career progression opportunities including Management, Head Office, Recruitment, Training and more
If you enjoy working with people, thrive in a professional salon environment, and are looking to grow your career with an award-winning brand, we would love to hear from you.
Front of House / Receptionist - Guildford employer: RUSH Hair & Beauty
Contact Detail:
RUSH Hair & Beauty Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Front of House / Receptionist - Guildford
✨Tip Number 1
Make sure you research RUSH Hair & Beauty before your interview. Knowing their values and services will help you connect with the team and show that you're genuinely interested in being part of their salon family.
✨Tip Number 2
Practice your customer service skills! Think of scenarios you might face as a Front of House professional and how you'd handle them. This will help you feel more confident when answering questions during the interview.
✨Tip Number 3
Dress to impress! As the first point of contact, your appearance matters. Choose an outfit that reflects the stylish vibe of the salon while still being comfortable and professional.
✨Tip Number 4
Don’t forget to follow up after your interview! A quick thank-you email can go a long way in showing your enthusiasm for the role and keeping you top of mind for the hiring team.
We think you need these skills to ace Front of House / Receptionist - Guildford
Some tips for your application 🫡
Show Your Personality: When writing your application, let your warm and friendly personality shine through. We want to see how you connect with people, so don’t be afraid to share a bit about yourself and why you’re passionate about customer service!
Tailor Your Experience: Make sure to highlight any previous experience in customer service or front of house roles. If you've worked in a salon or spa before, mention it! We love seeing how your background aligns with what we’re looking for.
Be Organised: Since the role involves managing appointments and schedules, show us your organisational skills in your application. A clear and well-structured application can demonstrate your ability to keep things running smoothly!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for this fantastic opportunity at RUSH Hair & Beauty!
How to prepare for a job interview at RUSH Hair & Beauty
✨Show Your Warmth
As a Front of House professional, your warmth and friendliness are key. Practice greeting someone with a smile and a positive attitude, as this will set the tone for your interview. Remember, they want to see how you interact with people!
✨Know the Salon Inside Out
Do your homework on RUSH Hair & Beauty! Familiarise yourself with their services, values, and what makes them stand out in the industry. This knowledge will not only impress them but also help you answer questions more confidently.
✨Demonstrate Your Organisational Skills
Prepare examples from your past experiences where you successfully managed appointments or multitasked in a busy environment. Being able to articulate how you keep things organised will show that you’re ready for the fast-paced nature of the role.
✨Ask Thoughtful Questions
At the end of the interview, don’t forget to ask questions! Inquire about the team dynamics, training opportunities, or what a typical day looks like. This shows your genuine interest in the role and helps you assess if it’s the right fit for you.
