At a Glance
- Tasks: Welcome clients and manage bookings in a vibrant salon environment.
- Company: Join the exciting new RUSH Hair & Beauty salon in York!
- Benefits: Earn up to £12.50 per hour with amazing discounts and 28 days leave.
- Other info: Opportunities for career growth and a chance to shine at the RUSH Oscars!
- Why this job: Be the face of a buzzing salon and make clients feel special every day.
- Qualifications: Customer service experience and excellent communication skills are essential.
The predicted salary is between 20800 - 26000 £ per year.
Front of House Superstar Wanted
RUSH Hair & Beauty - York
Are you warm, organised, and passionate about delivering outstanding customer service? RUSH Hair & Beauty is looking for a friendly, customer-focused Front of House professional to join our York salon.
As the first point of contact for our clients, you’ll play a key role in creating a welcoming, professional, and stylish salon experience.
Hours: Full-time, 45 hours across 5 days (including some weekend work)
The Role
- Greeting clients and delivering exceptional customer service
- Managing appointments and maintaining the salon schedule
- Answering phone calls, emails, and client enquiries
- Supporting the salon team with administrative tasks
- Maintaining a clean, organised, and professional reception area
- Ensuring every client feels valued from arrival to departure
What We’re Looking For
- Previous experience in a customer service or front of house role (salon or spa experience preferred)
- Excellent communication and interpersonal skills
- Ability to multitask in a fast-paced environment
- Strong organisational and time management skills
- Friendly, professional, and confident manner
- Proficient computer skills; experience with booking systems is an advantage
- Availability to work weekends
Perks & Benefits
- Up to £12.71 per hour
- 40% friends and family discount on all hair and beauty services
- Up to 20% discount on professional homecare products
- 28 days annual leave (pro rata, inclusive of bank holidays)
- Clear career progression opportunities including Management, Head Office, Recruitment, Training and more
If you enjoy working with people, thrive in a professional salon environment, and are looking to grow your career with an award-winning brand, we would love to hear from you.
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Front of House / Receptionist - York employer: RUSH Hair & Beauty
RUSH Hair & Beauty is an exceptional employer that prioritises a warm and welcoming work environment in its Putney salon. With competitive pay, generous discounts on services and products, and clear pathways for career advancement, employees are encouraged to grow within the company while delivering outstanding customer service. Join a passionate team where your contributions are valued, and enjoy a fulfilling career in the beauty industry.
StudySmarter Expert Advice🤫
We think this is how you could land Front of House / Receptionist - York
✨Tip Number 1
Get to know the salon vibe! Before your interview, pop by the salon if you can. Check out the atmosphere, chat with the team, and see how they interact with clients. This will help you tailor your approach and show that you're genuinely interested in being part of their world.
✨Tip Number 2
Practice your people skills! As a Front of House Receptionist, you'll be the first point of contact for clients. Role-play common scenarios with friends or family, like greeting clients or handling bookings. This will boost your confidence and help you shine during the interview.
✨Tip Number 3
Show off your organisational skills! Bring examples of how you've managed busy schedules or handled multiple tasks in previous roles. Being able to juggle appointments and keep things running smoothly is key in a fast-paced salon environment.
✨Tip Number 4
Apply through our website! We love seeing applications come directly from our site. It shows you're keen and ready to join the RUSH family. Plus, it makes it easier for us to spot your application and get back to you quickly!
We think you need these skills to ace Front of House / Receptionist - York
Some tips for your application 🫡
Show Your Personality:When writing your application, let your personality shine through! We want to see the friendly and welcoming vibe you’d bring to our salon. Don’t be afraid to show us why you’re passionate about customer service.
Tailor Your Experience:Make sure to highlight any previous customer service or front of house experience you have. If you've worked in a salon or beauty spa before, mention it! We love seeing how your background fits with what we do.
Be Clear and Concise:Keep your application clear and to the point. We appreciate well-organised information that’s easy to read. Remember, we’re looking for someone who can multitask and stay organised, so show us you can do just that!
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way to ensure your application gets to us quickly and efficiently. Plus, it shows you’re keen to join our team at RUSH Hair & Beauty!
How to prepare for a job interview at RUSH Hair & Beauty
✨Show Your Warmth
As a Front of House Receptionist, your friendly demeanour is key. Practice greeting friends or family with a warm smile and engaging conversation. This will help you convey the welcoming atmosphere that RUSH Hair & Beauty aims to provide.
✨Know the Salon Inside Out
Familiarise yourself with RUSH Hair & Beauty's services and values before the interview. Being able to discuss their offerings and what makes them unique will show your genuine interest and enthusiasm for the role.
✨Demonstrate Multitasking Skills
Prepare examples from your past experiences where you successfully managed multiple tasks at once. Whether it’s handling bookings while answering client inquiries, showcasing your ability to juggle responsibilities will impress the interviewers.
✨Dress to Impress
Since you'll be the face of the salon, make sure to present yourself professionally. Choose an outfit that reflects the beauty industry while ensuring you feel comfortable and confident. First impressions matter!
