At a Glance
- Tasks: Welcome clients and provide top-notch customer service in a stylish salon.
- Company: Join the award-winning RUSH Hair & Beauty team at Moorgate.
- Benefits: Earn up to £12.71 per hour with great discounts and 28 days leave.
- Other info: Enjoy a friendly atmosphere and opportunities for growth in management and training.
- Why this job: Kickstart your career in a vibrant salon environment with clear progression.
- Qualifications: Customer service experience and excellent communication skills are a must.
The predicted salary is between 25000 - 27000 £ per year.
Are you warm, organised, and passionate about delivering outstanding customer service? RUSH Hair & Beauty is looking for a friendly, customer‑focused Front of House professional to join our Moorgate salon. As the first point of contact for our clients, you’ll play a key role in creating a welcoming, professional, and stylish salon experience.
Hours: Full‑time, 45 hours
The Role
- Greeting clients and delivering exceptional customer service
- Managing appointments and maintaining the salon schedule
- Answering phone calls, emails, and client enquiries
- Supporting the salon team with administrative tasks
- Maintaining a clean, organised, and professional reception area
- Ensuring every client feels valued from arrival to departure
What We’re Looking For
- Previous experience in a customer service or front of house role (salon or spa experience preferred)
- Excellent communication and interpersonal skills
- Ability to multitask in a fast‑paced environment
- Strong organisational and time‑management skills
- Friendly, professional, and confident manner
- Proficient computer skills; experience with booking systems is an advantage
- Availability to work weekends
Perks & Benefits
- Up to £12.71 per hour
- 40% friends and family discount on all hair and beauty services
- Up to 20% discount on professional home‑care products
- 28 days annual leave (pro rata, inclusive of bank holidays)
- Clear career progression opportunities including Management, Head Office, Recruitment, Training and more
If you enjoy working with people, thrive in a professional salon environment, and are looking to grow your career with an award‑winning brand, we would love to hear from you.
Front of House / Receptionist - Moorgate employer: RUSH Hair & Beauty
RUSH Hair & Beauty is an exceptional employer that prioritises a warm and welcoming work environment in its Putney salon. With competitive pay, generous discounts on services and products, and clear pathways for career advancement, employees are encouraged to grow within the company while delivering outstanding customer service. Join a passionate team where your contributions are valued, and enjoy a fulfilling career in the beauty industry.
StudySmarter Expert Advice🤫
We think this is how you could land Front of House / Receptionist - Moorgate
✨Tip Number 1
Make sure to showcase your personality during the interview! RUSH Hair & Beauty is all about creating a warm and welcoming atmosphere, so let your friendly side shine through. Remember, they want someone who can connect with clients, so be yourself!
✨Tip Number 2
Brush up on your multitasking skills before the big day. As a Front of House superstar, you'll need to juggle appointments and client enquiries like a pro. Practise managing multiple tasks at once to show you're ready for the fast-paced salon environment.
✨Tip Number 3
Do your homework on RUSH Hair & Beauty! Familiarise yourself with their services and values. This will not only help you answer questions confidently but also show that you're genuinely interested in being part of their team.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re tech-savvy and ready to handle the booking systems they use in the salon.
We think you need these skills to ace Front of House / Receptionist - Moorgate
Some tips for your application 🫡
Show Your Personality:When writing your application, let your warm and friendly personality shine through! We want to see how you connect with people, so don’t be afraid to show us your passion for customer service.
Tailor Your Experience:Make sure to highlight any previous experience in customer service or front of house roles. If you've worked in a salon or spa before, give us the details! We love seeing how your background fits with what we’re looking for.
Be Organised:Since the role involves managing appointments and schedules, it’s important to demonstrate your organisational skills. Mention any tools or systems you’ve used to keep things running smoothly in past jobs.
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates from us!
How to prepare for a job interview at RUSH Hair & Beauty
✨Know the Company
Before your interview, take some time to research RUSH Hair & Beauty. Understand their values, services, and what makes them stand out in the industry. This will not only help you answer questions more effectively but also show your genuine interest in the role.
✨Showcase Your Customer Service Skills
As a Front of House professional, your ability to deliver exceptional customer service is key. Prepare examples from your past experiences where you went above and beyond for a client. This will demonstrate your passion for creating a welcoming environment.
✨Practice Multitasking Scenarios
In a fast-paced salon environment, multitasking is essential. Think of situations where you had to juggle multiple tasks at once and be ready to discuss how you managed them. This will highlight your organisational skills and ability to thrive under pressure.
✨Dress the Part
First impressions matter, especially in a stylish salon like RUSH. Dress professionally and in line with the salon's aesthetic. This shows that you understand the brand and are ready to represent them well from day one.