At a Glance
- Tasks: Greet clients, manage bookings, and support the salon team with admin tasks.
- Company: Join RUSH Hair & Beauty, a friendly and customer-focused salon in Maidstone.
- Benefits: Earn £12.21 per hour, enjoy discounts on services and products, plus 28 days leave.
- Why this job: Be the welcoming face of our salon and create amazing experiences for clients.
- Qualifications: Customer service experience, strong communication skills, and a friendly personality.
- Other info: Great career progression opportunities in management and training.
Overview
RUSH Hair & Beauty is currently seeking a friendly and customer-focused part-time Front of House to join our team in Maidstone. As our Front of House, you will be an important member of our salon, providing exceptional customer service and creating a welcoming and professional environment for our clients. Role: Front of House / Receptionist – Maidstone. Part-time (4 days per week including weekends).
Responsibilities
- Greet clients and assist with booking appointments
- Manage the salon\’s schedule, answer phone calls and emails
- Handle client inquiries
- Maintain a clean and organised reception area
- Support the salon team with administrative tasks
Qualifications
- Previous experience in a customer service or front of house role, preferably in a salon or beauty spa
- Excellent customer service and communication skills
- Ability to multitask and handle various administrative tasks
- Strong organizational and time management skills
- Friendly and welcoming personality
- Proficient computer skills and familiarity with booking systems is advantageous
- Professional appearance and demeanor
Benefits
- £12.21 per hour
- 40% discount for friends & family on all hair and beauty services
- Up to 20% discount on all professional homecare products
- 28 days annual leave inclusive of bank holidays, pro rata
- Career progression opportunities (Management, Head Office, Recruitment, Training & more)
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Front of House / Receptionist - Maidstone employer: RUSH Hair & Beauty
Contact Detail:
RUSH Hair & Beauty Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Front of House / Receptionist - Maidstone
✨Tip Number 1
Get to know the salon vibe! Before you apply, pop in and chat with the team. This shows your genuine interest and helps you understand their culture, which is key for a Front of House role.
✨Tip Number 2
Practice your customer service skills! Role-play common scenarios you might face at the reception. Being friendly and professional is crucial, so show us you can handle it with ease.
✨Tip Number 3
Be ready to showcase your multitasking abilities! During interviews, share examples of how you've juggled various tasks in previous roles. We want to see that you can keep things running smoothly!
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take the initiative to connect directly with us.
We think you need these skills to ace Front of House / Receptionist - Maidstone
Some tips for your application 🫡
Show Your Personality: When writing your application, let your friendly and welcoming personality shine through. We want to see the real you, so don’t be afraid to add a personal touch that reflects your enthusiasm for customer service!
Tailor Your Experience: Make sure to highlight any previous experience in customer service or front of house roles, especially in salons or beauty spas. We love seeing how your background aligns with what we’re looking for, so be specific about your relevant skills!
Keep It Organised: Just like we maintain a clean and organised reception area, your application should be neat and well-structured. Use clear headings and bullet points to make it easy for us to read and find the information we need.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re keen to join our team at RUSH Hair & Beauty!
How to prepare for a job interview at RUSH Hair & Beauty
✨Know the Salon Inside Out
Before your interview, take some time to research RUSH Hair & Beauty. Familiarise yourself with their services, values, and any recent news. This will not only show your genuine interest but also help you answer questions more confidently.
✨Show Off Your Customer Service Skills
Since the role is all about providing exceptional customer service, prepare examples from your past experiences where you went above and beyond for a client. Think of specific situations that highlight your friendly personality and problem-solving skills.
✨Practice Multitasking Scenarios
As a Front of House, you'll need to juggle various tasks. During the interview, be ready to discuss how you manage multiple responsibilities. You could even practice a few scenarios with a friend to demonstrate your ability to stay organised under pressure.
✨Dress to Impress
First impressions matter, especially in a beauty environment. Make sure to dress professionally and maintain a polished appearance. This reflects your understanding of the salon's standards and shows that you take the opportunity seriously.