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- Tasks: Be the friendly face of our salon, greeting clients and managing appointments.
- Company: Join RUSH Hair & Beauty, a vibrant salon known for exceptional service.
- Benefits: Enjoy up to £12/hour, discounts on services, and 28 days annual leave.
- Why this job: Perfect for those who love customer interaction and want to grow in a fun environment.
- Qualifications: Previous customer service experience is a plus; strong communication skills are essential.
- Other info: Part-time role with weekend availability; career progression opportunities await!
RUSH Hair & Beauty is currently seeking a friendly and customer-focused Front of House / Receptionist to join our team at our High Wycombe salon. As a Front of House / Receptionist, you will be the first point of contact for our clients and will play a crucial role in providing exceptional customer service and creating a welcoming and professional salon environment.
Your responsibilities will include greeting clients, assisting with booking appointments, managing the salon\’s schedule, answering phone calls and emails, and handling client inquiries. You will also be responsible for maintaining a clean and organized reception area, as well as supporting the salon team with administrative tasks.
We are looking for part-time candidates with weekend availability. 30 hrs per week
- Previous experience in a customer service or front of house role, preferably in a salon or spa environment.
- Excellent customer service and communication skills, both in person and over the phone.
- Ability to multitask and handle various administrative tasks.
- Strong organizational and time management skills.
- Friendly and welcoming personality.
- Proficient computer skills and familiarity with booking systems.
- Professional appearance and demeanor.
Enjoy the following when working with us:
- Up to £12 per hour
- 40% discount for friends & family on all hair and beauty services
- Up to 20% discount on all professional homecare products
- 28 days annual leave inclusive of bank holidays
- Career progression for superstars (Management, Head Office, Recruitment, Training & more)
- Not to forget the annual RUSH Oscars Awards!
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Front of House / Receptionist - High Wycombe employer: RUSH Hair & Beauty
Contact Detail:
RUSH Hair & Beauty Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Front of House / Receptionist - High Wycombe
✨Tip Number 1
Familiarise yourself with RUSH Hair & Beauty's services and values. Understanding what they offer and their commitment to customer service will help you connect with the team during your interview.
✨Tip Number 2
Practice your communication skills, especially over the phone. Since you'll be handling client inquiries and bookings, being articulate and friendly on calls is crucial for making a great first impression.
✨Tip Number 3
Showcase your organisational skills by preparing a mock schedule or appointment book. This will demonstrate your ability to manage time effectively and handle multiple tasks, which is key for the Front of House role.
✨Tip Number 4
Dress professionally and maintain a welcoming demeanour when you arrive for your interview. Your appearance and attitude should reflect the salon's standards, as you'll be the face of the business.
We think you need these skills to ace Front of House / Receptionist - High Wycombe
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in customer service or front of house roles, especially in salons or spas. Emphasise your communication skills and any specific booking systems you are familiar with.
Craft a Compelling Cover Letter: Write a cover letter that showcases your friendly personality and passion for customer service. Mention why you want to work at RUSH Hair & Beauty and how you can contribute to creating a welcoming environment.
Highlight Relevant Skills: In your application, clearly outline your organisational and time management skills. Provide examples of how you've successfully multitasked in previous roles, as this is crucial for the Front of House position.
Proofread Your Application: Before submitting, carefully proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects your attention to detail and professionalism, which are key for this role.
How to prepare for a job interview at RUSH Hair & Beauty
✨Show Your Customer Service Skills
As a Front of House / Receptionist, your ability to provide exceptional customer service is key. Be prepared to share examples from your previous roles where you successfully handled client inquiries or resolved issues, showcasing your friendly and professional approach.
✨Demonstrate Organisational Skills
This role requires strong organisational abilities. During the interview, highlight your experience with managing schedules or multitasking in a busy environment. You might even want to mention specific tools or systems you've used to keep things running smoothly.
✨Prepare for Common Questions
Anticipate questions related to handling difficult clients or managing multiple tasks at once. Practising your responses can help you feel more confident and articulate during the interview, showing that you're ready for the challenges of the role.
✨Dress Professionally
First impressions matter, especially in a salon environment. Make sure to dress smartly and maintain a professional appearance for your interview. This not only reflects your understanding of the salon's standards but also shows respect for the opportunity.
