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- Tasks: Be the friendly face of our salon, greeting clients and managing appointments.
- Company: Join RUSH Hair & Beauty, a vibrant salon known for exceptional service.
- Benefits: Enjoy up to £12.50 per hour, discounts on services, and 28 days leave.
- Why this job: Perfect for those who love beauty and want to grow in a fun environment.
- Qualifications: Customer service experience preferred; must be organised and friendly.
- Other info: Opportunities for career progression and annual awards celebration!
The predicted salary is between 24000 - 30000 £ per year.
RUSH Hair & Beauty is currently seeking a friendly and customer-focused Front of House / Receptionist to join our team at our Hammersmith salon. As a Front of House / Receptionist, you will be the first point of contact for our clients and will play a crucial role in providing exceptional customer service and creating a welcoming and professional salon environment.
We are looking for someone to join us five days per week, including one weekend day. Your responsibilities will include:
- Greeting clients
- Assisting with booking appointments
- Managing the salon's schedule
- Answering phone calls and emails
- Handling client inquiries
- Maintaining a clean and organized reception area
- Supporting the salon team with administrative tasks
Previous experience in a customer service or front of house role, preferably in a salon or spa environment is required. You should have:
- Excellent customer service and communication skills, both in person and over the phone
- Ability to multitask and handle various administrative tasks
- Strong organizational and time management skills
- A friendly and welcoming personality
- Proficient computer skills and familiarity with booking systems
- A professional appearance and demeanor
Enjoy the following when working with us:
- Up to £12.50 per hour
- 40% discount for friends & family on all hair and beauty services
- Up to 20% discount on all professional homecare products
- 28 days annual leave inclusive of bank holidays
- Career progression for superstars (Management, Head Office, Recruitment, Training & more)
- Not to forget the annual RUSH Oscars Awards!
Front of House / Receptionist - Hammersmith - Full Time employer: RUSH Hair & Beauty
Contact Detail:
RUSH Hair & Beauty Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Front of House / Receptionist - Hammersmith - Full Time
✨Tip Number 1
Familiarise yourself with RUSH Hair & Beauty's services and values. Understanding what they offer and their commitment to customer service will help you demonstrate your enthusiasm and alignment with their brand during any interactions.
✨Tip Number 2
Practice your communication skills, especially in a customer service context. Since you'll be the first point of contact for clients, being able to engage warmly and professionally will set you apart from other candidates.
✨Tip Number 3
Showcase your organisational skills by preparing a mock schedule or appointment book. This will not only help you feel more confident but also demonstrate your ability to manage time effectively when you meet the team.
✨Tip Number 4
Visit the salon if possible to get a feel for the environment and the team. This will give you insights into their culture and allow you to mention specific observations during your discussions, making you a more memorable candidate.
We think you need these skills to ace Front of House / Receptionist - Hammersmith - Full Time
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in customer service or front of house roles. Emphasise any previous work in salons or spas, and showcase your communication skills and ability to multitask.
Craft a Compelling Cover Letter: Write a cover letter that reflects your friendly personality and passion for customer service. Mention why you want to work at RUSH Hair & Beauty specifically and how you can contribute to creating a welcoming environment.
Highlight Relevant Skills: In your application, clearly outline your organisational and time management skills. Provide examples of how you've successfully managed schedules or handled multiple tasks in previous roles.
Proofread Your Application: Before submitting, carefully proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects your attention to detail and professionalism, which is crucial for a Front of House role.
How to prepare for a job interview at RUSH Hair & Beauty
✨Show Your Customer Service Skills
As a Front of House / Receptionist, your ability to provide exceptional customer service is key. Be prepared to share examples from your previous roles where you successfully handled client inquiries or resolved issues, showcasing your friendly and professional approach.
✨Demonstrate Organisational Skills
This role requires strong organisational abilities. During the interview, highlight your experience with managing schedules or multitasking in a busy environment. You might even want to discuss any specific tools or systems you've used to keep things running smoothly.
✨Familiarise Yourself with the Salon Environment
Research RUSH Hair & Beauty and understand their services and values. Being knowledgeable about the salon will not only impress the interviewers but also allow you to ask insightful questions, showing your genuine interest in the position.
✨Dress Professionally
First impressions matter, especially in a customer-facing role. Make sure to dress smartly and maintain a professional appearance for your interview. This reflects your understanding of the salon's standards and your commitment to representing them well.
