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For Companies At a Glance
- Tasks: Greet clients, manage bookings, and support the salon team with admin tasks.
- Company: Join RUSH Hair & Beauty, a vibrant salon with a friendly atmosphere.
- Benefits: Earn up to £12/hour, enjoy discounts, and 28 days annual leave.
- Why this job: Be the face of the salon and create a welcoming experience for clients.
- Qualifications: Customer service experience and strong communication skills are essential.
- Other info: Opportunities for career progression and recognition at the annual RUSH Oscars.
Overview
RUSH Hair & Beauty is currently seeking a friendly and customer-focused Front of House / Receptionist to join our team at our Crawley salon. You will be the first point of contact for our clients and will play a crucial role in providing exceptional customer service and creating a welcoming and professional salon environment.
Responsibilities
- Greet clients, assist with booking appointments, manage the salon\’s schedule, answer phone calls and emails, and handle client inquiries.
- Maintain a clean and organized reception area.
- Support the salon team with administrative tasks.
Requirements
- Previous experience in a customer service or front of house role, preferably in a salon or spa environment.
- Excellent customer service and communication skills, both in person and over the phone.
- Ability to multitask and handle various administrative tasks.
- Strong organizational and time management skills.
- Friendly and welcoming personality.
- Proficient computer skills and familiarity with booking systems.
- Professional appearance and demeanor.
Benefits
- Up to £12 per hour.
- 40% discount for friends & family on all hair and beauty services.
- Up to 20% discount on all professional homecare products.
- 28 days annual leave inclusive of bank holidays.
- Career progression opportunities (Management, Head Office, Recruitment, Training & more).
- Annual RUSH Oscars Awards.
Job details
- Seniority level: Entry level
- Employment type: Part-time
- Job function: Other
- Industries: IT Services and IT Consulting
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Front of House / Receptionist - Crawley employer: RUSH Hair & Beauty
Contact Detail:
RUSH Hair & Beauty Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Front of House / Receptionist - Crawley
✨Tip Number 1
Make sure you research RUSH Hair & Beauty before your interview. Knowing about their services and values will help you connect with the team and show that you're genuinely interested in being part of their salon family.
✨Tip Number 2
Practice your customer service skills! Since you'll be the first point of contact, think about how you can create a welcoming atmosphere. Role-play with a friend to nail down your greeting and appointment booking techniques.
✨Tip Number 3
Dress to impress! A professional appearance is key in the beauty industry. Choose an outfit that reflects the salon's vibe while still looking polished and approachable.
✨Tip Number 4
Don't forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you're tech-savvy and ready to handle the booking systems they'll use.
We think you need these skills to ace Front of House / Receptionist - Crawley
Some tips for your application 🫡
Show Your Personality: When writing your application, let your friendly and welcoming personality shine through. We want to see the real you, so don’t be afraid to add a personal touch that reflects your enthusiasm for customer service.
Tailor Your Experience: Make sure to highlight any previous experience in customer service or front of house roles, especially in salons or spas. We love seeing how your background aligns with what we’re looking for, so be specific about your relevant skills!
Keep It Organised: Just like a tidy reception area, your application should be well-organised. Use clear headings and bullet points to make it easy for us to read. A neat application shows off your strong organisational skills right from the start!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy – just follow the prompts and you’ll be on your way!
How to prepare for a job interview at RUSH Hair & Beauty
✨Know the Company
Before your interview, take some time to research RUSH Hair & Beauty. Understand their values, services, and what makes them stand out in the salon industry. This will not only help you answer questions more effectively but also show your genuine interest in being part of their team.
✨Showcase Your Customer Service Skills
As a Front of House / Receptionist, your role revolves around customer interaction. Prepare examples from your previous experience where you provided exceptional service or handled difficult situations. This will demonstrate your ability to create a welcoming environment for clients.
✨Practice Multitasking Scenarios
In a busy salon, multitasking is key. Think of scenarios where you had to juggle multiple tasks at once, like managing appointments while answering phone calls. Practising how you would handle these situations can give you an edge during the interview.
✨Dress the Part
First impressions matter, especially in a client-facing role. Dress professionally and ensure your appearance reflects the salon's standards. This shows that you understand the importance of professionalism in creating a positive atmosphere for clients.
