At a Glance
- Tasks: Welcome clients and provide exceptional customer service in a stylish salon.
- Company: Join RUSH Hair & Beauty, an award-winning brand with a vibrant culture.
- Benefits: Earn up to £12.71 per hour, enjoy discounts, and 28 days annual leave.
- Other info: Perfect for those who love working with people and want to grow.
- Why this job: Kickstart your career in a dynamic environment with clear progression opportunities.
- Qualifications: Customer service experience and strong communication skills are essential.
The predicted salary is between 25000 - 26500 £ per year.
Are you warm, organised, and passionate about delivering outstanding customer service? RUSH Hair & Beauty is looking for a friendly, customer-focused Front of House professional to join our Chichester salon.
As the first point of contact for our clients, you’ll play a key role in creating a welcoming, professional, and stylish salon experience.
Hours: 30 hours, including weekend work
The Role:
- Greeting clients and delivering exceptional customer service
- Managing appointments and maintaining the salon schedule
- Answering phone calls, emails, and client enquiries
- Supporting the salon team with administrative tasks
- Maintaining a clean, organised, and professional reception area
- Ensuring every client feels valued from arrival to departure
What We’re Looking For:
- Previous experience in a customer service or front of house role (salon or spa experience preferred)
- Excellent communication and interpersonal skills
- Ability to multitask in a fast-paced environment
- Strong organisational and time management skills
- Friendly, professional, and confident manner
- Proficient computer skills; experience with booking systems is an advantage
- Availability to work weekends
Perks & Benefits:
- Up to £12.71 per hour OR the opportunity to work self-employed with a negotiable hourly rate
- 40% friends and family discount on all hair and beauty services
- Up to 20% discount on professional homecare products
- 28 days annual leave (pro rata, inclusive of bank holidays)
- Clear career progression opportunities including Management, Head Office, Recruitment, Training and more
If you enjoy working with people, thrive in a professional salon environment, and are looking to grow your career with an award-winning brand, we would love to hear from you.
Front of House / Receptionist - Chichester employer: RUSH Hair & Beauty
RUSH Hair & Beauty is an exceptional employer that prioritises a warm and inclusive work culture, making it an ideal place for those passionate about customer service. Located in Chichester, our salon offers competitive pay, generous discounts on services and products, and clear pathways for career advancement within a supportive team environment. Join us to be part of an award-winning brand where your contributions are valued and your professional growth is encouraged.
StudySmarter Expert Advice🤫
We think this is how you could land Front of House / Receptionist - Chichester
✨Tip Number 1
Get to know the salon! Before your interview, pop in and have a look around. Chat with the staff if you can; it shows you're genuinely interested and helps you understand the vibe of the place.
✨Tip Number 2
Practice your customer service skills! Think of scenarios you might face as a Front of House professional and how you'd handle them. This will help you shine during the interview when they ask about your experience.
✨Tip Number 3
Dress the part! Since you'll be working in a stylish salon, make sure your outfit reflects that. Looking polished and professional will give a great first impression.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take the initiative to connect directly with us.
We think you need these skills to ace Front of House / Receptionist - Chichester
Some tips for your application 🫡
Show Your Personality:When writing your application, let your personality shine through! We want to see the real you, so don’t be afraid to show your warmth and passion for customer service. Remember, you’ll be the first point of contact for our clients, so a friendly tone is key.
Tailor Your Experience:Make sure to highlight any previous experience in customer service or front of house roles, especially if it’s in a salon or spa. We love seeing how your skills match what we’re looking for, so be specific about your relevant experiences!
Keep It Organised:Just like we keep our reception area tidy, your application should be well-organised too! Use clear headings and bullet points where necessary to make it easy for us to read. A neat application reflects your strong organisational skills.
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy and straightforward!
How to prepare for a job interview at RUSH Hair & Beauty
✨Know the Company
Before your interview, take some time to research RUSH Hair & Beauty. Understand their values, services, and what makes them stand out in the industry. This will not only help you answer questions more effectively but also show your genuine interest in the role.
✨Showcase Your Customer Service Skills
Since this role is all about delivering exceptional customer service, prepare examples from your past experiences where you went above and beyond for a client. Be ready to discuss how you handle difficult situations and ensure every client feels valued.
✨Practice Multitasking Scenarios
Given the fast-paced environment of a salon, think of scenarios where you had to juggle multiple tasks at once. Practise explaining how you prioritised your responsibilities while maintaining a friendly and professional demeanour.
✨Dress the Part
As the first point of contact for clients, your appearance matters. Dress smartly and in a way that reflects the stylish atmosphere of the salon. This shows that you understand the brand and are ready to represent it well.
