At a Glance
- Tasks: Welcome clients and provide top-notch customer service in a stylish salon.
- Company: Join the award-winning RUSH Hair & Beauty team in Bromley.
- Benefits: Earn up to £12.71 per hour, plus discounts and 28 days leave.
- Other info: Work in a fun, fast-paced salon with a supportive team.
- Why this job: Kickstart your career in a vibrant environment with clear progression opportunities.
- Qualifications: Customer service experience and excellent communication skills are a must.
The predicted salary is between 25000 - 27000 £ per year.
Are you warm, organised, and passionate about delivering outstanding customer service? RUSH Hair & Beauty is looking for a friendly, customer-focused Front of House professional to join our Bromley salon.
As the first point of contact for our clients, you’ll play a key role in creating a welcoming, professional, and stylish salon experience.
Hours: 36 hours, including weekend work
The Role:
- Greeting clients and delivering exceptional customer service
- Managing appointments and maintaining the salon schedule
- Answering phone calls, emails, and client enquiries
- Supporting the salon team with administrative tasks
- Maintaining a clean, organised, and professional reception area
- Ensuring every client feels valued from arrival to departure
What We’re Looking For:
- Previous experience in a customer service or front of house role (salon or spa experience preferred)
- Excellent communication and interpersonal skills
- Ability to multitask in a fast-paced environment
- Strong organisational and time management skills
- Friendly, professional, and confident manner
- Proficient computer skills; experience with booking systems is an advantage
- Availability to work weekends
Perks & Benefits:
- Up to £12.71 per hour
- 40% friends and family discount on all hair and beauty services
- Up to 20% discount on professional homecare products
- 28 days annual leave (pro rata, inclusive of bank holidays)
- Clear career progression opportunities including Management, Head Office, Recruitment, Training and more
If you enjoy working with people, thrive in a professional salon environment, and are looking to grow your career with an award-winning brand, we would love to hear from you.
Front of House / Receptionist - Bromley employer: RUSH Hair & Beauty
RUSH Hair & Beauty is an exceptional employer that values its team members and fosters a vibrant work culture in Bromley. With competitive pay, generous discounts on services and products, and clear pathways for career advancement, employees are encouraged to grow within the company while enjoying a supportive and dynamic environment. Join us to be part of an award-winning brand where your contributions are recognised and celebrated.
StudySmarter Expert Advice🤫
We think this is how you could land Front of House / Receptionist - Bromley
✨Tip Number 1
Make sure you research RUSH Hair & Beauty before your interview. Knowing about their services and values will help you connect with the team and show that you're genuinely interested in being part of their salon family.
✨Tip Number 2
Practice your customer service skills! Think of scenarios you might face as a Front of House professional and how you'd handle them. This will help you feel more confident when discussing your experience during the interview.
✨Tip Number 3
Dress to impress! Since you'll be the first point of contact for clients, your appearance matters. Choose an outfit that reflects the stylish and professional vibe of the salon to make a great first impression.
✨Tip Number 4
Don't forget to follow up after your interview! A quick thank-you email can go a long way in showing your enthusiasm for the role and keeping you top of mind for the hiring team.
We think you need these skills to ace Front of House / Receptionist - Bromley
Some tips for your application 🫡
Show Your Personality:When writing your application, let your personality shine through! We want to see the real you, so don’t be afraid to show your warmth and passion for customer service. Remember, you’ll be the first point of contact for our clients, so a friendly tone is key!
Tailor Your Experience:Make sure to highlight any previous experience in customer service or front of house roles. If you've worked in a salon or spa before, shout about it! We love seeing how your background aligns with what we’re looking for.
Be Organised:Just like in the role, your application should be well-organised and easy to read. Use clear headings and bullet points where necessary. This shows us that you have strong organisational skills, which are super important for the Front of House position.
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates. Plus, it’s super easy to do!
How to prepare for a job interview at RUSH Hair & Beauty
✨Show Your Warmth
As a Front of House professional, your personality is key! Make sure to convey your warmth and friendliness during the interview. Practice greeting the interviewer as if they were a client, showcasing your ability to create a welcoming atmosphere.
✨Demonstrate Organisational Skills
Since you'll be managing appointments and schedules, come prepared with examples of how you've successfully organised tasks in previous roles. Share specific instances where your organisational skills made a difference in a busy environment.
✨Highlight Customer Service Experience
RUSH Hair & Beauty values outstanding customer service, so be ready to discuss your past experiences. Prepare anecdotes that illustrate how you’ve gone above and beyond for clients, especially in a salon or spa setting.
✨Prepare for Multitasking Scenarios
In a fast-paced salon, multitasking is essential. Think of examples where you had to juggle multiple responsibilities at once. During the interview, explain how you prioritised tasks and maintained a calm, professional demeanour under pressure.
