Front of House

Front of House

Dorking Full-Time 20800 - 26000 £ / year (est.) No home office possible
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At a Glance

  • Tasks: Welcome clients, manage bookings, and support the salon team.
  • Company: Join the vibrant RUSH Hair & Beauty team in Dorking.
  • Benefits: Earn up to £12.50/hour, enjoy discounts, and 28 days leave.
  • Why this job: Be the face of a new salon and create memorable experiences.
  • Qualifications: Customer service experience and excellent communication skills.
  • Other info: Opportunities for career growth and glamorous annual awards.

The predicted salary is between 20800 - 26000 £ per year.

Receptionist (Front of House) – New Salon Opening in Dorking
RUSH Hair & Beauty

We\’re excited to announce the opening of our brand-new RUSH Hair & Beauty salon in Dorking — and we\’re looking for a friendly, customer-focused Front of House Receptionist to join our growing team

As the face of our salon, you\’ll play a key role in delivering an exceptional customer experience. From the moment clients walk through the door, your warm welcome and professional service will set the tone for their visit.

Key Responsibilities:

  • Greet clients and ensure they feel welcomed and valued
  • Manage bookings, both in-person and over the phone/email
  • Oversee the salon schedule and appointment flow
  • Handle client inquiries and support the wider team
  • Maintain a clean, organised reception area
  • Assist with administrative tasks and daily salon operations

Requirements

What We\’re Looking For:

  • Availability to work full-time, including Weekends
  • Previous customer service or front of house experience (salon or beauty spa experience is a plus)
  • Excellent communication and interpersonal skills
  • Ability to multitask and stay organised in a fast-paced environment
  • A professional, well-presented, and friendly demeanor
  • Competent computer skills; familiarity with salon booking systems is an advantage

Benefits

What You\’ll Enjoy:

  • Up to £12.50 per hour
  • 40% discount for friends & family on all hair and beauty services
  • Up to 20% off professional homecare products
  • 28 days annual leave (inclusive of bank holidays, pro rata for part time)
  • Opportunities for career progression – from management to training and beyond
  • The chance to be part of the glamorous annual RUSH Oscars Awards

If you\’re passionate about people, love a buzzing salon atmosphere, and want to grow with a leading name in the industry, we\’d love to hear from you.

Apply now and be part of something exciting in Dorking

Front of House employer: RUSH Hair and Beauty

At RUSH Hair & Beauty, we pride ourselves on creating a vibrant and supportive work environment where our team members can thrive. As a Front of House Receptionist in our new Dorking salon, you'll enjoy competitive pay, generous discounts on services, and ample opportunities for career advancement within a dynamic and stylish setting. Join us to be part of a passionate team dedicated to delivering exceptional customer experiences while celebrating your growth and achievements.
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Contact Detail:

RUSH Hair and Beauty Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Front of House

✨Tip Number 1

Get to know the salon vibe! Before your interview, pop by the salon if you can. Check out the atmosphere, chat with the staff, and get a feel for what makes RUSH special. This will help you connect during your interview and show that you're genuinely interested.

✨Tip Number 2

Practice your people skills! As a Front of House Receptionist, you'll be the first point of contact for clients. Role-play common scenarios with friends or family, like greeting clients or handling bookings. This will boost your confidence and help you shine in the real deal.

✨Tip Number 3

Show off your organisational skills! During the interview, share examples of how you've managed busy schedules or handled multiple tasks at once. This will demonstrate that you can keep the salon running smoothly, even when things get hectic.

✨Tip Number 4

Apply through our website! We love seeing applications come directly from our site. It shows you're keen and ready to join the RUSH family. Plus, it makes it easier for us to spot your application and get back to you quickly!

We think you need these skills to ace Front of House

Customer Service
Communication Skills
Interpersonal Skills
Multitasking
Organisational Skills
Professional Demeanour
Computer Skills
Familiarity with Salon Booking Systems
Administrative Skills
Team Support

Some tips for your application 🫡

Show Your Personality: When writing your application, let your personality shine through! We want to see the real you, so don’t be afraid to express your enthusiasm for the role and the salon environment.

Tailor Your Experience: Make sure to highlight any previous customer service or front of house experience you have. We’re looking for skills that match our needs, so connect your past roles to what we do at RUSH Hair & Beauty.

Be Clear and Concise: Keep your application clear and to the point. We appreciate well-structured applications that are easy to read, so avoid long-winded sentences and get straight to the good stuff!

Apply Through Our Website: Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for this exciting opportunity in Dorking.

How to prepare for a job interview at RUSH Hair and Beauty

✨Know the Salon Inside Out

Before your interview, take some time to research RUSH Hair & Beauty. Familiarise yourself with their services, values, and what sets them apart in the industry. This knowledge will not only impress your interviewers but also help you articulate why you want to be part of their team.

✨Showcase Your Customer Service Skills

As a Front of House Receptionist, your ability to connect with clients is crucial. Prepare examples from your past experiences where you provided exceptional customer service. Think about how you handled difficult situations or went above and beyond for a client – these stories will highlight your suitability for the role.

✨Practice Your Communication Style

Since excellent communication is key in this role, practice speaking clearly and confidently. You might even want to do a mock interview with a friend. Focus on being warm and approachable, as this reflects the friendly atmosphere of the salon that clients will expect.

✨Dress to Impress

First impressions matter, especially in a beauty environment. Dress professionally and ensure your appearance is polished. This not only shows that you take the opportunity seriously but also aligns with the salon's image of professionalism and style.

Front of House
RUSH Hair and Beauty
Location: Dorking
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