At a Glance
- Tasks: Welcome clients and provide top-notch customer service in a stylish salon.
- Company: Join the award-winning RUSH Hair & Beauty team in Bromley.
- Benefits: Earn up to £12.71 per hour, plus discounts and 28 days leave.
- Other info: Enjoy a friendly atmosphere and the chance to grow within the company.
- Why this job: Kickstart your career in a vibrant salon with clear progression opportunities.
- Qualifications: Customer service experience and strong communication skills are a must.
The predicted salary is between 25000 - 27000 £ per year.
Are you warm, organised, and passionate about delivering outstanding customer service? RUSH Hair & Beauty is looking for a friendly, customer-focused Front of House professional to join our Bromley salon.
As the first point of contact for our clients, you’ll play a key role in creating a welcoming, professional, and stylish salon experience.
Hours: 36 hours, including weekend work
The Role:
- Greeting clients and delivering exceptional customer service
- Managing appointments and maintaining the salon schedule
- Answering phone calls, emails, and client enquiries
- Supporting the salon team with administrative tasks
- Maintaining a clean, organised, and professional reception area
- Ensuring every client feels valued from arrival to departure
What We’re Looking For:
- Previous experience in a customer service or front of house role (salon or spa experience preferred)
- Excellent communication and interpersonal skills
- Ability to multitask in a fast-paced environment
- Strong organisational and time management skills
- Friendly, professional, and confident manner
- Proficient computer skills; experience with booking systems is an advantage
- Availability to work weekends
Perks & Benefits:
- Up to £12.71 per hour
- 40% friends and family discount on all hair and beauty services
- Up to 20% discount on professional homecare products
- 28 days annual leave (pro rata, inclusive of bank holidays)
- Clear career progression opportunities including Management, Head Office, Recruitment, Training and more
If you enjoy working with people, thrive in a professional salon environment, and are looking to grow your career with an award-winning brand, we would love to hear from you.
Front of House / Receptionist - Bromley employer: RUSH Hair and Beauty
RUSH Hair & Beauty in Bromley is an exceptional employer that prioritises a warm and welcoming work environment, where your passion for customer service can truly shine. With competitive pay, generous discounts on services and products, and clear pathways for career advancement, you will be supported in your professional growth while being part of a dynamic team dedicated to delivering outstanding salon experiences.
StudySmarter Expert Advice🤫
We think this is how you could land Front of House / Receptionist - Bromley
✨Tip Number 1
Get to know the salon! Before your interview, pop in and check out the vibe. This shows you’re genuinely interested and helps you tailor your conversation to what they value.
✨Tip Number 2
Practice your people skills! Since this role is all about customer service, think of a few scenarios where you’ve gone above and beyond for a client. Share these stories during your chat!
✨Tip Number 3
Dress the part! As a Front of House superstar, you’ll want to look polished and professional. Choose an outfit that reflects the salon’s style while still being comfortable.
✨Tip Number 4
Follow up after your interview! A quick thank-you email can go a long way. It shows your enthusiasm for the role and keeps you fresh in their minds.
We think you need these skills to ace Front of House / Receptionist - Bromley
Some tips for your application 🫡
Show Your Personality:When writing your application, let your warm and friendly personality shine through. We want to see how you connect with people, so don’t be afraid to show us your passion for customer service!
Tailor Your Experience:Make sure to highlight any previous experience in customer service or front of house roles. If you've worked in a salon or spa before, mention it! We love seeing relevant experience that aligns with what we’re looking for.
Be Organised:Since the role involves managing appointments and schedules, demonstrate your organisational skills in your application. A clear and structured application will show us you can handle the fast-paced environment we thrive in.
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates from us!
How to prepare for a job interview at RUSH Hair and Beauty
✨Know the Company
Before your interview, take some time to research RUSH Hair & Beauty. Understand their values, services, and what makes them stand out in the industry. This will not only help you answer questions more effectively but also show your genuine interest in the role.
✨Showcase Your Customer Service Skills
As a Front of House professional, your ability to deliver exceptional customer service is key. Prepare examples from your past experiences where you went above and beyond for a client. This will demonstrate your passion for creating a welcoming environment.
✨Practice Multitasking Scenarios
In a fast-paced salon environment, multitasking is essential. Think of situations where you had to juggle multiple tasks at once and practice explaining how you managed them. This will help you convey your organisational skills during the interview.
✨Dress the Part
Since you'll be working in a stylish salon, make sure to dress professionally for your interview. Choose an outfit that reflects the salon's vibe while still being comfortable. First impressions matter, and looking polished will set the right tone.
