At a Glance
- Tasks: Maintain and service diesel trucks at client locations while ensuring top-notch customer service.
- Company: Join Rush Truck Centers, the largest network of commercial vehicle dealerships in the US.
- Benefits: Enjoy competitive pay, 401K, stock options, performance incentives, and training opportunities.
- Why this job: Be part of a growing industry with a culture that values excellence and integrity.
- Qualifications: High school diploma or GED, 5 years of relevant experience, and a valid CDL required.
- Other info: Flexible work schedule with after-hours service calls; opportunity for career advancement.
The Mobile Service Technician is responsible for maintaining the fleet for clients and handling service calls at client locations. Provide service to our customers while maintaining exceptional customer service. This can include cleaning, maintenance, visual inspection, and removal of parts and attachments. Installation with the help of proper manuals, report writing, disassembly, assembly, parts reuse evaluation, and reconditioning.
Responsibilities:
- Maintain all aspects of equipment according to company standards.
- Handle basic maintenance of the truck including filling tank with fuel, checking oil, keeping it clean, and making sure required inspections are performed and documented as assigned.
- Manage inventory control on the service truck and keep the vehicle properly stocked.
- Report to the Service Manager and will be assigned duties on a daily basis.
- Maintain availability for after-hours service calls and be available for an open work schedule.
- Maintain and inventory the supplied tools for the work required in maintaining diesel engine trucks and associated equipment.
- Read job order and observe and listen to vehicle in operation to determine malfunction and to plan work procedures.
- Utilize various diagnostic equipment to determine malfunction and utilize available technical information to determine and perform correct repair procedure.
- Diagnosis, removal and replacement of injectors, pistons, liners, cam shafts, cylinder heads, rod and main bearings, oil pans, clutches, fan hubs, differentials, fifth wheels, brakes, changes or recharges batteries, and replaces transmissions and other parts.
- Perform all necessary diagnostic and documentation functions on the company computer system.
- Examine protective guards, loose bolts, and specified safety devices on trucks, and make adjustments.
- Lubricate moving parts and drive repaired vehicle to verify conformance to specifications.
- Perform preventative maintenance work as requested.
- Document and submit necessary paperwork or enter into mobile service program as work performed in an accurate and timely manner.
- Respond to customer inquiries regarding the work. Foster positive customer relations.
- Advise customer and/or service writer of any repairs or services which should be performed within the next 3 months.
- Participate in training and utilize that training in the course of work.
Benefits:
We offer exceptional compensation and benefits, 401K and stock purchase, incentives for performance, training, and opportunity for advancement - all in a culture that appreciates and rewards excellence, a positive attitude and integrity.
Basic Qualifications:
- High school diploma or general education degree (GED).
- 5 years' experience as a Class 7 & 8 technician in a dealership or related truck service facility.
- Have a current and valid CDL and Medical card as required by the FMVS.
- Mechanical aptitude and technical ability is a must.
Equal Opportunity Employer Minorities/Women/Protected Veterans/Disabled.
Mobile Diesel Mechanic employer: Rush Enterprises Inc.
Contact Detail:
Rush Enterprises Inc. Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Mobile Diesel Mechanic
✨Tip Number 1
Familiarise yourself with the specific brands and models of trucks that Rush Truck Centers services, such as Peterbilt and International. This knowledge will not only help you during interviews but also demonstrate your genuine interest in the role.
✨Tip Number 2
Network with current or former employees of Rush Truck Centers on platforms like LinkedIn. They can provide valuable insights into the company culture and expectations, which can give you an edge during the hiring process.
✨Tip Number 3
Prepare to discuss your hands-on experience with diesel engines and any diagnostic equipment you've used. Be ready to share specific examples of past repairs or maintenance tasks you've successfully completed.
✨Tip Number 4
Showcase your customer service skills during the interview. Since the role involves interacting with clients, emphasising your ability to communicate effectively and foster positive relationships will be crucial.
We think you need these skills to ace Mobile Diesel Mechanic
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience as a Class 7 & 8 technician. Include specific examples of your work with diesel engines, maintenance tasks, and any diagnostic equipment you've used.
Craft a Strong Cover Letter: Write a cover letter that showcases your mechanical aptitude and technical skills. Mention your customer service experience and how you can contribute to maintaining exceptional service standards.
Highlight Relevant Qualifications: Clearly state your qualifications, including your high school diploma or GED, CDL, and any additional certifications. Emphasise your 5 years of experience in a dealership or related truck service facility.
Showcase Problem-Solving Skills: In your application, provide examples of how you've diagnosed and resolved issues with diesel engines. This could include specific repairs you've performed or challenges you've overcome in previous roles.
How to prepare for a job interview at Rush Enterprises Inc.
✨Showcase Your Technical Skills
Be prepared to discuss your hands-on experience with diesel engines and related equipment. Highlight specific repairs or maintenance tasks you've successfully completed, and be ready to explain the diagnostic processes you used.
✨Demonstrate Customer Service Abilities
Since this role involves direct interaction with clients, share examples of how you've provided exceptional customer service in the past. Emphasise your ability to communicate effectively and foster positive relationships.
✨Familiarise Yourself with the Company
Research Rush Truck Centers and their fleet of vehicles. Understanding their values, services, and the brands they represent will help you tailor your responses and show genuine interest in the company.
✨Prepare for Scenario-Based Questions
Expect questions that assess your problem-solving skills. Prepare to discuss how you would handle specific situations, such as a malfunctioning vehicle on-site or managing inventory on your service truck.