At a Glance
- Tasks: Lead hotel operations, inspire teams, and elevate guest experiences in a luxury setting.
- Company: Marine & Lawn Hotels & Resorts, a prestigious luxury hospitality brand.
- Benefits: Opportunity to shape the future of an iconic hotel and work with talented professionals.
- Other info: Dynamic environment with a focus on team development and exceptional guest satisfaction.
- Why this job: Join a passionate team creating unforgettable experiences in a world-class golfing destination.
- Qualifications: Experience as a General Manager in luxury hotels, strong leadership and financial skills.
The predicted salary is between 30000 - 40000 £ per year.
There has never been a more exciting time to join Marine & Lawn Hotels & Resorts. Overlooking the world-famous Old Course in the home of golf, Rusacks St Andrews is one of Scotland’s most iconic luxury hospitality destinations. Blending historic character with contemporary luxury, the hotel delivers unforgettable guest experiences in one of the most prestigious golfing locations in the world. We are now seeking an exceptional General Manager to lead the next chapter of the hotel’s success. This is a high-profile leadership opportunity for an experienced luxury hotel operator who can inspire teams, elevate guest experience, and continue positioning Rusacks as one of the leading hotels in Scotland and internationally.
The Role
As General Manager, you will have full operational responsibility for the hotel. Reporting to senior leadership within Schulte Hospitality, you will lead all departments to deliver outstanding financial performance, exceptional guest satisfaction, and a highly engaged team culture. You will act as the face of the hotel both internally and externally, building strong relationships with guests, ownership representatives, local stakeholders, tourism partners, golf travel operators, and brand partners. This role requires a visible, inspirational, and commercially astute leader with a genuine passion for luxury hospitality.
What You’ll Be Responsible For
- Leading the overall hotel operation to deliver exceptional guest experiences and financial performance
- Driving revenue growth, GOP performance, and commercial strategy across all business segments
- Developing and inspiring high-performing leadership teams across all departments
- Ensuring consistently high operational standards across all guest touchpoints
- Creating a culture aligned to our REACH values: Respect, Excellence, Accountability, Cooperation, Honesty
- Working collaboratively with Revenue, Sales and Marketing teams to maximise market share and positioning
- Overseeing budgets, forecasting, labour management and cost control
- Leading guest satisfaction initiatives and maintaining strong online reputation scores
- Supporting recruitment, succession planning, talent development and employee engagement initiatives
- Building strong relationships with local businesses, tourism organisations and golf partners
- Ensuring compliance with all company policies, health & safety requirements, licensing and legal obligations
About You
We are looking for a confident and strategic hospitality leader who thrives in luxury and lifestyle environments. You will ideally have:
- Previous experience as a General Manager within a luxury hotel or resort
- Strong commercial and financial acumen with a proven track record of delivering results
- Experience leading large operational teams within high-volume luxury environments
- Exceptional leadership, communication and stakeholder management skills
- Experience within golf, resort or destination hospitality would be advantageous
- Strong knowledge of Food & Beverage operations and luxury guest expectations
- A passion for developing people and creating positive team cultures
- The ability to balance operational excellence with commercial performance
- Experience working with branded and/or independent luxury hotel environments
Why Join Marine & Lawn Hotels & Resorts?
At Marine & Lawn Hotels & Resorts, we exist to create unforgettable experiences in the world’s most distinguished golfing destinations. We are passionate about hospitality, people and creating memorable guest journeys while investing heavily in our teams and leadership culture. As part of Schulte Hospitality Group, you will have the opportunity to work alongside some of the most talented hospitality professionals in the industry while helping shape the future of one of Scotland’s most iconic hotels.
Hotel General Manager in Fife employer: Rusacks St Andrews
Marine & Lawn Hotels & Resorts is an exceptional employer, offering a supportive team culture rooted in our REACH values of respect, excellence, accountability, cooperation, and honesty. As a Concierge at our landmark hotel overlooking the Old Course in St Andrews, you will enjoy competitive benefits, including training opportunities, discounts on stays and dining, and a warm, inclusive work environment that empowers you to deliver unforgettable guest experiences.
